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Bayview Animal Hospital
- Veterinarians
- Fort Lauderdale, FL
About this business
Location details
2850 E Commercial Blvd, Fort Lauderdale, FL, 33308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Please don't take the risk as my family has been rescuing dogs and cats from coast to coast, and I've had the absolute worst experience, be sure to do your research for qualifications along with genuine love and compassion from the experts with real experience.
Business response:
Hi Christina, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. our manager is happy to speak with you if you call our office.
Used to be so good in the old days when you got real authentic patient care. Now all they want to do is rip you off. Their fees are so high it's ridiculous. Unless you look at what you are ripping your regular clients off for I'm going somewhere else. Been going there for 18 years. Yes 18 and the service has gone down and the fees gone up Bring back Brunz n Rudd to show how a pet friendly place SHOULD BE run SUPER Disappointed
Business response:
Graham, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative, if possible, so please don't hesitate to voice your concerns to your veterinarian during your next visit. We aim to provide you with the information and educational resources to make the most informed decision for your pet. Please let us know if we can answer any of your questions!
Both times i have brought my new kitten to this vet there were issues. Our first visit i was told my appointment was at 9:00. I get there and they tell me it was at 8:45 but I have written confirmation showing my time was correct. They take my baby anyways though. Vet does the check up, calls me, and tells me my kitten will be out in 5 minutes. Well a hour and 15 minutes later i call back (because no ones allowed inside) and they have me on hold for 20 minutes. Finally someone answers and i tell them no one has brought my ki... read more
Business response:
Michelle, thank you for the review. We enjoy working with Rescue Groups and glad we are able to provide services for puppies and kittens, when they so desperately need our care. After review of your situation of scheduling we have found you arrived on the wrong date, our system notifies us when something is changed or rescheduled. We apologize that we were not able to get your kitten in for his Routine Procedure when you arrived when we did not have you on the schedule. We try our very best to accommodate all of our patients... read more
Sad to say, they have NOT repaired any / all problems. Even now, during Covid, they were not able to find my dogs file. Same things, the staff seem to care, but the Corporate Mentality gets in their way....
Business response:
(Capt G.) we would be happy to speak with you about your experience at Bayview, However we would need more information so we may find you in our system. we value our clients and consider them family. please reach out to the hospital so we may assist you and your pet.
They used to be a good place to take your pet. Now they are the worst place to go to. They are impossible to reach by phone and if you do get through to a person you are immediately put on hold. I stopped using them almost a year ago and today I got a bill for $114 with no explanation. When I called no one knew anything about it or could tell me what it was for. I was told that the "hospital manager" would have to contact me and that they wouldn't be in for another week. Do yourself a favor and find another vet.
Business response:
Len, thank you for your feedback, our hospital is lucky to have the support of so many during this pandemic and as many businesses have, we have faced many difficult situations due to COVID-19. we apologize for the delays and have resolved some of the issues. If you would like to speak with the hospital Manager I am sure he will be able to help you in your situation.
The turnover in this clinic has resulted in a massive downturn in quality of care, service and attention to detail. I have been taking my dog to this clinic for some time, for basic check ups. Nothing major. Recently, I had to experience the clinic, for the first time with my dog, dealing with a more serious health problem. The outcome has been appalling- weeks of the doctor prescribing drugs and ointments that don't work, changing course and drugs midstream and all the while my dog's condition is getting worse. After 5 week... read more
Business response:
Hi Jeff, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. If you would like to Discuss anything we ask you call the Hospital. (954) 771-8520
I have been a Client with Bayveiw for over 12 Years. Dr. Nelson, Dr. Smith & Dr. Brunz built Bayview with genuine kindness & for the love of animals. We have always had 7 animals in our household. And I could always count on Rudd to treat my pets as he would his own. NOW, the Corporate American Vet is a sad thing. Over charged by a few hundred dollars the past 3 times I have been in there. Had to DEMAND & show Bank receipts that I have already paid for services prior visits. They call me up wanting to know if I would like to... read more
Business response:
Amy, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and would like to speak with you concerning your issues. Our manager will follow up with you.
Alas Bayview has joined the world of Corporate - run as many tests as possible to jack the bill up. No longer do we have the competence and genuine caring of Dr. Rudd Nelson and his staff. Too many incompetent changes and the only recourse is for Dr. Nelson to return to the helm. Truly disappointed and I called NVA to tell them about my discord. The smartest move for anyone is to return to the private sector the way it used to be. What Dr's. Nelson, Brunz, Carew, Smith, Philips built up NVA is tearing apart. Disappointed is ... read more
Business response:
Margot, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously.
You know I have been a customer at Bayview for many years and had 3 dogs. Now I am left with one 19 year old one. I loved Dr. Nelson and felt terrible when he left but because my little one is so old I hate to change. You can never see the same Vet twice. The employees always did have a big turn over but now they are always new. The nicest and most caring was Aaron and now they let her go. I think there is someone doing the hiring and firing and I think I know who she is and she is the one that has a bad way of treating the... read more
Frequently asked questions about Bayview Animal Hospital
How is Bayview Animal Hospital rated?
Bayview Animal Hospital has a 4.5 star rating with 802 reviews.
When is Bayview Animal Hospital open?
Bayview Animal Hospital is closed now. It will open at 8:00 a.m.