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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Kerri Dubois's profile image
Kerri Dubois 
recommend  Recommended
2 years ago

My pup needed emergency surgery last week, to have an 18inch stick removed from his throat. Dr.Mallos saved his life during surgery and I couldn't thank her more � 

Marti Zeinstra's profile image
Marti Zeinstra 
recommend  Recommended
2 years ago

Peace of mind that there is help for your beloved pet, when all other vets are closed 

Business response:

We are so happy we are here for you, your fur family, and others in our community, Marti. Please take care!  

Chad Bassett's profile image
Chad Bassett 
recommend  Recommended
2 years ago

The whole entire team was great to work with. They provided extremely compassionate care for Whaler. I would definitely return (but hope I never need to!). 

Business response:

Thank you for your kind review! We hope Whaler is doing well. Please know we are always here if you need anything.  

Amy Krone's profile image
Amy Krone 
recommend  Recommended
2 years ago

These guys were terrific. We made a 3 a.m. mad dash from Kalamazoo with our dog bleeding internally. They saved his life. They took time to discuss at length what was happening and answer our many questions as he stayed there over the course of the next 3 days. They were incredibly skilled, knowledgeable and responsive. They made us feel good about the attention and care he was receiving while he recovered even sending photos. Thank goodness they were there - I can't say enough good things about this place. 

Business response:

Thanks for sharing your experience, Amy. We appreciate your kind words more than you know. Banjo was so brave and such a gentle soul. We are so happy he is doing well. Take care, and give Banjo our love.  

Allison Cervantes's profile image
Allison Cervantes 
recommend  Recommended
2 years ago

Thank you to the wonderful staff at AEH for taking great care of Lily. It’s a terrible feeling when your furry family member isn’t well, but I found great comfort knowing she was in wonderful hands. She is already feeling so much better. She has even started to sun bathe and play again. I apologize for any sass she may have given! 

Mindy Drewyor's profile image
Mindy Drewyor 
recommend  Recommended
2 years ago

Very quick service and response, helped guild me through the phone some things before I came in. Very helpful and affordable. saved my dogs life :) 🥰 

Business response:

Thank you for your amazing review, Mindy! We love what we do and are glad to be here for you and your pet! 

Kris VanEssen's profile image
Kris VanEssen 
recommend  Recommended
2 years ago

We had to put our dog down today. They made it so nice and easy. They were soo nice there! Thank you! 

Business response:

Thank you, Kris. We are so sorry for your loss. You will be in our hearts during this difficult time.  

Phil Gensterblum's profile image
Phil Gensterblum 
recommend  Recommended
2 years ago

We’ve used them 2 or 3 times and each time they were awesome. Our OEB was in yesterday not feeling well and I was concerned how she’d do being around new people and all of the sudden I get a pic from staff and a little message saying how cuddly she is and that they all are loving her. It’s nice to know they are more than just a pt there and the fact they receive top notch care is just that much better. Thank you for always being there for Axel and Tessa. 

Business response:

Thank you for sharing your positive experience, Phil. Your sweet girl Tessa was adorable and so brave. We are so happy she is feeling better. Take care and give her our love.  

Amethyst Rose Trader's profile image
Amethyst Rose Trader 
recommend  Recommended
2 years ago

I called them to see if they were able to see my dog Bowen and the answered immediately the wait time was less than 10 minutes bowen had the mishap of his canine tooth going through his lip and they called me every step of the way and worked with me to find a way to make the payment to get my dog the help he needed at the time. They were so helpful and caring they knew that accidents happen all the time even when they aren’t expected. And talked me through every step till he was ready to come home. Thank you guys so much 

Business response:

Thanks for the review and kind words, Amethyst! Bowen was a perfect gentleman during a very scary time. We are so happy we could help him.  

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.