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Big Boy
- Restaurants
- Gaylord, MI
About this business
Location details
1359 West Main Street, Gaylord, MI, 49735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 07:00 a.m. to 8:00 p.m. | |
| Sun | 07:00 a.m. to 8:00 p.m. |
We are seniors and all previous meals were good, but on Tuesday, June 27, 2017, we had to wait about 45 minutes for our order. The Big Boy Sandwiches had hard over fried burgers, next to being burnt. The onion rings were also over fried as hard to even bite into. My husband has dentures and said he was having trouble trying to bite into the Big Boy sandwich alone even trying to chew them. I had a bowl of ham and broccoli soup which was extremely thick, and did have a few hard string stems that I had to discard. The waitr... read more
French fries were cold, took forever for our salads to come out and mine only had bacon but everything else didnt even have to be cooked. Waitress was very nice and apologetic but still, bad food.
I have been going to this restaurant since I moved to this town 36 yrs ago. I have been through its up and down management styles. HOWEVER, today is the last straw! Since they rebuilt the restaurant, the y have finally hit bottom! Although the servers are great, the cooks and management SUCK! The buffet and salad bar are a mess as well as always having empty items! The management takes a deft ear to any complaints as if they could care less! An example, I had an omelette this morning that was so raw that when I cut in... read more
Worst service in Gaylord besides McDonalds. Great food if you lots of time and patients to wait for it. I suggest Bob Evens instead. Much better service and the food is great.
Food was horrible even after the big remodel. Went in for breakfast. Biscuit was microwaved so hard I could hardly cut it with a knife. The gravy had no sausage in it. The scrambled eggs had so much coarse ground pepper , my mouth burned. When I commented to the waitress , she argued with me . Will not go back . The 1 star rating is for the water.
I was not pleased with my visit to this Big Boy and will not be back. I ordered fruit as a side with my meal instead of potatoes. When she brought me the fruit it was awful! It was almost like they cut up plastic fruit and brought it to me. No taste and hard as a rock. When I complained the waitress said "I know, they told me to serve it to you anyways". She did manage to give me a small discount for the bad fruit, but never checked on us once during our meal or asked if we wanted anything else. The womens bathroom was also... read more
Waitress, Donna, had snapped at us because we didn't place our order fast enough for her. I dont care if you're having a bad day. I'm not paying for attitude. Food is just mediocre unless you go for breakfast. Ill never go back.
Really!! You lose our order but not the people right after us!? We heard them place their order.
I met my parents at this Bog Boy a week or so ago. Typically, I am a fan of Big Boy. I was very disappointed in this trip. When we arrived, we were told there would be about a 10 minute wait because tables weren't clean. We were a bit surprised it would take that long, as no one was waiting in front of us. I took that time to go to the bathroom. The toilet was broke and there were some crazy mechanical sounds coming from the men's bathroom. As I walked through the restaurant, I saw about half the restaurant was full but on... read more
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 3.7 star rating with 1,966 reviews.
When is Big Boy open?
Big Boy is open now. It will close at 8:00 p.m.