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Animal Care Hospital of Walnut Creek
- Veterinarians
- Walnut Creek, CA
About this business
Location details
130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to 7:30 p.m. |
Brought all my pets here for different reasons, and I have always had a good experience. The front staff is so friendly, and the techs and doctors are all so attentive. Glad I found them.
Business response:
Hello Tee, We are so happy to hear you've had good experiences whenever you had the need to bring in your pets. So glad you have found us, we hope to continue delivering wonderful services to all our furry patients. Kindly, Merlinda Senior Manager ACH of Walnut Creek
Dr Uka Nakamura and her staff are absolutely fabulous. I just recently had to put my sweet boy to sleep to cross over the Rainbow Bridge. Everyone was so compassionate and caring and attentive to the sad situation. They are my angels who helped make his passing comfortable and loving.
Business response:
Hello Lynn, Those are some tough times with such a hard decision but know that they were loved by many and are now roaming pain free. Please do reach out to us if you ever need anything. Kindly, Merlinda Senior Manager ACH of Walnut Creek
Dr. Nakamura, vet technicians and receptionists are nice and friendly! I'm glad I got to know them.
Business response:
Hello K J, Thank you for spending time with us and we hope you and your pet got the veterinary care they needed. So happy that you got to found your home veterinary hospital. Kindly, Merlinda Senior Manager ACH of Walnut Creek
Last night was a nightmare no fur mama wants to ever experience. My 10-year-old chihuahua was suddenly attacked by our two bigger dogs when stealing a toy away. She was severely injured and I was in absolute hysterics thinking she would not make it. I contacted ACH since they were the closest to me. The nurse who answered the phone immediately put me at ease and told me to drive safely and that they will take good care of her when we arrived. I was immediately greeted by Christine and Jordyn who treated me and my baby with s... read more
Business response:
Hello Cassandra, We can't imagine what you were experiencing at the time of this accident, but we are so glad that you were more at ease once our team of dedicated professionals took care of you during your fur baby's visit. We hope with proper rest and medication that your fur baby is on the road to recovery. Thank you again for the kind praises to our Doctor Nakamura, Christine and Jordan. Kindly, Merlinda Senior Manager ACH of Walnut Creek
I am SUPER GREATEFUL to have found ACH! Dr. Yuka Nakamura is very kind, bright, and caring. She is respectful to her clients. Technicians and receptionists are also very approachable and professional. Such an excellent care and service--- I felt they took a really good care of my cat's health conditions. Our experiences here have been the best one can have at the vet while it's so challenging to find a good vet whom one can fully trust. Highly recommended!
Business response:
Hello Ayumi, We are so happy to hear that you've found and established your cat with Dr. Nakamura. She is definitely a wonderful and knowledgeable Doctor. We hope that your cat has recovered well and is staying healthy :). We are very grateful for the feedback. Thank you again! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
This was the place where I had a clear explanation on the situation of my pet as well as the list for exam and treatment what needed. Both clinical and receptionist staff are super nice.
Business response:
Hello Imomushi, We are glad to hear that you had a positive experience during your visit with your pet. We hope that we were able to answer all of your questions and concerns. Feel free to reach out to us if any questions were to arise. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
I was recommended this vet by a neighbor and I'm so glad for the recommendation. They were professional great with my dogs answered all my questions and were transparent in pricing when asked
Business response:
Hello Eva, We love referrals from our existing clients, welcome to ACH! Always make sure if you were to refer anyone to have them put your name down on their Client Form's. As a way to thank our clients we would send out gift certificates as a small thank you for referrals. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
I took my puppy and was very satisfied with the service and the professional staff. The place is very clean and organized! My puppy was well taken care of and everything we needed to start our journey was explained beforehand. I highly recommend it is hard to find a good place and this one is really good.
Business response:
Hello Dana, We hope your puppy had a pleasant visit during their visit. We can't wait to watch her grow with ACH. Thank you again for leaving us a review and we hope you have a wonderful week! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
Staff is friendly and upfront with costs associated with the visit upon request. We bring our dog here for her yearly check ups and the dr and staff are so caring! The wait is long sometimes even with appointment so be prepared to wait a little bit. For appointments with vet technicians, I noticed that the wait time is better. I would recommend getting a vet technician visit if your dog just needs shots since it will be a lower cost than a general wellness visit. Overall, I would keep bringing our dog here because of the sta... read more
Business response:
Hello Kianna, We appreciate the feedback and are definitely working on improving our wait time as the hospital has gotten busier. We welcome client's to schedule technician visit's as long as they have been seen once on an annual basis. We hope your fur baby got plenty of love and attention while she was here. Have a wonderful week and thank you again for your review. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
Frequently asked questions about Animal Care Hospital of Walnut Creek
How is Animal Care Hospital of Walnut Creek rated?
Animal Care Hospital of Walnut Creek has a 4.7 star rating with 355 reviews.
When is Animal Care Hospital of Walnut Creek open?
Animal Care Hospital of Walnut Creek is closed now. It will open at 9:00 a.m.