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12901 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 5:30 p.m. | |
Tue | 08:00 a.m. to 5:30 p.m. | |
Wed | 08:00 a.m. to 5:30 p.m. | |
Thu | 09:00 a.m. to 6:30 p.m. | |
Fri | 08:00 a.m. to 1:00 p.m. | |
Sat | 08:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Dr. Lund and the whole team were awesome! They are all very kind and extremely helpful. I would absolutely recommend and will return!
Business response:
I'm happy to hear that, Tamara. Thanks for sharing! - Dawn, ADMI
First of all the dentist never even bothered to look in my mouth. Second of all she insulted me. I paid about $2400. So I asked for a refund because I was not happy with Aspen Dental. They have had 100% moneyback guarantee, but after submitting refund request, I haven’t received a nickel in over 10 weeks now I had someone there try to get with their accounting people to get my money back. Everything I’ve done so far is been futile. I spit a little bit over that amount of money with another dentist that I was very satisfied w... read more
Business response:
Hi Charles, I'm sorry to hear this. I encourage you to speak with our Customer Service Team, so they can learn more, and help address these concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
I had an appointment today 1/4/2021. I did my ex rays and waited for dentist. she walks in w/o a mask! I was blown away. she ask why was I looking at her? I ask if she was going to put on a mask she says she's been fully vaccinated. the tech hands her a mask and she still didn't put it on. I had mine on! She got upset because I ask that question and told me I could go somewhere else! Then she accused me of being disrespectful! I have never been thru anything as such. I will never ever go there again. I think it's... read more
Some of the team was very sweet, but the doctor was dismissive and they don't respect the reason you came in in the first place. If you're looking for a general check up sure, but if you need something specific done, expect to get through tons of time talking about everything but the issue first only to find out they can't really help you anyway
Business response:
I'm sorry to hear this, Rachel. I encourage you to let the Patient Satisfaction team know about your experience with the staff; they will be able to address these concerns directly: 1-866-767-0890. - Krista, ADMI
Aspen Dental - Austin, TX has a 4.3 star rating with 488 reviews.
Aspen Dental - Austin, TX is closed now. It will open tomorrow at 8:00 a.m.