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Bay Alarm Medical
- Home Health Care
- Concord, CA
About this business
Location details
1140 Galaxy Way, Suite #150, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | 8:00 a.m. to 4:30 p.m. |
Excellent. We have been with them for 5 years. They have always answered test calls immediately and the box and necklace have always worked well. The billing has always been correct. Also, the people on the phone are very friendly and efficient. Also, the price has stayed constant. Excellent.
Bay Medical has been GREAT!Any time I have questions or need anything they are on it!! Hats off to you Bay Medical! I got this for my 84 year old Independent mother!! She feels safe knowing she has this alarm system ready on her wrist! She lives alone and this gives us (her 5 children) a sense of security too! Thank you for always being on top of your game!!
Bay Alarm Medical is worth every cent for the peace of mind I have knowing that my mom can rely on this service when she needs it. We had to utilize this service for the first time a few days ago and it worked flawlessly. Thank you to Bay Alarm for their superior customer service and for taking care of my elderly mom in *****. I highly recommend this service to anyone that has a family member in need of immediate help in the event of an unexpected accident or other scenario.
Very pleased with the service. I call to check the machine monthly and the staff is very professional!
Bay alarm team is always professional and thank God for them!
Terrible service. Agents cant solve problems and refuse to connect you with a supervisor. Equipment is cheap, and has broken three times in less than two years. This company tries to charge you to replace their broken equipment. Fall detectors are unreliable, because they wont charge fully, yet the company refuses to replace them even though a fall that is not detected could be a life or death matter.
Terrible service. Agents cant solve problems and refuse to connect you with a supervisor. Equipment is cheap, and has broken three times in less than two years. This company tries to charge you to replace their broken equipment. Fall detectors are unreliable, because they wont charge fully, yet the company refuses to replace them even though a fall that is not detected could be a life or death matter.
We have had Bay Alarm for over 3 years. We never had a late payment and were fairly satisfied with the service. In November my credit card was reissued due to an unauthorized charge. Thank goodness for good credit card reporting. November was paid in full. In December, after being issued a new card, I attempted to update my payment information on their website without any success. I emailed the company about the difficulties because I wanted to get the payment information updated and they only have limited customer service t... read more
I purchased this product for my in-laws back in 2021. Everything was great, until I had to cancel my subscription due to them moving into assisted living. I owed for 12/23 (new card due to credit card fraud) and said I would pay and it was the most ridiculous process. They will not cancel until paid, yet their system will not accept any of my payment methods and they refuse to take payment over the phone and will charge you $30 to send a check. I cannot pay and they will not cancel my subscription, nor can you cancel in adva... read more
Frequently asked questions about Bay Alarm Medical
How is Bay Alarm Medical rated?
Bay Alarm Medical has a 4.7 star rating with 15,417 reviews.
When is Bay Alarm Medical open?
Bay Alarm Medical is closed now. It will open tomorrow at 8:00 a.m.