BirdEye | Reputation Management at 2479 E Bayshore Rd - Palo Alto CA - Reviews - Photos - Phone Number
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BirdEye

4.9
775 reviews
(Reputation Management)
 2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303US

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(800) 561-3357

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5on G2 Crowd, Dec 30, 2016
Birdeye is a great product.
What do you like best?
Birdeye has helped us in increasing our number of reviews as well as managing our online reviews and reputation.
What do you dislik
e?
Occasionally it disconnects from our ERP system.
What business problems are you solving? What benefits have you realized?
We were aiming to increase and manage our online reviews and overall customer service.
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5on Google, Dec 28, 2016
Michael walked me through the setup and use of the Birdeye software. After I complete a couple more steps we will be able to get valuable feedback from our customers. more »
5on Google, Dec 27, 2016
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5on Google, Dec 25, 2016
Works well and easily. Increased my positive reviews. Great Support more »
5on Google, Dec 23, 2016
The BEST more »
5on BirdEye, Dec 21, 2016
Micheal was very helpful and entertaining thru the whole training process. He has been there to answer all of my additional questions without complaint. I would recommend this company to anyone looking to get reviews. more »
5on BirdEye, Dec 21, 2016
Great service and on time. more »
5on Google, Dec 21, 2016
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5on Google, Dec 20, 2016
Excellent training with Michael! more »
5on BirdEye, Dec 19, 2016
Michael is excellent communicator. more »
5on BirdEye, Dec 19, 2016
Mr. Couts always does a amazing his customer service is always outstanding.! more »
5on BirdEye, Dec 19, 2016
Excellent explanations and customized service! more »
5on Google, Dec 18, 2016
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5on Google, Dec 17, 2016
Makes a huge difference- well done more »
5on Facebook, Dec 16, 2016
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5on Facebook, Dec 16, 2016
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on BirdEye, Dec 14, 2016
BirdEye Sales rep Sarah Bennett continually sends our private club unsolicited emails trying to promote her BirdEye services to our non-profit members-only yacht club. I have asked her on multiple occasions to stop, but the emails keep coming. This company is sending unwanted SPAM and I truly believe that their marketing tactics are unacceptable for a reputable company. Do no believe the reviews you see here as they are also most likely a SCAM. more »
5on Google, Dec 13, 2016
Great customer service and support! more »
5on Google, Dec 13, 2016
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5on Google, Dec 07, 2016
I have been getting a constant stream of reviews that are being posted since I have joined BirdEye. Before I joined them I would get reviews but they were not posted on the internet. We were the only ones seeing them. more »
5on BirdEye, Dec 07, 2016
I am rating Ms. Rosalind Wainer 5 stars. (I'd rate her 10 if it was possible.) Ms. Wainer's professional & patient demeanor, is only surpassed by her excellent knowledge, follow-up, and FOLLOW-THROUGH. She deserves a bonus, a promotion, or should be considered to provide peer training. I can't say enough good things about her. (I am sorry to say, prior to speaking to Rosalind, I was questioning my investment in BirdEye's services based on the averagely disappointing experiences I had with prior BirdEye customer reps.)Nonetheless, I trust there are other's just as dedicated and helpful as Rosalind within your org. For me, I am ever so grateful, that I had the good fortune of connecting with Rosalind. She's been more than helpful. Thank you, thank you , thank you, Rosalind!!!!!!!! And thank you, thank you, thank you again! more »
5on Google, Dec 07, 2016
Great experience! Thank you Hafsa, you are very knowledgeable and helpful! more »
5on Google, Dec 05, 2016
BirdEye does a fantastic job getting us great reviews and placing them where they will be seen by the most potential customers and do us the most good as a business! Their customer service is great and very proactive in seeing problems and addressing them with our team before we even know there is a problem! Great job, BirdEye! more »
5on BirdEye, Dec 02, 2016
Birdeye has been a home run for our office. In less than 2 months we went from 21 to 52 reviews...5 star rating...and we now come up 1st in "dentist near me" search. We wish we'd had this service before. Worth EVERY PENNY⭐️⭐️⭐️⭐️⭐️ more »
5on BirdEye, Dec 01, 2016
So far I'm blown away on this software. more »
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2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303
Reputation Management
Today 9:00 am - 6:00 pm

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BirdEye enables businesses to monitor, manage and amplify their online reputation. BirdEye reputation management platform collects all reviews in one place, generates new customer reviews, manages negative reviews and automatically distributes the best reviews to the business website, Facebook, Twitter, Google search, and 100’s of local sites. As a result, businesses get more word-of-mouth referrals, leads and repeat customers. birdeye.com Here’s how BirdEye benefits your business:
· Collect All Customers Reviews in One Place — BirdEye aggregates your existing reviews from top sites like Google, Yelp, Facebook and 100’s of local sites. Hear everything your customers are saying about you online. · Generate New Reviews from Your Customers — With our automated email and SMS communication, you connect directly with your customers.
· Manage Your Negative Reputation — BirdEye allows you to manage negative reviews. Act proactively on customer feedback and resolve customer issues in real-time. · Amplify Your Positive Reputation — BirdEye auto-posts your best reviews to your website, Facebook, Twitter, Google search and 100s of local sites. Your business attracts more traffic on Google search, stands out vs. competitors, and gets more leads. · Measure Your Business ROI — BirdEye sends you a monthly report card that shows growth in reviews, aggregate rating, visitors and ROI. BirdEye platform was built by Yahoo and Google alumni in San Francisco. Our best-in-class reputation management service powers 500,000+ businesses and is trusted by top SEO companies and digital marketing agencies.
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Review summary

5  707
4  40
3  3
2  
1  
25 reviews with no rating
4.9
775 reviews

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