Big City Wings

Naomi P. 

on Yelp

3 months ago

The general manager at this location by the name of Matthew is not pleasant and I'm honestly shocked that this establishment has the is person as their "general manager". He was highly unprofessional and did not offer any type of solution or resolution to my issue. I order some wings for myself and my family and the bill was close to $60. I ordered a pick up order and got home just to discover they gave us regular garlic Parmesan versus spicy garlic Parmesan. I called the establishment to explain what the issue was. The ov... read more

Curt W. 

on Yelp

5 months ago

Went to lunch today. Ordered bone-in wings. Asked about any dry rubs they might have and was told about three, though they were not noted on the menu. I ordered the Crawdaddy "dry rub" as directed, plus I asked for all drums. What I received was wings soaked in a wet Cajun flavored sauce, not a dry rub. I also received both drums and flats. And the wings were swimming in grease. I asked for napkins and was given the little bar napkins....With wings. The plus? The beer was cold and the young lady waiting on us was courteou... read more

Akira J. 

on Yelp

7 months ago

I'll start with the positive..the beer was the only positive thing about this visit. We got mango habanero wings and spicy tajin, along with sweet potato waffle fries and cheese blocks. The wings were definitely mid, not very juicy but more on the dry side. The mango habanero sauce was good but the tajin was very salty. The fries were pretty soggy. And the fail of the evening was the so called "cheese blocks" as you can see they are just cheese sticks, the breading was pretty thick and tough. The 10 wings/fries were $20.75 a... read more

Justin C. 

on Yelp

8 months ago

The service was slow on a Wednesday. It was very slow, not many people inside. It took over 15 minutes to be treated by the waiter with "what can I get you" without receiving menus. I felt that I was at a drive thru over a sit down restaurant. Additionally the waiter was uneducated on the menu and advised us $5 whiskeys were all day. We closed out our tab of sodas without ordering food and went elsewhere. 

Ana Luisa P. 

on Yelp

9 months ago

The service was okay, but the food was honestly terrible. This was my first time eating here, and definitely the last. The wings were so overcooked I couldn't even pull the meat off the bone -- they were hard like rocks and served cold. The sauce, which is supposed to be a mix of butter and mild seasoning, was also cold and separated -- the butter wasn't even mixed in because of how cold it was. Normally, wings come out steaming hot, but these looked like they'd been sitting out for a while -- the butter was starting to cong... read more

Scott B. 

on Yelp

10 months ago

We were two of four people in the restaurant for a quick lunch at 2pm on a Monday. The music was so loud we couldn't hear our waiter discuss the menu with us. We kindly requested the manager turn it down a bit. He said that he would "get chewed out by corporate" if he turned the music down. It was difficult to even have a conversation. We find it difficult when restaurant staff give us dubious reasoning for accommodating guests, our guess is there is now standardized volume across Big City Wings franchises and certainly no... read more

Brittney W. 

on Yelp

11 months ago

I love Big City Wings, but this location does not do it for me. I have only visited this location on a Tuesday for the buy one, get one wing special. The two times I've visited this location, they had only one table of people eating around the time 1or 2pm. The lighting is warm with natural light at the front. The staff are cordial, but not overly friendly. The first visit in March our waiter got sarcastic with me when I asked him a question pertaining to the condiments. I took it as maybe he was having a bad day. The food... read more

Dale M. 

on Yelp

a year ago

No wonder this place was dead on a Saturday evening. Ordered special didn't get extra sauce ordered, celery+carrots, or chili cheese for fries. When I had to drive back to get my sauce, the manager acted like she was doing me a favor by giving me what I paid extra for. I tipped 20% on to go order and when I requested to have it removed for obvious reasons she said they couldn't do it because they "have a new system" and I'd have to dispute it with my credit card company. I never leave reviews like this but couldn't let this ... read more

Armani M. 

on Yelp

a year ago

When we walked into the restaurant it smelt like sewer and sour. The service was terrible. They took forever to get us our checks, refill our drinks, and even get our order. Then, we found a hair INSIDE of our fry. When we confronted the manager, he blamed it on us instead of owning up to it. He was disrespectful. Overall, a terrible experience would not recommend. Also, the managers and servers decided to have a meeting in front of everybody instead of filling our drinks or giving us our checks.