Ashley Salt Lake

R R. 

on Yelp

9 years ago

Such an awful experience! I spent over six thousand dollars on furnishings for my new apartment and wold have at least expected all the parts for the pieces. I purchased in total a sectional sofa, coffee table, entertainment center, bedroom dress, two night stands and a huge king size pin tucked bed. When I picked up the coffee table I was given only the top no legs. Had to return for the legs. Same thing for the bedroom dresser legs were not in drawer like I was told. Received the incorrect size bed frame. I asked for an E... read more

Jae Renae J. 

on Yelp

9 years ago

I will NEVER buy furniture from Ashley's! I've only had my furniture for exactly 3 years; no kids, low usage and the zippers are broken, the sofa connectors don't work and the cushions are horrendous! The customer service is mediocre at best. I wish I could put zero stars! 

Arnold H. 

on Yelp

9 years ago

Went to just browse and look at sofa sets. Soon as we enter, a male salesperson greeted us nicely then as we moved down into store a female saleswoman started following us around. When the males salesperson came back he said to her, they are my customers, i saw them first. She said no you did not, i did. Then they started verbally fighting in front of us like we were a piece of meat. We made our way to the door and left. The both kept fighting and following us to the door. Most unproffessional place i have ever seen. It was... read more

Melissa N. 

on Yelp

9 years ago

I decided to update this review since I calmed down a lot since yesterday. My fiancé bought a Cali. King bed frame ( 3/14) .. super nice one too. At a price tag of $1,600 you would think all the pieces would be there, not in this case but first we gotta talk about everything from the beginning. My other half (like most guys) go into a store pretty much knowing what they're looking for, kinda like a in and out deal. He was followed around by one of the salesmen. They exchanged some small talk and the original frame he wanted ... read more

Dan L. 

on Yelp

9 years ago

Good selection. Prices are a bit high. I didn't buy anything, but it was really creepy the way the sales associate followed me around the store. He kept about 20ft behind me at all times. It was very uncomfortable. I left the store without looking at everything because of him. 

ThemisOfJustic E. 

on Yelp

9 years ago

Ummmmm..... No.... No no no. No stars. Bf & I went in here to look for a new mattress. The sales woman was friendly & brought out a pillow for us to "test sleep" the mattresses.... But that was just a scam to follow us thru the aisles & plop the pillow down at every mattress we viewed. I declined every chance to lay my head on the community pillow but there she was, behind us at every turn, ready to plop the pillow down & discuss budget. I told her we wanted to just browse the mattresses alone & my only question was: The... read more

Wilson L. 

on Yelp

9 years ago

I purchased a power recliner sofa and rocker from Ashley Furniture at Ward Avenue for our brand new home. When the item was delivered it was damaged and the warehouse was nice to let us use the furniture until a new set was delivered. Unfortunately, the issue I had was a simple power cord to the 3 seater sofa. When the original item was delivered the delivery team did not have power cord to the power recliner. It's a brand new sofa and no power cord. No basically I just have a sofa and not a recliner. I spoke to the ware... read more

Tanya F. 

on Yelp

10 years ago

We came here 2 weeks ago looking for a living room set. The store is very big and well coordinated and we was greeted by Linda N. We looked around and found a living room set. I immediately wanted that furniture but in the cafe(dark brown) color which is a special order. While looking around me and my husband decided on this particular set and told Linda that we will come back because we were gonna decide on the rest of the pieces. We came back on Sunday 9/6 and found Linda again to assist with our purchase. 1 bad mov... read more

Chelsea A. 

on Yelp

10 years ago

What started off as a great experience turned into a disaster!' We went into check out new bedroom sets for our new home. We found two complete bedroom sets along with a kitchen dining table. As we completed The paper work the sales associate Amy, informed us that one of the bed sets were on back order. I asked her what happens with that because we want it to be delivered one time with the $100 fee, she said don't worry all the items that are currently in stock will be placed on hold and NO ONE can purchase them. So thinking... read more