BirdEye
BIRDEYE FOR BUSINESSES
This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye
- 1773 Reviews5.0Google
- 853 Reviews4.8G2 Crowd
- 714 Reviews5.0BirdEye
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5 results available.
Recommended
Justin H. on G2 Crowd
3 years ago
09/19/2017, 10:11 AM
"Onboarding "
What do you like best?
The agent and sales person I worked with were very helpful and attentive to ensure my experience was good. I have not used the service at this point but the experience up until now has been great.
What do you dislike?
The length of contract is not happiness for me.
What problems are you solving with the product? What benefits have you realized?
We need to strengthen our position online and increase number of reviews.
Richard H. on G2 Crowd
3 years ago
09/19/2017, 05:16 AM
"Great experience"
What do you like best?
Very innovative and down to earth team.
What do you dislike?
No downsides to birdeye as of yet! I've even recommended to my friends.
Recommendations to others considering the product:
Just sign up and thank me later.
What problems are you solving with the product? What benefits have you realized?
Benifits include excellent reviews from real people.
Nicole C. on G2 Crowd
3 years ago
09/19/2017, 01:06 AM
"Great experience managing my reviews."
What do you like best?
What I like best about BirdEye is that I can filter reviews and address concerns for customers who have an issue with out service.
What do you dislike?
At the moment Birdeye is not linked to AllData online so we have to send the reviews manually.
What problems are you solving with the product? What benefits have you realized?
We have been able to resolve issues with customers that were not satisfied with our service and we were able to reach out to them and address their concerns. This gives our business a better reputation and shows that we are willing to help and take action on customer concerns.
Anonymous on G2 Crowd
3 years ago
09/17/2017, 09:41 AM
"Great customer service experience and answered all my questions patiently and thoroughly!"
What do you like best?
Great customer service experience and answered all my questions patiently and thoroughly!
What do you dislike?
I enjoy this product very much and look forward to learning more about it.
Recommendations to others considering the product:
none
What problems are you solving with the product? What benefits have you realized?
I was wondering if each of my business locations would need an account or could they be covered under one profile
Dr Kim L. on G2 Crowd
3 years ago
09/14/2017, 04:20 AM
"Bird Eye review"
What do you like best?
It's east to set up and understand. The customer service i amazaing. I am also excite to see how Bird Eye can improve my SEO presences.
What do you dislike?
would love for Birdeye to add appointment confirmations for "one stop shopping"
Recommendations to others considering the product:
Ye
What problems are you solving with the product? What benefits have you realized?
excellent reviews that I own and better SEO presence
Pat N. on G2 Crowd
3 years ago
09/13/2017, 16:07 PM
"Great!"
What do you like best?
Pleased with the ease of use of the program, ability to send customer surveys and share them in multiple platforms!
Their team has been very helpful when we have questions.
What do you dislike?
Nothing so far. They have been very easy to work with.
What problems are you solving with the product? What benefits have you realized?
The makes receiving customer feedback much easier so that we can address any concerns right away.
Brittney I. on G2 Crowd
3 years ago
09/13/2017, 15:09 PM
"Birdeye has helped our company, tremendously!"
What do you like best?
The best part is how simple Birdeye is to use on a daily basis.
What do you dislike?
It could be a little bit easier with creating the templates.
What problems are you solving with the product? What benefits have you realized?
Have received many more reviews with the process that Birdeye offers.
Oscar M. on G2 Crowd
3 years ago
09/13/2017, 15:05 PM
"Great Customer Service"
What do you like best?
Easy to contact customer-service, and helpful agents. Easy to use interface for our customers leaving reviews.
What do you dislike?
Set up was easy, but got multiple calls from multiple agents trying to help set up. No one knew about the other calling.
What problems are you solving with the product? What benefits have you realized?
Raising our reviews fast.
Eric V. on G2 Crowd
3 years ago
09/13/2017, 14:20 PM
"Excellent results and a real time saver"
What do you like best?
Birdeye saves us a ton of time. I like the ease of uploading new contacts and starting a new campaign. Birdeye handles the rest. The alerts are nice too. But the best part is not having to worry about if a customer is going to leave a bad review. The reviews are pre-screened and bad reviews are filtered away from your social media sites but still visible to you in the back end. Great product and highly recommended to any business who wants a great online reputation.
What do you dislike?
There isn't much to dislike, but if I have to be picky I find the dashboard interface to be a little outdated looking.
Recommendations to others considering the product:
Online reviews are huge in today's marketing and advertising environment. We have gained many new customers because they have read positive reviews online while searching for their mortgage needs. The positive reviews give your business real credibility to potential customers when they can see their peers saying such wonderful things about your service or product. I highly recommend giving Birdeye a try to start building your online reputation quickly and easily.
What problems are you solving with the product? What benefits have you realized?
We used to spend a lot of time calling clients and asking for reviews. Most would agree to leave a review but very few actually followed through. Birdeye makes it easy for us to ask with their automation, and makes it easy for the client to select a platform and immediately leave a quick review.