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Big City Wings
- Chicken Wings
- Spring, TX
About this business
Location details
3555 Rayford Rd., Spring, TX, 77386, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
PSA-I do not recommend this establishment. Service was slow, there were only 2 servers for the whole Resturant. Our orders were completely mixed up and the chicken tenders had a hair cooked in the batter. Stay away, not worth the money! The owner should probably be checking on all these reviews, they may not be in business much longer.
I do not understand how this place is run! Every experience we have here takes at least 2 hours. And what's more frustrating is that it's usually slow when we go. We've gone and left because our drinks never came after 30 minutes of waiting. And saw another family do the exact same this last visit. Every order placed is wrong or cold. But we keep trying because it's close to home and the wing flavor is good- when its correct. Overall not worth the wait time, frustration and lack of customer service. Do not recommend.
Ordered mild Buffalo sauce wings to go. They put the sauce at the bottom of the to go box and then put bare wings on top. Hello chef, er, cook person, you're supposed to cover the wings with the sauce and then put them in the fryer!! If I wanted plain wings I would have ordered them that way!! Giving you one star because there is no minus here!!!
I have tried to give this place a chance multiple times but the service is absolutely horrible during lunch and the food is either hit or miss. Today I thought I would try once again and arrived about 2:50 on lunch break while doing my UPS route. There was only one other table with customers so I was hoping maybe service would be ok. I ordered my drink and lunch special immediately because I knew it had to be in b4 3 pm. The waitress took over 10 min to bring me a drink and then tells me I can't have the special becau... read more
Door dashed dinner. Smallest chicken wings I've ever had and completely over cooked. My daughter's Tacho's came with an added long black hair in them. We've dined the in the past and the service is less than desirable. Don't waste your time.
They don't seem to want to assist their customers with taking orders, asking if they need help or saying one moment please. Very sad
I ordered to go. I waited more than 30 minutes before I asked about my order. The manager came to me and said they never put it in. Offered me a free "soda" and that's it. Spent almost an hour waiting for microwaved wings lol
Business response:
Hi Taylor, we are sorry to hear that and we'd like to hear a little more about your visit. We pride ourselves on our quality wings and service so we always need to know when things don't go quite right. If you have a moment, would you please email wynne@bigcitywings.com to let us know the date & time you were there as well as any additional details that you think we should know? This will help us get to the bottom of what went wrong. We sincerely apologize and hope to hear from you soon.
SAVE YOUR TIME and do not come here.. the service is awful. They're understaffed and absolutely terrible. The manager is shitty too and doesn't give a shit. Just don't come
Hi, 8-17-21 visited at 4:11pm check #137884/1 Tab 1374 Server 339. I am new to area tried your location here 3rd visit. 1st was ok so I came back the last 2 visits the food has been horrible. Let me explain, 8/10 check#137084 wing were OVERLY DONE, I mean way overcooked, dry the sauces ordered on wings were not correct ordered extra hot and sauce was mild at best. Frank's Red Hot original out of the bottle was better, I called next day spoke to William he provided a redo/new order. Came in a few days later to get that i... read more
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 3.6 star rating with 1,004 reviews.
When is Big City Wings open?
Big City Wings is closed now. It will open at 11:00 a.m.