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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,825 reviews
Select a rating
Daina's profile image
Daina 
on Birdeye

5 years ago

I really like the fact that you email me when we get a new review. Thank you guys! Daina 

Bradeley W.'s profile image
Bradeley W. 
on Birdeye

5 years ago

I was a little skeptical it would work as well as it does. It is REAL and helps draw in future business. Thanks 

Max D.'s profile image
Max D. 
on Birdeye

5 years ago

Great program easy to use 

Andy's profile image
Andy 
on Birdeye

5 years ago

Great product and great customer service 

Karen L.'s profile image
Karen L. 
on Birdeye

5 years ago

Best ROI for getting great reviews! 

Nick P.'s profile image
Nick P. 
on Birdeye

5 years ago

Would like additional locations of same business to be less expensive. 

Tom P.'s profile image
Tom P. 
on Birdeye

5 years ago

We have been BirdEye customers for quite some time. I am a believer in the review process for all businesses regardless of the platform. I am aware of certain pitfalls with false or misleading reviews, however an intelligent consumer will generally take the reviews overall as a whole and know that one or two reviews may not be accurate taken out of context. BirdEye helps in this area by holding a review for the business to see and decide how to proceed. This helps a business to contact the consumer and resolve an issue befor... read more

Dan ..'s profile image
Dan .. 
on Birdeye

5 years ago

Birdeye has helped both of my companies get more reviews. I will be signing up another company this summer. 

Will N.'s profile image
Will N. 
on Birdeye

5 years ago

Great for reviews. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,825 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.