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Bay Alarm Medical For over 70 years, Bay Alarm Medical’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best senior life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers.
1140 Galaxy Way, Suite #150, Concord, CA, 94520, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 6:00 p.m. | |
Tue | 6:00 a.m. to 6:00 p.m. | |
Wed | 6:00 a.m. to 6:00 p.m. | |
Thu | 6:00 a.m. to 6:00 p.m. | |
Fri | 6:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:30 p.m. | |
Sun | 8:00 a.m. to 4:30 p.m. |
******* was very Helpful - she took care of my request.
Your system needs help. Instead of Tex. Call and speak to client directly to resolve problem. I was very Lucky when I called after many months of constant Constant phone message to me snd family member !!!! your wonderful ,helpful, employee remi worked wonders. She should be voted employee of the month stayed with me and worked her end in **********. She was a delight!!! Now waiting for my new house unit to arrive along with neck unit. I will call her when things arrive here in ********
My experience with Bay Alarm has been totally positive. I have used their services for a number of years, and have had to push the button twice. Both times they sent EMS to my apartment in a timely manner. Just recently, my button stopped working. the sent me a whole new system right away. Although there was a loooooong wait for customer service, once I got through, the reps, both times, were friendly, efficient and helpful.
Lovely experience with Fazi. Took care of our issue immediately.
Person I contacted was very well informed. She knew about how to solve my problem. Very professional.
Needed to update account and pay info. ******* in billing took care of everything for me. She was professional, friendly and very helpful. Pleasant call.
**** was patient and very helpful. It was a short to speak with a representative
The customer support has been phenomenal. Every time we call which is not often because the system works so well, we get resolution.
Very helpful and polite customer service every time I call. The peace of mind is worth every ***** and the rate is very reasonable.
Bay Alarm Medical has a 4.9 star rating with 13,450 reviews.
Bay Alarm Medical is closed now. It will open tomorrow at 6:00 a.m.