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Better Mortgage

4.4

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Location details

3 World Trade Center 59th Floor, New York, NY, 10007, United States

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4.46,694 reviews
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Harish Pinisetti's profile image
Harish Pinisetti 
4 years ago

Recently refinanced my home loan through Better.com. ****** was extremely helpful and very patient working with me. We had to put the loan on hold as there was construction happening in my house and didn't want this to impact the appraisal. Everyone I interacted with at Better.com were very helpful. The best part was any changes I wanted to make to the loan amount or interest rates, I could see the results immediately on the screen, unlike the brick and mortar banks where all this information was hidden from the customer. I ... read more

Sunil J's profile image
Sunil J 
4 years ago

The refi experience with Better.com has been fast and friendly. They are very responsive to any questions I had and also did a great job of communication during the entire process. They have an efficient and easy process and the online account is very customer friendly. It is very easy to know where you are in the process at all times. Their customer service is amazing and wanted to thank the folks I dealt with especially; *****************************, ***********************, and *************************. If you are think... read more

Omar H's profile image
Omar H 
4 years ago

Recently refinanced my home and all I can say is Better Mortgage exceeded my expectations. My loan officer was always accessible and made the process go smoothly. A truly great experience! 

Debbie G's profile image
Debbie G 
4 years ago

***** and everyone involved was very attentive and helpful. ***** took the time to answer my questions and explain what I didn't understand.Every step went smoothly and efficiently.Very happy with the process. 

Masood A's profile image
Masood A 
4 years ago

Excellent experience, specially the process which is 100% online, associate I worked with helpful and proactive, overall two thumbs up along with excellent rates, would recommend Better Mortgage a 100% 

John U's profile image
John U 
4 years ago

The timing was perfect when I started my refinance with Better mortgage. I quickly qualified, locked in my low rate and I got an awesome deal out of the whole thing...!The process was a fairly easy one but a long one on the trail of tasks for the past 6 weeks. A big over site at the end caused a huge panic and extra leg work to get the deal done but my team leader got a handle on it and Better Mortage made it more than right with me and I surely didnt expect that but certainly do appreciate it. I am a very happy camper with ... read more

Catalina K's profile image
Catalina K 
4 years ago

A truly painless experience, which is not something often said about the refinancing process. Jthe team was proactive, accessible at any time and super easy to work with! Great experience! 

CD's profile image
CD 
4 years ago

First time home buyer Better is better. I drank the kool aid and this is the way lending should be. Fantastic experience. Passionate people making dreams come true. I never thought Id ever own a home. Thank you for making what I thought was impossible, possible. 

Rachel T's profile image
Rachel T 
4 years ago

Good rates, quick turn around time, and great service. I would recommend to others. They did make a slight mistake on signing the notary which caused us some hassle, or else this would be a 5 star review 

Frequently asked questions about Better Mortgage

How is Better Mortgage rated?

Better Mortgage has a 4.4 star rating with 6,694 reviews. 

When is Better Mortgage open?

Better Mortgage is open now. It is open 24/7.