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12901 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 6:30 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was just fine. Fast, friendly, competent service. I travel for work, and have been to another Aspen location, and it was also great. My situation both times were emergency situations, but made arrangements to get me in and taken care of. I will say it sad to see a business with negative reviews after negative reviews. It was shocking how many one star negative reviews this place has. And they span years up to present time.
Great experience. They assisted at my time in need and I plan to continue my plan of care with this great team. From the front desk to the tech, hygienist, and the dentist (Dr Patel) were all great and professional. Answered all of my questions and made me feel very comfortable. I will not hesitate to continue may dental needs at this office.
Business response:
It's so nice to hear you felt at ease with the Aspen Dental team in Austin, Alicia. Thank you for sharing your experience and praise!
Great experience. They assisted at my time in need and I plan to continue my plan of care with this great team. From the front desk to the tech, hygienist, and the dentist (Dr Patel) were all great and professional. Answered all of my questions and made me feel very comfortable. I will not hesitate to continue may dental needs at this office.
Business response:
It's so nice to hear you felt at ease with the Aspen Dental team in Austin, Alicia. Thank you for sharing your experience and praise!
I've read some of the negative reviews and am glad I did not read them before going there, or I might not have gone. I experienced professionalism and genuine kindness from everyone there. In addition, they have the most advanced equipment I've ever seen. It's nothing like it used to be going to the dentist. They create 3-D images of your teeth, and it's truly astounding. If there is anything going on with your teeth, they will see it. I'd like to throw a shout-out to Lilly who asked me to review the office. She made me feel... read more
Business response:
I'm very happy you had a pleasant experience with the Aspen Dental team in Austin, Michael. Thank you for sharing! - Krista
I've read some of the negative reviews and am glad I did not read them before going there, or I might not have gone. I experienced professionalism and genuine kindness from everyone there. In addition, they have the most advanced equipment I've ever seen. It's nothing like it used to be going to the dentist. They create 3-D images of your teeth, and it's truly astounding. If there is anything going on with your teeth, they will see it. I'd like to throw a shout-out to Lilly who asked me to review the office. She made me feel... read more
Business response:
I'm very happy you had a pleasant experience with the Aspen Dental team in Austin, Michael. Thank you for sharing! - Krista
I called in Aspen Dental off Parmer/I35 having excruciating pain, and the office made arrangements to see me the same day. I was prepared to be told that I needed a lot of work to be done due to a number of reasons, negligence being the biggest one, and that's exactly what I was told by Dr. Aanvi. Sadly, due to my past experience with terrible, rushed and careless male dentists, I was really nervous coming into a new office with no personal referral or reference from anyone. I picked this office only because it was close by ... read more
I called in Aspen Dental off Parmer/I35 having excruciating pain, and the office made arrangements to see me the same day. I was prepared to be told that I needed a lot of work to be done due to a number of reasons, negligence being the biggest one, and that's exactly what I was told by Dr. Aanvi. Sadly, due to my past experience with terrible, rushed and careless male dentists, I was really nervous coming into a new office with no personal referral or reference from anyone. I picked this office only because it was close by ... read more
This place was horrible and had no idea what they were doing. They're going to fix a denture for me and after the guy did what he supposed to do to make it better it hurt more. It took me a long time and a lot of talk to get my money back and they still did not reimburse me in full. It was a horrible experience. I would recommend that nobody ever go there.
Business response:
Mark, we regret that your experience didn’t meet your expectations. Please know that we’ve read your review and will be addressing your concerns with our team to help improve future patient experiences. If you have any questions about your care plan, please don’t hesitate to reach out to the team. -The Customer Service Team
I went in with my wife, as we both had pending appointments and upon leaving we spoke with the finance guy about my options. I called numerous times and kept being routed to leave a voicemail, which I did. I waited an hour and called back, finally getting through to someone in the office, just be be told she would leave a note for him to call me back. I waited 2 hours, called back and the answering service person puts me on hold and then comes back on to tell me to leave a voicemail?! What establishment won't answer the phon... read more
Business response:
We’re so sorry to hear about the trouble you're having, Ivan. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187.
Aspen Dental - Austin, TX has a 4 star rating with 541 reviews.
Aspen Dental - Austin, TX is closed now. It will open tomorrow at 8:00 a.m.