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American Sale - Lake Zurich

4.7

About this business

Location details

748 S Rand Rd, Lake Zurich, IL, 60047, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.71,174 reviews
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T G.'s profile image
T G. 
rating
4 years ago

Deb is super helpful, cheerful and makes you feel welcomed the moment you walk in the door. Great Xmas decorations. 

Business response:

Hello T! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with Deb! We hope you visit us again soon and happy holidays! 

Maha R.'s profile image
Maha R. 
rating
4 years ago

Deb is so helpful. Phenomenal customer service. I enjoyed her help and conversation today. Thanks for the great finds and customer service. 

Business response:

Hello Maha! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with Deb! We hope you visit us again soon! 

Gary D.'s profile image
Gary D. 
rating
6 years ago

New home with great yard so j went to American Sale with the jntention of shopping in person to see fit and finish which is impossible online. Im glad I did. While shopping we were approached by, Corrie. He was polite, knowledgeable and absolutely no nonsense which I appreciated. He didn't miss a thing when it came to value, guidance and price. Made a purchase that I am extremely happy with and at a price that was better than expected. Will recommend Corrie to everyone I know. 

Business response:

Hi Gary! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Andrea R.'s profile image
Andrea R. 
rating
6 years ago

My kids have been asking for a trampoline in our backyard for many years. As an extremely cautious parent who asked when buying a playset if there was one without an opening on top I said there was absolutely no way I would have such a dangerous piece of equipment in my yard. And then coronavirus happened and I realized I was going to be stuck at home with 3 kids and a very busy job...and I quickly started reaching the safest trampolines on the market. It didn't take long to figure out that if you were going to invest in a ... read more

Business response:

Hi Andrea, thank you for writing this great 5 star review! We're so glad you had a great experience with us! We hope you visit us again soon! 

Christina C.'s profile image
Christina C. 
rating
6 years ago

We purchased a springfree here and had a great experience. Caitlin was extremely helpful and gave us a lot of information and was patient with my kids. When we had a couple questions about delivery, she was very responsive as was the delivery team. Peter who did the assembly did a great job and was very professional. The delivery window was only 3 hours which I appreciated. The store has lots of cool merchandise and I really enjoyed browsing and would definitely go back. They don't swarm all over you when you go in, bu... read more

Step ..'s profile image
Step .. 
rating
7 years ago

I purchased a 4 piece patio set for my sunroom. The store had good selection of items and their prices are reasonable compared to most. Included in our price was FREE White Glove Delivery. I was given a small time window for the delivery... which was a surprise...the delivery guys were polite and professional just like our salesman when we picked out our set. Overall I had a good experience and would recommend them to friends. 

Edie S.'s profile image
Edie S. 
rating
8 years ago

I just called the store to get info on a new pool heater, Spoke to Scott, and he was So helpful, smart and pleasant to talk to. I had tried 3 other pool retailers for info, and either they Had No Idea What they were talking about, or just gave me a price with NO ACTUAL INFORMATION about the Heater!! It's So nice to call a business with Knowledgeable people & nice to talk to. Would buy and feel very confident with this company, after Speaking to Scott. Thanks Again for taking the time you did to explain & help me! E. Schu... read more

Business response:

Hi Edie! Thanks for the kind comment and 5 star review! We're sorry we took so long to respond here! But we are very grateful for your feedback and for your confidence in us! We hope to invite you back to our store soon! 

Amy H.'s profile image
Amy H. 
rating
8 years ago

Scott at American Sale has been incredibly helpful with our Hot Springs Grandee NXT. He's always there for any questions or issues we have. He makes himself personally available to help diagnose our unit and even made a personal house call to look at our water first hand and help determine what's going on. Thanks, Scott! 

Business response:

Hello Amy! Thank you so much for your kind 5 star review of Scott! We're so glad he has always been there to help you with your hot tub! We want to make sure all our hot tub customers are well supported and informed of proper maintenance. Scott always goes above and beyond for his customers. Thank you for your feedback! Hope to see you again soon! 

Eileen D.'s profile image
Eileen D. 
rating
8 years ago

Just had the most incredible Customer Service at American Sale in Lake Zurich. I worked with Corey who was singularly amazing in knowledge and experience for what I needed. I was buying a new Christ.as Tree and the selection was amazing. I quickly narrowed it down to 2 and Corey gave me the education I needed to make the first so decision. Corey. It just k we the product, knew how and where the tree was manufactured and explained the 5 year warranty to me as well. Unparrelled customer experience. I highly recommend American... read more

Business response:

Hi Eileen! Thank you for this wonderful 5 star review of your shopping experience and your salesperson Corey! We are so pleased to see that you enjoyed our wide selection of trees and also received the best help and knowledge about each option from Corey! We will make sure he knows you wrote such wonderful remarks about him! Thank you for shopping with us and we hope to see you again soon! Merry Christmas! 

Frequently asked questions about American Sale - Lake Zurich

How is American Sale - Lake Zurich rated?

American Sale - Lake Zurich has a 4.7 star rating with 1,174 reviews. 

When is American Sale - Lake Zurich open?

American Sale - Lake Zurich is closed now. It will open at 10:00 a.m.