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Aspen Dental - Austin, TX

4.1

About this business

Location details

12901 N Interstate Hwy 35, Austin, TX, 78753, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1703 reviews
DeAnna D.'s profile image
DeAnna D. 
rating
2 weeks ago

Just left Aspen Dental near Tech Ridge, and I have to say Dr. Gonzalez and her dental assistant, Hugo, were ABSOLUTELY, UNDENIABLY AMAZING! I was sooo nervous about getting an extraction, but Dr. Gonzalez took the time to thoroughly explain the entire process and was incredibly gentle, caring, and reassuring. The way she handled my extraction was absolutely beautiful! She made an experience I was dreading so much more comfortable than I ever expected. Hugo was wonderful as well! Together, they made me feel cared for and a... read more

Business response:

Thank you for your kind words and sharing a positive review, Deanna. It means so much to our team to be part of your smile journey. We’re always here whenever you need us. 

Carmen T.'s profile image
Carmen T. 
rating
8 months ago

Had a wonderful experience here at this location. I am pregnant and they were very accommodating with my pregnancy. Everyone was respectful and friendly, and everything was communicated clearly: financial-wise & procedure(s). The cost to be seen was very affordable & getting an appointment was quick and easy process online. Thank you/shoutout to Jamie for being such a welcoming and kind person to me walking-in & out of the office AND over the phone! 

David S.'s profile image
David S. 
rating
8 months ago

Having bad experiences with dentists in the Marine Corps, I always dreaded going to the dentist. Finding this place was a pleasant change. Great staff, highly recommended! 

Scott H.'s profile image
Scott H. 
rating
11 months ago

When I called the office, Andrea was able to schedule an appointment well within my expectations. After a great cleaning and consultation, I scheduled having some dental work done. In just a few days later I found myself in a dental chair with elevated blood pressure and sweating in anticipation of a nasty numbing shot. I was Amazed when Dr Shah said I was done....... It was almost painless !!!! I would come back in a minute and are totally relaxed in Angela and Malvika's care. 

Billy W.'s profile image
Billy W. 
rating
a year ago

My experience was just fine. Fast, friendly, competent service. I travel for work, and have been to another Aspen location, and it was also great. My situation both times were emergency situations, but made arrangements to get me in and taken care of. I will say it sad to see a business with negative reviews after negative reviews. It was shocking how many one star negative reviews this place has. And they span years up to present time. 

Alicia G.'s profile image
Alicia G. 
rating
2 years ago

Great experience. They assisted at my time in need and I plan to continue my plan of care with this great team. From the front desk to the tech, hygienist, and the dentist (Dr Patel) were all great and professional. Answered all of my questions and made me feel very comfortable. I will not hesitate to continue may dental needs at this office. 

Business response:

It's so nice to hear you felt at ease with the Aspen Dental team in Austin, Alicia. Thank you for sharing your experience and praise! 

Alicia G.'s profile image
Alicia G. 
rating
2 years ago

Great experience. They assisted at my time in need and I plan to continue my plan of care with this great team. From the front desk to the tech, hygienist, and the dentist (Dr Patel) were all great and professional. Answered all of my questions and made me feel very comfortable. I will not hesitate to continue may dental needs at this office. 

Business response:

It's so nice to hear you felt at ease with the Aspen Dental team in Austin, Alicia. Thank you for sharing your experience and praise! 

Michael E.'s profile image
Michael E. 
rating
2 years ago

I've read some of the negative reviews and am glad I did not read them before going there, or I might not have gone. I experienced professionalism and genuine kindness from everyone there. In addition, they have the most advanced equipment I've ever seen. It's nothing like it used to be going to the dentist. They create 3-D images of your teeth, and it's truly astounding. If there is anything going on with your teeth, they will see it. I'd like to throw a shout-out to Lilly who asked me to review the office. She made me feel... read more

Business response:

I'm very happy you had a pleasant experience with the Aspen Dental team in Austin, Michael. Thank you for sharing! - Krista 

Michael E.'s profile image
Michael E. 
rating
2 years ago

I've read some of the negative reviews and am glad I did not read them before going there, or I might not have gone. I experienced professionalism and genuine kindness from everyone there. In addition, they have the most advanced equipment I've ever seen. It's nothing like it used to be going to the dentist. They create 3-D images of your teeth, and it's truly astounding. If there is anything going on with your teeth, they will see it. I'd like to throw a shout-out to Lilly who asked me to review the office. She made me feel... read more

Business response:

I'm very happy you had a pleasant experience with the Aspen Dental team in Austin, Michael. Thank you for sharing! - Krista 

Frequently asked questions about Aspen Dental - Austin, TX

How is Aspen Dental - Austin, TX rated?

Aspen Dental - Austin, TX has a 4.1 star rating with 703 reviews. 

When is Aspen Dental - Austin, TX open?

Aspen Dental - Austin, TX is closed now. It will open on Monday at 8:00 a.m.