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Big Boy

3.7

About this business

Location details

1359 W Main St, Gaylord, MI, 49735, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.72,037 reviews
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Nadine S.'s profile image
Nadine S. 
rating
9 years ago

Food was horrible even after the big remodel. Went in for breakfast. Biscuit was microwaved so hard I could hardly cut it with a knife. The gravy had no sausage in it. The scrambled eggs had so much coarse ground pepper , my mouth burned. When I commented to the waitress , she argued with me . Will not go back . The 1 star rating is for the water. 

Leah M.'s profile image
Leah M. 
rating
9 years ago

I was not pleased with my visit to this Big Boy and will not be back. I ordered fruit as a side with my meal instead of potatoes. When she brought me the fruit it was awful! It was almost like they cut up plastic fruit and brought it to me. No taste and hard as a rock. When I complained the waitress said "I know, they told me to serve it to you anyways". She did manage to give me a small discount for the bad fruit, but never checked on us once during our meal or asked if we wanted anything else. The womens bathroom was also... read more

Glen W.'s profile image
Glen W. 
rating
9 years ago

Waitress, Donna, had snapped at us because we didn't place our order fast enough for her. I dont care if you're having a bad day. I'm not paying for attitude. Food is just mediocre unless you go for breakfast. Ill never go back. 

Lemae H.'s profile image
Lemae H. 
rating
10 years ago

Really!! You lose our order but not the people right after us!? We heard them place their order. 

Erin S.'s profile image
Erin S. 
rating
10 years ago

I met my parents at this Bog Boy a week or so ago. Typically, I am a fan of Big Boy. I was very disappointed in this trip. When we arrived, we were told there would be about a 10 minute wait because tables weren't clean. We were a bit surprised it would take that long, as no one was waiting in front of us. I took that time to go to the bathroom. The toilet was broke and there were some crazy mechanical sounds coming from the men's bathroom. As I walked through the restaurant, I saw about half the restaurant was full but on... read more

Gabe B.'s profile image
Gabe B. 
rating
10 years ago

Service was fast! But the salad bar was horrible. The salad was brown, fries were extremely over cooked, burgers weren't awful but definitely not what they should be. The salad bar was $10!! $10 for salad bar is absolutely ridiculous!! The cleanliness here isn't very good! It seems quite dirty to be honest. If you get options to go to other restaurants don't go here! This place is obviously having problems financially!! 

Kevin A.'s profile image
Kevin A. 
rating
10 years ago

It's 8 o'clock at night and I have a party of 14. Looking for a great salad from the salad bar with soup. Only the cabbage is left, everything else has long since dried out and has been emptied. I asked what time they closed and they said 10 o'clock. I asked if any new soup coming out, or if they had any in the back. Of course the answer was no. I had to order a burger instead, even though I wanted a salad. What kind of national chain can accept this kind of quality. You have lost a customer at this location for good... read more

Doug B.'s profile image
Doug B. 
rating
14 years ago

We often stop at this Big Boy on our way to Boyne and on july, 25th 2011 we had a awful lunch. Waited over a half a hour and when our food showed up she(theresa) asked if everything looked okay and it all looked good except my sons endless pasta lunch was not ready. Whoops that will be right out she told us.Cook forgot it, with that deer in the headlight look.So the other 4 of us finished our lunch before it showed up because she forgot the damn order and taking a order on memory should be banned. Cashier asked us how everyt... read more

Your Name Here O.'s profile image
Your Name Here O. 
rating
15 years ago

Horrible.... I went there and heard the manager yelling and freaking out like she thought the world was going to end.... the waitstaff was very nice and seemed to care about my family and our needs. Then after talking to a different manager about a spoon I had gotten that had a large chip out of it (so I could get another) after I said it was probably from the shake machine he agreed and then when I walked away he started laughing and said "wow there are actually a few costumers smarter than us"!! I say wow great manager sk... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 2,037 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 8:00 p.m.