Big City Wings

Justin C. 

on Yelp

3 months ago

The service was slow on a Wednesday. It was very slow, not many people inside. It took over 15 minutes to be treated by the waiter with "what can I get you" without receiving menus. I felt that I was at a drive thru over a sit down restaurant. Additionally the waiter was uneducated on the menu and advised us $5 whiskeys were all day. We closed out our tab of sodas without ordering food and went elsewhere. 

Ana Luisa P. 

on Yelp

4 months ago

The service was okay, but the food was honestly terrible. This was my first time eating here, and definitely the last. The wings were so overcooked I couldn't even pull the meat off the bone -- they were hard like rocks and served cold. The sauce, which is supposed to be a mix of butter and mild seasoning, was also cold and separated -- the butter wasn't even mixed in because of how cold it was. Normally, wings come out steaming hot, but these looked like they'd been sitting out for a while -- the butter was starting to cong... read more

Scott B. 

on Yelp

5 months ago

We were two of four people in the restaurant for a quick lunch at 2pm on a Monday. The music was so loud we couldn't hear our waiter discuss the menu with us. We kindly requested the manager turn it down a bit. He said that he would "get chewed out by corporate" if he turned the music down. It was difficult to even have a conversation. We find it difficult when restaurant staff give us dubious reasoning for accommodating guests, our guess is there is now standardized volume across Big City Wings franchises and certainly no... read more

Brittney W. 

on Yelp

6 months ago

I love Big City Wings, but this location does not do it for me. I have only visited this location on a Tuesday for the buy one, get one wing special. The two times I've visited this location, they had only one table of people eating around the time 1or 2pm. The lighting is warm with natural light at the front. The staff are cordial, but not overly friendly. The first visit in March our waiter got sarcastic with me when I asked him a question pertaining to the condiments. I took it as maybe he was having a bad day. The food... read more

Dale M. 

on Yelp

7 months ago

No wonder this place was dead on a Saturday evening. Ordered special didn't get extra sauce ordered, celery+carrots, or chili cheese for fries. When I had to drive back to get my sauce, the manager acted like she was doing me a favor by giving me what I paid extra for. I tipped 20% on to go order and when I requested to have it removed for obvious reasons she said they couldn't do it because they "have a new system" and I'd have to dispute it with my credit card company. I never leave reviews like this but couldn't let this ... read more

Armani M. 

on Yelp

7 months ago

When we walked into the restaurant it smelt like sewer and sour. The service was terrible. They took forever to get us our checks, refill our drinks, and even get our order. Then, we found a hair INSIDE of our fry. When we confronted the manager, he blamed it on us instead of owning up to it. He was disrespectful. Overall, a terrible experience would not recommend. Also, the managers and servers decided to have a meeting in front of everybody instead of filling our drinks or giving us our checks. 

Gunner W. 

on Yelp

10 months ago

Wings were decent at best, fries were crispy, ranch tasted artificial. But my gosh they charge an arm and a leg! The 2 sides of ranch, one order of fries, and 2 drinks were $16 alone. And the wings were BOGO and still a dollar each. Quality not worth the price. Service was good though. 

Jessica M. 

on Yelp

11 months ago

I ordered a Moscow mule with Tito's and they charged me $27 for each drink. When I asked the manager about it she said they charge for 2 drinks if we ask for special alcohol. Avoid this place. The food isn't great anyways. 

Nathaniel S. 

on Yelp

a year ago

we spent 40$ on an appetizer and 2 drinks... the food was bathing to brag about the bacon wrapped chicken was extremely over cooked. the service was unprofessional. i wouldn't recommend there to eat, the beer was decently priced i guess but still would never eat here again. 1 star.