Big Boy

Lemae H. 

on Yelp

9 years ago

Really!! You lose our order but not the people right after us!? We heard them place their order. 

Erin S. 

on Yelp

9 years ago

I met my parents at this Bog Boy a week or so ago. Typically, I am a fan of Big Boy. I was very disappointed in this trip. When we arrived, we were told there would be about a 10 minute wait because tables weren't clean. We were a bit surprised it would take that long, as no one was waiting in front of us. I took that time to go to the bathroom. The toilet was broke and there were some crazy mechanical sounds coming from the men's bathroom. As I walked through the restaurant, I saw about half the restaurant was full but on... read more

Gabe B. 

on Yelp

9 years ago

Service was fast! But the salad bar was horrible. The salad was brown, fries were extremely over cooked, burgers weren't awful but definitely not what they should be. The salad bar was $10!! $10 for salad bar is absolutely ridiculous!! The cleanliness here isn't very good! It seems quite dirty to be honest. If you get options to go to other restaurants don't go here! This place is obviously having problems financially!! 

Kevin A. 

on Yelp

10 years ago

It's 8 o'clock at night and I have a party of 14. Looking for a great salad from the salad bar with soup. Only the cabbage is left, everything else has long since dried out and has been emptied. I asked what time they closed and they said 10 o'clock. I asked if any new soup coming out, or if they had any in the back. Of course the answer was no. I had to order a burger instead, even though I wanted a salad. What kind of national chain can accept this kind of quality. You have lost a customer at this location for good... read more

Your Name Here O. 

on Yelp

15 years ago

Horrible.... I went there and heard the manager yelling and freaking out like she thought the world was going to end.... the waitstaff was very nice and seemed to care about my family and our needs. Then after talking to a different manager about a spoon I had gotten that had a large chip out of it (so I could get another) after I said it was probably from the shake machine he agreed and then when I walked away he started laughing and said "wow there are actually a few costumers smarter than us"!! I say wow great manager sk... read more

Robin S. 

on Yelp

16 years ago

We know the economy is bad, okay ? But turn up the damned heat, turn on the hot water in the bathroom and tell the waitresses to lighten up a bit. We froze, the waitress was pretty cold too and the food was half the portions we remembered having last time we were in Michigan. You could always count on Big Boy for uniformly good food but I can't vouch for the Gaylord Big Boy.