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Aspen Dental - Jackson, TN
- Jackson, TN
About this business
Location details
1119 Vann Drive, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have been coming to this dentist for the past 3 to 4 years, mainly started because of the New Patient appointment price. Everyone is always nice and explains everything in as much detail as you want and they have multiple payment plan options which is very useful for someone like me without dental insurance. I have referred many here and will continue to do so. Thank yall so much!!!
Business response:
I'm happy to hear that, Angellina. Thanks for sharing! - Dawn, ADMI
DO NOT GO HERE!!! Every time I call in to speak with Bethany the office manager she is about to get on a conference call and can't take my call. I have been fighting with this place for over a month. They never billed my insurance for both of my visits. I have had to hound them to get them to do their job. They owe me almost $300 for two visits and are playing games.
Business response:
I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI
Do not go (If you like your real teeth) Aspen dental loves to pull good teeth to sell you implants and finance your dental work. Go to real dentists
Business response:
I'm sorry that your experience didn't live up to expectations, Joshua. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
they skip steps in making dentures and one will tell you one thing and the other something else!
better customer service I was told that I needed to get an extraction, that I had yo pay a deposit to get it scheduled. I canceled to appointment prior to the date.10/01/2019 I requested a refund was told it takes 7-10 business days. On 11/18/2019 I called to inquire on the status of the refund. I was told that Bethany was at lunch and would be back at 2pm that they would leave her a note to call me.2:45 I called back she was on the phone.I called back 1.5 hours later she was with a patient. another 1.5 hours later she was n... read more
Business response:
I'm so sorry you did not have a positive experience, Ardis. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (844) 296-0187 extension 201791 I will be happy to speak with you. — Tammy, ADM
I asked for the check up that my dental insurance paid for but was sent a bill for xrays I didn't ask for. Not happy at all
The front end...no one knows what they are doing..ever since I became a patient it has been chaos..once I get thru this last little bit..I will never go back...only reason I’m continually going is they have charged my insurance and myself ..and they have been paid for services not done yet.. the dentist himself is great .but if he would read the reviews he might see why people are going else where ...awful place 0/5!...and several months later ..guess what?? Still the same I am begging to get my procedures done and get out o... read more
Called to make an appointment explained what insurance I had and everything and the lady scheduling me said that I was good to go and they were excited to see me as a new patient. She told me to come 30-15 early to give plenty of time for the paperwork. I also received a text that day stating to arrive early.. I arrive early only to learn they are closed until my appointment. Get there to check in and the lady at the front desk states that they don’t take my insurance or new patients. Wasted my time and my time off work. Eve... read more
Very disappointing. I called in pain & explained to lady that answered that I was in pain & gave her 2 dates that I was able to come in. When she made my appt she said I had to have an exam, I told her that’s fine as long as you fix my tooth that day. They called me back for X-ray, sent me to dental chair, told me I had cavity & they was sending me over to Beverly for a moment. Which I thought was odd, but figured it was for payment. She tells me the cost & I tell her ok. Then she mentioned scheduling me an appt. I explained... read more
Frequently asked questions about Aspen Dental - Jackson, TN
How is Aspen Dental - Jackson, TN rated?
Aspen Dental - Jackson, TN has a 4.2 star rating with 1,358 reviews.
When is Aspen Dental - Jackson, TN open?
Aspen Dental - Jackson, TN is closed now. It will open on Monday at 8:00 a.m.