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Aspen Dental - Lynchburg, VA
- Lynchburg, VA
About this business
Location details
4011 Wards Rd STE A, Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedeverone need to go, they have the niceness staff I even see. the dentist is the sweetest man I know he show he cares.
RecommendedKnowledgeable, Friendly, Great atmosphere
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
first, I received a call stating that my daughter's insurance was not accepted, then they called back and said it is. told appt was scheduled for 8:45, received a text saying 9:15, then when we arrive it's for 9:30. sat for 2 hours watching the waiting area empty of all waiting patients 3 times before being called back. x-rays were done, no examination was done as my daughter has lockjaw, but dentist didn't even attempt to view an abscess that my daughter has bursting out. staff is rude, confrontational, Justice accused a ge... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Jodi. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
worst place to work for or be a customer at don't waste your time or money!
This has been the worst experience of my life trying to get my dentures. This adventure started in July 2021. I have still not received my permanent dentures. Why you ask? Because Jan 2022 I got my permanent dentures. We tried them on and couldn't even get them on. Then they realized that I had bones sticking out of my gums and that's why the denture wouldn't fit. So then the dentist grinded the bones down. After healing I went back and they realized that the dentist didn't do all of it. So then they sent me to their Oral Su... read more
Business response:
I'm really sorry to hear that, Wanda. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
They do not keep their appointments and have the poorest excuses.
Business response:
I'm sorry that your experience didn't live up to expectations, Betty. We value your feedback, and I wanted to let you know that I passed your review along to our Customer Service team, so they can address concerns with the team in Lynchburg. I would encourage you call them too, so they can learn more. You can reach them directly at 1-866-767-0890. - Emily, ADMI
1st appt was told to come back. 2nd appt long wait. For my scheduled 3rd appt, I called to verify and was given a different time for my cleaning and Roberts appt was cancelled. Next call from Aspen was to cancel my appt for today and tomorrow. Told Aspen to cancel all appointments. Very unreliable in Lynchburg Va.
Business response:
I'm very sorry to hear this, Patricia, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
scheduled an appointment for my wife and myself on the same day, may 19th. We got there early only to find tha/ they were closed. We had confirmed our appointments and everything just 2 days ago. They did not reach out to reschedule in any way, shape, form or fashion. Do not waste your time with this unprofessional office.
Business response:
Thank you for sharing this feedback, David. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Lynchburg, VA
How is Aspen Dental - Lynchburg, VA rated?
Aspen Dental - Lynchburg, VA has a 4.1 star rating with 974 reviews.
When is Aspen Dental - Lynchburg, VA open?
Aspen Dental - Lynchburg, VA is closed now. It will open at 8:00 a.m.