BirdEye | Reputation Management at 2479 E Bayshore Rd - Palo Alto CA - Reviews - Photos - Phone Number
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BirdEye

4.9
772 reviews
(Reputation Management)
 2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303US

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(800) 561-3357

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5on Google, Nov 29, 2016
Birdeye is helping me fill the gap that I have been trying to do so for clients for a couple years now. That's helping them manage a positive online reputation. Working with Adam is a pleasure as he continues to go above and beyond for all of my concerns. more »
5on Facebook, Nov 29, 2016
I found Birdeye through an online and am so glad I did. I love them. Working with Adam has been a pleasure. I have learned a lot from him. He knows the software very well and goes out of his way to help me with anything I need. He's helping me achieve my personal financial goals and I love it. No better way to get reviews than to use Birdeye. My clients are loving their results. And all their results are 5 stars. more »
5on Google, Nov 28, 2016
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5on Google, Nov 28, 2016
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5on Google, Nov 24, 2016
Very Helpful more »
5on Google, Nov 23, 2016
En mi opinión ,seducción en el doral es el mejor lugar excelentes profesionales sobre todo las terapistas María del Carmen y yeletnis more »
5on Google, Nov 23, 2016
La atención fue espectacular, me sentí muy cómoda y "la atención de las Terapistas fue inmejorable, especialmente muchos agradecimientos a Maria y Yelenny more »
5on Google, Nov 22, 2016
My experience with BirdEye has been outstanding. I have really enjoyed working with Trinity who has been extremely helpful and I look forward to working with her over the next year to accomplish my marketing goals. more »
5on Google, Nov 22, 2016
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5on Google, Nov 21, 2016
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5on Google, Nov 21, 2016
Great service and very helpful more »
5on Google, Nov 21, 2016
Started Birdeye in a trial basis and have been very pleased. It's easy to use and the reviews have definitely increased my business. more »
5on Google, Nov 21, 2016
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5on Google, Nov 21, 2016
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5on Google, Nov 20, 2016
Great company. You can save a lot of money more »
5on Google, Nov 19, 2016
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on BirdEye, Nov 18, 2016
Experience has been great just want to get started before sending recoomendarltion more »
5on Google, Nov 18, 2016
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5on Google, Nov 18, 2016
Great customer service more »
5on Google, Nov 18, 2016
Great customer service! more »
5on G2 Crowd, Nov 18, 2016
#1 Choice for Large Enterprise Customers
What do you like best?
The product support and consistent product innovations from BirdEye are exceptional! Having worked with several members of t
he team in managing our Enterprise account, I can say that BirdEye provides a personal touch in their customer service. My vocal suggestions and requests have been met with high responsiveness and nearly immediate improvements. As a result, the BirdEye dashboard is now fully customized to our company's needs and my personal preferences. The level of support BirdEye provides for reporting, integrations, and solutions is impressive and constantly evolving.
What do you dislike?
Due to the many upgrades and changes to our sources, products, and the user interface, there were some glitches that had to be worked out for some time. Their team has been working hard to iron these out and now the user experience is exceptional. I can browse seamlessly through the various reporting tabs and gain deeper insights at their latest launch of the new Insights tab. The logic behind our product hierarchy and set up in BirdEye was well-executed thanks to the B.E. team.
Recommendations to others considering the product
#1 choice for large enterprise customers. Birdeye is customizable and designed for high level management of various locations or products. Monitor reviews, analyze performance and customer sentiment, increase and promote positive reviews. Simple and easy to use. Highly recommend this product and company.
What business problems are you solving? What benefits have you realized?
Real-time listening to the voice of the customer, fast response times to positive and negative reviews online, internal reporting within our organization to drive product/process innovations. In the future: review solicitations at various company touch points, employee mobilization, and review integration on our websites, all with the help of the BirdEye tool and their top-notch customer support.
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5on Google, Nov 17, 2016
I've worked with BirdEye for over 2 years and am amazed at how they continue to enhance their software to help their customers stay ahead of the competition. In today's market, you must be able to easily and systematically get new, authentic, online reviews from customers and that's what BirdEye does best. But, they do so much more and it just keeps getting better and better! I am always researching what's out there and NO ONE else can do all that BirdEye does. Great software. Great service. Great company! more »
5on Google, Nov 17, 2016
Birdseye does what they say. more »
5on BirdEye, Nov 17, 2016
great! more »
5on BirdEye, Nov 17, 2016
Enjoying the free trial. more »
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2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303
Reputation Management
Today 9:00 am - 6:00 pm

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BirdEye enables businesses to monitor, manage and amplify their online reputation. BirdEye reputation management platform collects all reviews in one place, generates new customer reviews, manages negative reviews and automatically distributes the best reviews to the business website, Facebook, Twitter, Google search, and 100’s of local sites. As a result, businesses get more word-of-mouth referrals, leads and repeat customers. birdeye.com Here’s how BirdEye benefits your business:
· Collect All Customers Reviews in One Place — BirdEye aggregates your existing reviews from top sites like Google, Yelp, Facebook and 100’s of local sites. Hear everything your customers are saying about you online. · Generate New Reviews from Your Customers — With our automated email and SMS communication, you connect directly with your customers.
· Manage Your Negative Reputation — BirdEye allows you to manage negative reviews. Act proactively on customer feedback and resolve customer issues in real-time. · Amplify Your Positive Reputation — BirdEye auto-posts your best reviews to your website, Facebook, Twitter, Google search and 100s of local sites. Your business attracts more traffic on Google search, stands out vs. competitors, and gets more leads. · Measure Your Business ROI — BirdEye sends you a monthly report card that shows growth in reviews, aggregate rating, visitors and ROI. BirdEye platform was built by Yahoo and Google alumni in San Francisco. Our best-in-class reputation management service powers 500,000+ businesses and is trusted by top SEO companies and digital marketing agencies.
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Review summary

5  704
4  40
3  3
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25 reviews with no rating
4.9
772 reviews

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