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Arbor Terrace Willistown
About this business
Arbor Terrace Willistown offers a fresh approach to personal care and memory care in West Chester. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Willistown, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
Love the Solana!!! Our Mother was extremely resistant to moving out of her home and into an assisted living. The wonderful staff at the Solana helped us slowly help transition in the community by inviting her to have her hair done there, then inviting her to have lunch in their restaurant a few times, and even invited her to join in some of the activities. Mom finally agreed to move in for the "winter months". Now, she loves her new home and new friends she has made at the Solana. We could not be happier for our Mother.
Friendly, communicative staff! Overall we've had a good experience with The Solana Willistown! It's a nice looking, clean, well kept community, and they've got a lot to offer their residents. All of the staff we've worked with so far have been very friendly, and they are great about staying in touch with family members.
The Solana is doing a good job. The Solana is doing a good job. It's clean, and they have had some changes in management so we are hoping somethings will improve. We aren't too keen on the physical therapy, or the dining. They had a lot of fried options, and not very many healthy selections. They would have one special option for the meal, and the stuff they always offer, and that's it. When they offer chicken it's always chicken breast, never legs or thighs. They just hired a new chef at the beginning of the year, so maybe ... read more
Overall we like the place, it's a beautiful place. Our only concerns were with the pharmacy, a prescription that cost us $60 before, now costs $800. It's a nice clean place, her view is unbelievable. I really like it. It can be hard to find someone around on the weekends. The food is great and the activities are unbelievable. They don't fold the clothes, though, they just get tossed on the bed. The ladies call and send pictures of her and what she's doing. In the memory care area, they don't lock the doors so the residents w... read more
My experience with The Solana Willist... My experience with The Solana Willistown has been fantastic. We are very, very happy, and very, very comfortable with mom being there. The staff is incredibly patient and very professional. They all seem very invested in my mom's care. The facility is immaculate. It has a homey like feel to it. The food they provide is fantastic. I do wish they had a little more variety. They offer lots of activities. Activities are held every hour. The Solana Willistown is very impressive.
The staff is amazing! They really try... The staff is amazing! They really try their best to accommodate every individual persons needs. I can't say enough about how they supported me with emails and phone calls about my family member. They are always available for questions and helpful information as needed.
Nice place, overall We've had a good experience with The Solana Willistown overall. It's a nice looking, clean community, and the staff are all friendly and attentive. They take great care of their residents, and we would recommend them to anyone looking into senior care in the area.
the place to use! Fantastic. They provide the guidance to assure the person is receiving the level of care needed. They help you in determining that level of care.Great people to work with in every level.
Aesthetically looks beautiful with the fresh flowers in the lobby. Unfortunately the care and cleanliness are extremely disappointing. I had to more my father, and thank goodness I did. He is seems so much happier and definitely taken care of better. Please think twice before sending your love ones to the memory care unit.
Frequently asked questions about Arbor Terrace Willistown
How is Arbor Terrace Willistown rated?
Arbor Terrace Willistown has a 4.3 star rating with 210 reviews.
When is Arbor Terrace Willistown open?
Arbor Terrace Willistown is open now. It is open 24/7.