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Big City Wings
- Chicken Wings
- Kingwood, TX
About this business
Location details
1522 Kingwood Dr, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Crawfish was a little on the small size but the flavor was the bomb. Hailey hooked it up with the wings and was very attentive. Definitely will be back.
Food was really good and came out extremely fast. Had a issue with the staff not knowing the menu but they did just open so...
It's Super Bowl Sunday and this is a brand new place. Considering the crowd, new employees, and really GROUCHY CUSTOMERS, I got my "to go" order and it was exactly what I'd ordered online. . Yes, I had to wait in the pick up line for a bit, but that's what I expected. I hope this place makes it! We could use a wing place around here. My dinner was great!
We tried this new location tonight, food was excellent. Yummy potato skins, great boneless wings and a good burger. TVs viewable from every table. Beer on tap was super cold ... staff is still learning, but very attentive. Please be patient while they learn the menu. Please give them a try, check out the daily specials and help break the curse on this location!
Slow service, all fried food taste bitter as in old oil that needs to be changed out. I guess as long as you are not ordering fried food you should be good.
Business response:
Hi Shelly, We’re sorry to hear about your experience. We understand how disappointing slow service and food quality concerns can be. Your feedback regarding the fried food and oil quality will be shared with our kitchen and management team so it can be addressed. We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide you with a much better experience in the future. -Big City Wings
Food was good! 7.5/10. Probably wouldn't get the mozzarella cheese sticks again. Craw daddy wings for the win. Service was not all that great. Table was dirty. And sticky. I have worked in the food industry, so I understand when it's busy it can get overwhelming. Waitress taking care of us was yelling the whole time. And was sick. She kept rubbing her face as we were getting our food handed and she coughed on her hand as we were paying. I'm pretty sure she got me sick. Will probably just order to go and save myself the hea... read more
Business response:
Thank you for sharing your feedback. We’re glad you enjoyed the food, especially the Craw Daddy wings. We sincerely apologize for the service issues you experienced. Cleanliness, professionalism, and proper hygiene are extremely important to us, and what you described does not meet our standards. Your comments have been shared with our management team so they can be addressed. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a better experience in the future. -Big City ... read more
The food was fine, but when they charged me, she charged me extra. The young lady that was helping us. I told her to take it away. She said she couldn't, and then she gives me a receipt where it looks like.they did. IT was not fine. I GOT CHARGE with out me signing. In the morning. I wake up to my account being charged full amount $211 when it was 151. Be careful they might be It's seeing if you don't catch it.
Terrible experience, this place has gone down hill. I see I left a positive review 6 years when they first opened, sad to see what it's become. The vibe wasn't good, hostess didn't want to be there it seemed, and no one acknowledged us after being seated for at least 10 minutes. Got up and left and went to their competitor, glad we did had a great experience.
Worst experience ever! Waited 30 mins to get appetizers(ordered onion rings and fried pickles). Fried pickles didn't show up till an hour later. Actual food order never came. After an hour and 15 mins and watching parties that came in after get their food and leave. Our server tells us they don't know what happens to order and couldn't tell us when they could have our order out as there was orders a head of ours. Mind you orders from parties that arrived after us. Manager did want to address and went out their way to avoid ... read more
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 4.1 star rating with 1,213 reviews.
When is Big City Wings open?
Big City Wings is closed now. It will open at 11:00 a.m.