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Ashley Salt Lake

4.4
  • Honolulu, HI

About this business

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 625 locations in 28 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ash... read more

Location details

4360 Malaai Street, Honolulu, HI, 96818, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.4429 reviews
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Chelsey D.'s profile image
Chelsey D. 
rating
9 years ago

I bought a couch from this location 2 years ago. It was very pricey for the size of the small sectional but I still went with it. After less than a year of sitting on it it began to make my back sink in. In not a good way. Anywho my rating is for the store. The couch would receive a 3 in my opinion for cost and semi wear as far as posture goes. Here's why the store itself is rated a 5. So the sales associates were very patient with helping me find a couch and super helpful. I really appreciated the politeness shown that day... read more

Captain C.'s profile image
Captain C. 
rating
9 years ago

We came here looking for a coffee table and TV stand and purchased a TV stand for $599. We saw a couple coffee tables we wanted to also add, but we were told that that the ones that we liked only came as a three-piece set, which is the only reason why I dropped a star. Jason Matsumoto helped us and was friendly. He wasn't overly pushy. Whenever I go to the Ward location, it feels like vultures are waiting at the front for their prey, so it nice not to feel like that at this location. Jason even sent us a card via snail ma... read more

Elisha T.'s profile image
Elisha T. 
rating
9 years ago

I disliked Ashley furniture before because of the awful customer service. I decided to try one more time and I happened to meet one of your associates Valarie Cortinas and she changed my mind about the store! Best customer service I have ever experienced with the company. I will definitely be back to purchase more furniture for the rest of my house! Ashley's needs more associates like her! I also had an encounter with another one of your associates Shannon I believe his name was. My first impression of him was bad. He had h... read more

Taryn L.'s profile image
Taryn L. 
rating
9 years ago

Lots of sales people on the floor, but no one approached me until after I approached someone one after being there for about an hour. There must've been at least 10 sales people, and I think they all assumed someone else was helping me. I noticed they were either sitting or looking on the computer, with not much customers in the store. None of them even greeted or said a simple "hello" which made me feel uncomfortable being in the store. In the end I really liked a couch so I asked one sales guy and he was super nice and ... read more

Ron D.'s profile image
Ron D. 
rating
9 years ago

Was hoping store offered better discounts due to the holiday but Cirilo was able to hook us up. Very friendly and helpful. Surprised to see a big sales team hanging around but that was due to the ID4 holiday. Bigger showroom than the one in town but they offer the same furniture. 

Izzy D.'s profile image
Izzy D. 
rating
9 years ago

Bought a pretty decent couch here! Motorized, comfy, and a good size, prices are a little high but, but I'm looking forward to our new couch. 

Ninia A.'s profile image
Ninia A. 
rating
9 years ago

Today I took my mom to purchase furniture for her new apartment at the Malaai street store. We found that the furniture items at Ashley were of good quality, well designed and prices were reasonable. Best of all were their employees, Cirilo (Ci), Rose ( Piilani), Chelsea and Brandy. All four employees were professional, helpful and kind. Rose stayed with my mom while Ci and I walked the store to find the right items for my mom to look at. Chelsea and Brandy who work in the office were efficient and courteous. Our wait time... read more

Luis C.'s profile image
Luis C. 
rating
9 years ago

Great customer service. salesperson name was valerie, she was very professional and helping in what we were looking for at a great price. Definitely will be back in the near future. Thanks valerie! 

Erin D.'s profile image
Erin D. 
rating
9 years ago

So my husband and I went in to look for a couch and dresser and we walked out with a steal of a deal they were having a 1599 sale for 14 piece sets on select items. So we found a couch and love seat that we loved didn't have enough room for both in our cottage we asked if we could have the recliner that matched instead our sales lady LoAnn was awesome and said we could. So then we got 2 end tables and a coffee table, rug,throw blanket,2 lamps, and a 5 piece accessories items. And while we were looking we found the perfect dr... read more

Frequently asked questions about Ashley Salt Lake

How is Ashley Salt Lake rated?

Ashley Salt Lake has a 4.4 star rating with 429 reviews. 

When is Ashley Salt Lake open?

Ashley Salt Lake is closed now. It will open tomorrow at 10:00 a.m.