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Arbor Terrace Willistown

4.7

About this business

Arbor Terrace Willistown offers a fresh approach to personal care and memory care in West Chester. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Willistown, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident. 

4.7149 reviews
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Anonymous's profile image
9 years ago

So Happy To Have Found Them They have totally taken care of my brother and also helped me as a family member take care of a lot of difficult situations and the head of nursing is incredible. I feel as though we are being taken by family members and that is very helpful. I am so happy to have found them. 

Anonymous's profile image
9 years ago

Wonderful place! We're very pleased with how things have gone at The Solana Willistown! The facility itself is lovely, and always well kept and clean no matter when we visit. The entire staff is wonderful, they seem like they are so in-tune with Alzheimer's and dementia care. They're really great at engaging with the residents and keeping them active and involved. My loved one is doing fabulously here! 

Anonymous's profile image
9 years ago

Seems like a nice place! We toured this community while looking into care options for a love done. The Solana Willistown seemed like a nice place overall, although not the best fit for our loved one. The facility itself was well kept and clean, and the staff seemed friendly and professional. Definitely worth a look if you're looking into care in the area! 

Barbara Feneli's profile image
Barbara Feneli 
9 years ago

Solana is a step above the competition My siblings and I have been very happy with Solana. The facility, the staff and their care philosophy are all top-notch. They have made what could have been a very difficult transition for our mother (and us) very easy. Our mother has adjusted well to her new surroundings and is truly enjoying the interaction with other residents and the wonderful staff. She also raves about the food! The family is much more at ease knowing that Mom is in a safe environment and is participating in activ... read more

Anonymous's profile image
10 years ago

Great Exprience My family and I liked everything and my Mom liked it best of all. She signed up the same day that she saw the facility. Everything and everyone was very impressive. The best part was that my Mom did not even think she was ready to make the transition until she visited The Solana. We knew she was needing the make the move. She moves in, in a couple of weeks. 

Anonymous's profile image
10 years ago

Love the Solana!!! Our Mother was extremely resistant to moving out of her home and into an assisted living. The wonderful staff at the Solana helped us slowly help transition in the community by inviting her to have her hair done there, then inviting her to have lunch in their restaurant a few times, and even invited her to join in some of the activities. Mom finally agreed to move in for the "winter months". Now, she loves her new home and new friends she has made at the Solana. We could not be happier for our Mother. 

Anonymous's profile image
10 years ago

Friendly, communicative staff! Overall we've had a good experience with The Solana Willistown! It's a nice looking, clean, well kept community, and they've got a lot to offer their residents. All of the staff we've worked with so far have been very friendly, and they are great about staying in touch with family members. 

Anonymous's profile image
10 years ago

The Solana is doing a good job. The Solana is doing a good job. It's clean, and they have had some changes in management so we are hoping somethings will improve. We aren't too keen on the physical therapy, or the dining. They had a lot of fried options, and not very many healthy selections. They would have one special option for the meal, and the stuff they always offer, and that's it. When they offer chicken it's always chicken breast, never legs or thighs. They just hired a new chef at the beginning of the year, so maybe ... read more

Anonymous's profile image
10 years ago

Overall we like the place, it's a beautiful place. Our only concerns were with the pharmacy, a prescription that cost us $60 before, now costs $800. It's a nice clean place, her view is unbelievable. I really like it. It can be hard to find someone around on the weekends. The food is great and the activities are unbelievable. They don't fold the clothes, though, they just get tossed on the bed. The ladies call and send pictures of her and what she's doing. In the memory care area, they don't lock the doors so the residents w... read more

Frequently asked questions about Arbor Terrace Willistown

How is Arbor Terrace Willistown rated?

Arbor Terrace Willistown has a 4.7 star rating with 149 reviews. 

When is Arbor Terrace Willistown open?

Arbor Terrace Willistown is open now. It is open 24/7.