Big Boy's cover image
Claimed

This profile has been claimed by the business owner or representative.

Big Boy

3.7

About this business

Location details

1359 W Main St, Gaylord, MI, 49735, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.72,037 reviews
Select a rating
Anthony D.'s profile image
Anthony D. 
rating
4 years ago

Horrible waitstaff, 15 minutes for an ice tea, 45 minutes for an omelette. watched two tables arrive, eat, finish and leave before we were served. Waitress Never Stopped By After Delivering Drinks, Watched Her Never Make An Effort... Horrible "Management" if its possible to even call it management - no clue! 

Ellie N.'s profile image
Ellie N. 
rating
4 years ago

Just ordered 2 slim Jim's at Big Boy on 23 mile, New Baltimore....they gave us 2 big boys. I hate hamburger and it was a 18 mile round trip drive. When I called them, the manager said...BRING THEM BACK...isn't that ILLEGAL...if they didn't believe it, all they had to do was have us text them a photo of their 2 bigboys in their styrofoam containers instead of 2 wrapped slim Jim's that we were supposed to receive. Maybe could have mailed us a coupon for another day, who feels like making another 18 Mile round trip again toni... read more

Me S.'s profile image
Me S. 
rating
5 years ago

Stopped in at the Gaylord location... Husband has a medical rx from Licensed Doctor as to why he can't wear a mask and i can receive a felony for wearing a mask... The employees all stated and pointed and said, "You need a mask" he held one up to his face while I reluctantly put one on against my better judgement... Please keep in mind my husband lost his 13 year old son in a farming accident many year ago.. his sons favorite restaurant was Big Boy's... which is the ONLY reason we stopped!!! They seated us at a table... read more

Kaetlyn B.'s profile image
Kaetlyn B. 
rating
5 years ago

Husband and I stopped to have breakfast on our way through and were refused service due to my husband not being able to wear a mask even it it was due to MEDICAL reasons. Very rude and unwilling to stop to listen. We were told it was their policy and to leave. 

Ben E.'s profile image
Ben E. 
rating
5 years ago

Basically food is ok, but service will be horrible if you don't get kristies section, if she isn't working just leave 

Jay S.'s profile image
Jay S. 
rating
6 years ago

Updated review below on original review: I've been here each of the last two summers for lunch. Each time service was just okay and the food was about the same. We decided to give it another try the following summer to see if it had improved at all, but it hadn't. I've been to worse, but I've definitely been to better. Updated on July 17, 2020: Came here again on our annual trip to Gaylord. Service was worse than our previous trips here. Food took between 30-35 minutes to come out with 7 total tables in the restaurant. We o... read more

Teresa C.'s profile image
Teresa C. 
rating
7 years ago

Haven't been I'm big boys for along time ago. However this was the worse experience ever. Waitress who's name was Ozzie was slow as heck left are food in window forever. It was cold when it finally made it to table and she acted like it was a big inconvenience to bring are food. Then the other girl throw the pen across to my daughter who was right there so she could sign her receipt. Trouble experience. I advise not to eat there. Yuck would give it no stars if I could. Nasty 

Jolie Shirleen R.'s profile image
Jolie Shirleen R. 
rating
7 years ago

Stopped at 2:00 on a Saturday Afternoon looking for a salad bar. They still had a pathetic display of breakfast items still set up. The French toast was so dried up that, even soaked in syrup, couldn't be cut. The eggs were so dried out I had to wash them down and quit after a couple of forkfuls. The fruit was edible, although most was overripe and mushy or underripe and tasteless. The waitress never asked about drink refills or how our meals were. Basically, I was charged nearly $20 for a bowl of marginally edible fru... read more

William H S.'s profile image
William H S. 
rating
7 years ago

I haven't been to a Big Boy for more than 35 years. Too bad, it wasn't what I remembered. I received probably one of the worst hamburgers ever served in a restaurant. No thanks....and the "cool" fries didn't help the plate. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 2,037 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 8:00 p.m.