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Bayview Animal Hospital
- Veterinarians
- Fort Lauderdale, FL
About this business
Location details
2850 E Commercial Blvd, Fort Lauderdale, FL, 33308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This place is a zero. They set my dog cast wrong now says my dog needs surgery . It's an older dog and might not survive. They set the on my dog wrong and it's been 4 weeks. I went there several times for them to check to her leg. Charged me 3k over the bill said there was unexpected charges. Never notified me. To go in 4 weeks later and say it's set wrong. Won't give her pain medicine unless they can do the surgery. There is no more Dr Nelson. At least he had values. This dr is only about the money. Btw she h... read more
Business response:
Sarah, We are sorry you feel your experience with us was not 5 Stars. However your review displays an inaccurate picture of the experience and service that we have provided for "Shila". Your first visit with "Shila" we took a detailed history, preformed a Comprehensive Physical Exam, provided the necessary diagnostics, and provided you with options for treatment, we then provided and explained the costs associated with each option. Our Veterinarian explained to you that placing a splint is 1 option to provide care, Surgery w... read more
these reviews are out dated. none of the vets mention are at Bayview anymore. It was sold a few years ago, none of the original vets are there. YELP update your reviews.......
Since this place was bought by corporate, everything about this place has taken a nose dive. In the time we were bringing our pet there (2014-2018), things were great. But one by one, the best vets left that practice. I have been out on hold for over 30 minutes. They answer the phone: "Please hold!" If any business is that busy, management needs to hire more people or train those that are employed that their cellphones are not to be used or seen when on the clock.
Business response:
Thank you for feedback, our records show that you have not been to our office with a pet since the beginning of October 2021. National reports since the pandemic show that Veterinarians have left the industry after Covid-19. not only veterinarian's but support staff and nurses. We apologize you had to wait. Our support staff when taking incoming calls, always ask for permission to place on hold or if your pet is having an emergency we prioritize that call. Our Management team would be happy to speak with you offline about yo... read more
I'm not one to rate anything i mean i am 17.But I had two kitties one perfectly healthy and the other one was i'll and it was extremely obvious. You could see his bones popping out and he couldn't even stand and he also wasn't eating at all. So I bought him in to see what was going on and their immediate response was he was perfectly fine and healthy. That same night he died on me in my sleep and i'm pretty sure he had IMHA. Im not sure who to blame a certain doctor or maybe the fact they didn't take me seriously, and it was... read more
When I started off going to Bayview I loved it. I didn't have any issues and continued going for the past 2+ years for my dog. It hasn't been until the past 3-4 visits that I noticed things going extremely downhill. My past couple of visits, (The visits that made me say I'll never be coming back) one of the techs, busted open a door while I was in there having a private discussion about my dog (who is very reactive by the way) to put her two cents into the conversation about his grooming. Specifically so she can rudely tell ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Emily. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at (954) 771-8520 and we'd be happy to help you out. Thank you, Bayview Animal Hospital
Please don't take the risk as my family has been rescuing dogs and cats from coast to coast, and I've had the absolute worst experience, be sure to do your research for qualifications along with genuine love and compassion from the experts with real experience.
Business response:
Hi Christina, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. our manager is happy to speak with you if you call our office.
Used to be so good in the old days when you got real authentic patient care. Now all they want to do is rip you off. Their fees are so high it's ridiculous. Unless you look at what you are ripping your regular clients off for I'm going somewhere else. Been going there for 18 years. Yes 18 and the service has gone down and the fees gone up Bring back Brunz n Rudd to show how a pet friendly place SHOULD BE run SUPER Disappointed
Business response:
Graham, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative, if possible, so please don't hesitate to voice your concerns to your veterinarian during your next visit. We aim to provide you with the information and educational resources to make the most informed decision for your pet. Please let us know if we can answer any of your questions!
Both times i have brought my new kitten to this vet there were issues. Our first visit i was told my appointment was at 9:00. I get there and they tell me it was at 8:45 but I have written confirmation showing my time was correct. They take my baby anyways though. Vet does the check up, calls me, and tells me my kitten will be out in 5 minutes. Well a hour and 15 minutes later i call back (because no ones allowed inside) and they have me on hold for 20 minutes. Finally someone answers and i tell them no one has brought my ki... read more
Business response:
Michelle, thank you for the review. We enjoy working with Rescue Groups and glad we are able to provide services for puppies and kittens, when they so desperately need our care. After review of your situation of scheduling we have found you arrived on the wrong date, our system notifies us when something is changed or rescheduled. We apologize that we were not able to get your kitten in for his Routine Procedure when you arrived when we did not have you on the schedule. We try our very best to accommodate all of our patients... read more
Sad to say, they have NOT repaired any / all problems. Even now, during Covid, they were not able to find my dogs file. Same things, the staff seem to care, but the Corporate Mentality gets in their way....
Business response:
(Capt G.) we would be happy to speak with you about your experience at Bayview, However we would need more information so we may find you in our system. we value our clients and consider them family. please reach out to the hospital so we may assist you and your pet.
Frequently asked questions about Bayview Animal Hospital
How is Bayview Animal Hospital rated?
Bayview Animal Hospital has a 4.5 star rating with 839 reviews.
When is Bayview Animal Hospital open?
Bayview Animal Hospital is closed now. It will open on Monday at 8:00 a.m.