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Animal Care Hospital of Walnut Creek
- Veterinarians
- Walnut Creek, CA
About this business
Location details
130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to 7:30 p.m. |
My nervous little Chihuahua mix did very well here. All staff were extremely kind and gentle with her and provided positive encouragement. I never felt pressured into anything I wasn't in agreement with. We will be back for sure!
Business response:
Robyn, thank you for your wonderful review! We're so glad to hear that your Chihuahua mix felt comfortable and well-cared for during her visit. Our team always strives to provide a supportive environment, and it’s great to know we met your expectations. We look forward to seeing you both again soon!
Merlinda is the manager of this place and is a great example for the rest of the employees because she works extra hard. Everybody feels like a VIP just being around her. You feel safe leaving your pet with them. I have a little Maltese. He is a sweetheart, but he's also a handful and she always welcomes him with the warmest welcome and takes excellent care of him. I feel safe leaving him there. If you have your babies and you're scared to take them anywhere, take them to this place because they are so gentle, so awesome, ... read more
Business response:
Azita, thank you for your kind words! We’re thrilled to hear that Merlinda and Eri made such a positive impact on you and Prince. Our team takes pride in treating every pet with love and care, and it’s wonderful to know that you feel safe leaving him in our hands. Your trust means the world to us, and we look forward to continuing to provide excellent care for your furry family member!
Dr. Nakamura and the entire staff went above and beyond for my pet to receive his international health certificate. I have NEVER had any vet in my 8 years in California assist us the way this hospital has. I have used numerous vets for travel, but from here on out I will be returning for all travel and vet needs. We deeply appreciate you all at the hospital.
Business response:
Hello Kiera, Congratulations on his win! This is such a wonderful accomplishment I'm sure. We too are grateful that this all worked out. It was such a close call but we pulled through and your baby was able to be the star of the show! Hope you have a wonderful trip abroad with him and celebrating the win. Kindly, Merlinda Senior Manager ACH of Walnut Creek
Amazing staff, super friendly, efficient, they follow up after each visit, easy to schedule and most importantly, Dr. Nakamura has been amazing! She has helped us navigate my 13 year old cat congestive heart failure diagnosis which almost took him about 3 months ago. With her guidance and care, he is back to being his normal happy self and is recovering as much as this disease allows. She answered every single question and concern we had and explains every test result in detail.
Business response:
Hello Michelle, We are so appreciative of your feedback. This means the world to us to have our clients extend their gratitude towards our small business. We are very happy to hear that your fur baby is recovering well and we hope he continues to thrive. Kindly, Merlinda Senior Manager ACH of Walnut Creek
I'm so glad I took my cat Gus here! I'm very happy with how they handled and cared for Gus during his stay. The staff made me feel safe and guided me carefully through what was happening during his visit. I'll be definitely going back!
Business response:
Hello Samantha, We are so glad Gus was taken care of. Poor baby must've felt nervous with everything happening. Happy to hear our team made sure you and Gus felt safe and answered the questions you may have along the way. Thank you again for taking the time to leave us a review, we greatly appreciate it. Kindly, Merlinda Senior Manager ACH of Walnut Creek
From the first moment of contact with ACH, I made a note of who was so helpful (Fiona!) and had a great impression and feeling about the clinic. We were recommended ACH by a former vet hospital who couldn't accommodate us soon enough for a USDA endorsed health certificate for international travel. They were very thorough up front, during the appointment, and afterward as I was extremely anxious about the timing of the certificate for entry to the EU. The clinic itself is clean and everyone friendly. Dr. Nakamura is incredibl... read more
Business response:
Hello Cat, Thank you so much for taking the time to leave us a review. We will be sure to extend the gratitude to Fiona as she's doing a wonderful job ensuring our clients feel welcomed. Traveling is hard let alone traveling with your fur babies; we are very grateful to have a supporting team ensuring our health certificates are completed in a timely fashion. We can't wait for the continued support, have a wonderful day! Kindly, Merlinda Senior Manager ACH of Walnut Creek
We brought our geriatric dog to ACH when he suddenly could not walk. Dr. Nakamura accommodated our drop in visit at the end of the day on the weekend. She was very professional, compassionate, and competent. All of the vet techs and staff were very attentive, caring, and supportive. Thank you ACH for all that you do for families and their beloved pets.
Business response:
Hello T, We are happy to hear that your geriatric fur baby got the care he needed in a timely manner. We strive to provide the best care possible. We hope that he has gotten some relief after seeing Dr. Nakamura. We truly appreciate you trusting your fur baby with our care. Kindly, Merlinda Senior Manager ACH of Walnut Creek
I've been taking my cats here for years and all the staff are wonderful, super kind and friendly. Dr Maag and Dr Nakamura are fantastic and genuinely care about their clients and all the fur babies! I highly recommend their services to anyone looking for a budget friendly and positive vet experience :)
We recently had an incredible experience for an emergency appointment for our dog Cruz. From the moment we walked in, the staff made both us and Cruz feel comfortable and welcomed. The vet took the time to explain every part of the process, thoroughly checking Cruz and addressing all our concerns with patience and kindness. They were extremely knowledgeable, offering personalized advice for Cruz's health and well-being. What really stood out was how gentle and calm they were with Cruz, putting him at ease throughout the enti... read more
Business response:
Hello Kelly, We are so happy to hear that we've made a pleasant experience out of a very stressful situation. We'd only hope that Cruz felt right at home and back to his normal self. Thank you for trusting us in the care of your fur babies and we can't wait for all of them to be established here. Have a wonderful weekend. Kindly, Merlinda Senior Manager ACH of Walnut Creek
Frequently asked questions about Animal Care Hospital of Walnut Creek
How is Animal Care Hospital of Walnut Creek rated?
Animal Care Hospital of Walnut Creek has a 4.7 star rating with 398 reviews.
When is Animal Care Hospital of Walnut Creek open?
Animal Care Hospital of Walnut Creek is open now. It will close at 7:30 p.m.