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Big Boy

3.7

About this business

Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more

Location details

1359 W Main St, Gaylord, MI, 49735, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.72,002 reviews
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Sam P.'s profile image
Sam P. 
rating
2 years ago

Terrible. Felt sorry for server. Pretty sure sorry for the wait was the greeting. Food was over priced and small. Taste wasn't there either. Floor was dirty and sticky. Person who went to clean our table grabbed a nasty rag from the podium dropped it in the floor. Wiped our table And said there it's clean! Thank god I had wipes in my purse. My first instinct was to leave. I should have gone with my gut and left. Never again. 

Ian M.'s profile image
Ian M. 
rating
3 years ago

It looks normal on the outside but it's gross once you walk in the door. It smells like a nasty daycare. The carpet has food ground into it. The only think that was edible was the slaw and mashed potatoes. You could squeeze the grease out of the fish. The fries were cold, I could go on. Just gross. The server was very nice. 

Mray 7.'s profile image
Mray 7. 
rating
3 years ago

Hair in my food, took forever to bring food out and it wasn't even hot this place is a shit hole 

Logan T.'s profile image
Logan T. 
rating
3 years ago

Got food here. First of all it took almost an hour to get our food service was horrible. Finally, when I got my food it not only looked awful and tasted awful I went home later and got food poisoning. What a joke of a restaurant. 

Mike F.'s profile image
Mike F. 
rating
3 years ago

Not sure what is going on at this location. Big Boys are usually pretty reliable places to stop for a decent meal. This one must not have gotten the memo. We were seated quickly and our drinks delivered, and after that things went downhill. Our original server comes over and says, "They are kicking me out of here, so someone else will be taking care of you." The server that took over took out food order, and then would completely forget about us. When our food came, one of our entrees was missing. She forgot to put it in. Sh... read more

Ken C.'s profile image
Ken C. 
rating
3 years ago

this is for madison hts location on john r. 1st time 20 min wait no service , 2nd time 10 min wait no service . the servers like to gab , its gab fest 2021. talk talk talk . they do not like carry out orders . this is not a big boy it is a very little boy . time to avoid this little boy at all cost . go to bob evans for your carry out needs they will take care of you fast . ken c. 

Sue C.'s profile image
Sue C. 
rating
3 years ago

Inattention from kitchen to service is astounding! Told manager of two incorrect orders and was told others just didn't do their jobs - not hers... 

Anthony D.'s profile image
Anthony D. 
rating
4 years ago

Horrible waitstaff, 15 minutes for an ice tea, 45 minutes for an omelette. watched two tables arrive, eat, finish and leave before we were served. Waitress Never Stopped By After Delivering Drinks, Watched Her Never Make An Effort... Horrible "Management" if its possible to even call it management - no clue! 

Me S.'s profile image
Me S. 
rating
4 years ago

Stopped in at the Gaylord location... Husband has a medical rx from Licensed Doctor as to why he can't wear a mask and i can receive a felony for wearing a mask... The employees all stated and pointed and said, "You need a mask" he held one up to his face while I reluctantly put one on against my better judgement... Please keep in mind my husband lost his 13 year old son in a farming accident many year ago.. his sons favorite restaurant was Big Boy's... which is the ONLY reason we stopped!!! They seated us at a table... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 2,002 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open tomorrow at 7:00 a.m.