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Big Boy

3.7

About this business

Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more

Location details

1359 W Main St, Gaylord, MI, 49735, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.72,002 reviews
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Kaetlyn B.'s profile image
Kaetlyn B. 
rating
4 years ago

Husband and I stopped to have breakfast on our way through and were refused service due to my husband not being able to wear a mask even it it was due to MEDICAL reasons. Very rude and unwilling to stop to listen. We were told it was their policy and to leave. 

Ben E.'s profile image
Ben E. 
rating
5 years ago

Basically food is ok, but service will be horrible if you don't get kristies section, if she isn't working just leave 

Jay S.'s profile image
Jay S. 
rating
6 years ago

Updated review below on original review: I've been here each of the last two summers for lunch. Each time service was just okay and the food was about the same. We decided to give it another try the following summer to see if it had improved at all, but it hadn't. I've been to worse, but I've definitely been to better. Updated on July 17, 2020: Came here again on our annual trip to Gaylord. Service was worse than our previous trips here. Food took between 30-35 minutes to come out with 7 total tables in the restaurant. We o... read more

Teresa C.'s profile image
Teresa C. 
rating
7 years ago

Haven't been I'm big boys for along time ago. However this was the worse experience ever. Waitress who's name was Ozzie was slow as heck left are food in window forever. It was cold when it finally made it to table and she acted like it was a big inconvenience to bring are food. Then the other girl throw the pen across to my daughter who was right there so she could sign her receipt. Trouble experience. I advise not to eat there. Yuck would give it no stars if I could. Nasty 

Jolie Shirleen R.'s profile image
Jolie Shirleen R. 
rating
7 years ago

Stopped at 2:00 on a Saturday Afternoon looking for a salad bar. They still had a pathetic display of breakfast items still set up. The French toast was so dried up that, even soaked in syrup, couldn't be cut. The eggs were so dried out I had to wash them down and quit after a couple of forkfuls. The fruit was edible, although most was overripe and mushy or underripe and tasteless. The waitress never asked about drink refills or how our meals were. Basically, I was charged nearly $20 for a bowl of marginally edible fru... read more

William H S.'s profile image
William H S. 
rating
7 years ago

I haven't been to a Big Boy for more than 35 years. Too bad, it wasn't what I remembered. I received probably one of the worst hamburgers ever served in a restaurant. No thanks....and the "cool" fries didn't help the plate. 

Dane L.'s profile image
Dane L. 
rating
7 years ago

Went in to the bathroom to find a busboy using the toilet, only to leave without washing his hands. He then handled a lot of silverware. Rather disgusting. The wait time for food was also very extensive even though there were very few patrons. Will not return Upon eventual arrival the food was cold. 

Valerie G.'s profile image
Valerie G. 
rating
7 years ago

My husband and I ate dinner at the Gaylord Big Boy last night. I had my small service dog Lacey with me. Only our waitress knew she was with me. Our waitress was fantastic and the food was very good. As we were leaving people in the resteraunt were eating their meals and paying no attention to me or my service animal until a male waiter loudly started making comments over and over he couldn't believe those people brought a dog into the resteraunt. Then everyone in the resteraunt was paying attention. This was uncalled for... read more

Tayler M.'s profile image
Tayler M. 
rating
7 years ago

If you could post 0 stars I would have. We got our app and never was checked on. Boyfriend had one Pepsi but never got a refill. Ordered our meal and he got the wrong one. I finished my meal (which wasn't good at all but I was hungry) when we finally got the host to get our server to fix it we just asked for it to be taken off our bill after she argued with us. Not one apology manager wouldn't even look at us. The waitress we had just treated us like we were dumb. Very rude. Don't even bother going here bob evens is right do... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 2,002 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open tomorrow at 7:00 a.m.