BirdEye | Reputation Management at 2479 E Bayshore Rd - Palo Alto CA
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BirdEye

4.9
695 reviews
(Reputation Management)
 2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303US

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(800) 561-3357

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4on BirdEye, Jan 30, 2017
I like the service for the most part. It was challenging at first to get started. We are glad we are using it. David Fine is one of the best parts of the service! He is quick to respond and is extremely helpful! Ask to work with him! more »
5on Google, Jan 30, 2017
I started using BirdEye last month and have seen great results already. more »
5on BirdEye, Jan 27, 2017
So helpful! And very user friendly.. more »
5on BirdEye, Jan 26, 2017
New member to BirdEye - so far very pleased w the program. more »
5on BirdEye, Jan 25, 2017
We had a false review posted by a person claiming he or she had worked performed on their motor car by our company, after watching a YouTube Video. Heather Tommasi of Bird Eye Checked the review found out it was incorrect and they indeed did not have the motor car worked on here; the review was removed. Thanks! more »
on BirdEye, Jan 20, 2017
you're great! more »
5on BirdEye, Jan 19, 2017
I joined Birdeye recently and one of your team members, Jake Easterwood has been helping me get my account set up. He has been excellent. Very responsive, knowledgeable and thorough. It has really been a pleasure to work with him. Very impressed! more »
5on Facebook, Jan 19, 2017
Jacqueline is AWESOME! She provides great advice on the best way to address negative reviews and she is very knowledgeable regarding all the review sites and social media. I cannot recommend her enough. more »
5on Google, Jan 18, 2017
Micheal Couts helped me to set up the birdeye account. He was very knowledgeable and helpful, very professional. I would recommend him to my friends. more »
5on Google, Jan 18, 2017
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5on Google, Jan 16, 2017
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5on Facebook, Jan 16, 2017
Thank you for the help. I really appreciate the prompt response to my questions more »
5on Google, Jan 16, 2017
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5on Google, Jan 14, 2017
Jay Soneff was so incredibly helpful! I called BirdEye on a Saturday expecting to get a recording and leave a message. Jay actually picked up and was in front of a computer to walk me through the BirdEye process, to help me grow my business reviews. He spent an hour on the phone with me (on a weekend) to go over how awesome this company is! If you have a business/company and don't use this platform for your online reviews, you're missing out like crazy. I'll be referring all of my business associates to Jay at BirdEye. 5 stars all the way! Thanks Jay! more »
5on Facebook, Jan 14, 2017
Jay Soneff was so incredibly helpful! I called BirdEye on a Saturday expecting to get a recording and leave a message. Jay actually picked up and was in front of a computer to walk me through the BirdEye process, to help me grow my business reviews. He spent an hour on the phone with me (on a weekend) to go over how awesome this company is! If you have a business/company and don't use this platform for your online reviews, you're missing out like crazy. I'll be referring all of my business associates to Jay at BirdEye. 5 stars all the way! Thanks Jay! more »
on BirdEye, Jan 12, 2017
I thought hiring BirdEye would be a good idea to help us manage our online reviews and improve our web presence as we have a new business and can use all the exposure we can get. Until BirdEye got involved with my company, virtually every single review we received was five stars. People rave about our facility and the services we offer.
To their credit, as soon as BirdEye started their test campaign to entice me to sign up for their service, we began receiving more reviews. Unfortunately we also started receiving bad reviews from obscure reviewers we do not know, at least one of which cited completely incorrect information about our facility and was obviously falsified.
I wish I had never connected with BirdEye. We had fewer reviews before BirdEye, but they were all good reviews...
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5on Google, Jan 12, 2017
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5on BirdEye, Jan 12, 2017
very friendly and the training was awesome. highly recommend if you want more reviews. more »
5on Google, Jan 11, 2017
THANK YOU KYLE! more »
5on Google, Jan 09, 2017
I have had a great experience with BirdEye. At first I was hesitant to sign up but, after the one on one training and a short demo, I was sold. This is an amazing product for getting your business real 5 star reviews on multiple sites. If you are considering BirdEye, I'd highly recommend it. We get new 5 star reviews nearly everyday. Not only do you get the reviews you want/need, you also get to see who is not happy before a bad review hits and get a chance to make that customer happy as well. Overall it's a great product and well worth signing up.
Tom Forster
Owner- Capital City Auto
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5on Google, Jan 08, 2017
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5on Facebook, Jan 08, 2017
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5on Google, Jan 07, 2017
It is a joy working with Alisha and the technical support team at BirdEye. They are always open to our thoughts and suggestions while troubleshooting any obstacles we face. I have found them to be quickly accessible and always willing to go the extra mile to help my team. We are thankful for their wisdom and helping to educate us about reputation management. more »
5on Google, Jan 06, 2017
Just started with Birdeye. Michael and Heather were both great getting us set up and going. They made the process quick and easy. We're excited to get our online reviews going! more »
5on Facebook, Jan 06, 2017
Extremely easy to use and the set up process was very simple! more »
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2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303
Reputation Management
Today 9:00 am - 6:00 pm

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BirdEye enables businesses to monitor, manage and amplify their online reputation. BirdEye reputation management platform collects all reviews in one place, generates new customer reviews, manages negative reviews and automatically distributes the best reviews to the business website, Facebook, Twitter, Google search, and 100’s of local sites. As a result, businesses get more word-of-mouth referrals, leads and repeat customers. birdeye.com Here’s how BirdEye benefits your business:
· Collect All Customers Reviews in One Place — BirdEye aggregates your existing reviews from top sites like Google, Yelp, Facebook and 100’s of local sites. Hear everything your customers are saying about you online. · Generate New Reviews from Your Customers — With our automated email and SMS communication, you connect directly with your customers.
· Manage Your Negative Reputation — BirdEye allows you to manage negative reviews. Act proactively on customer feedback and resolve customer issues in real-time. · Amplify Your Positive Reputation — BirdEye auto-posts your best reviews to your website, Facebook, Twitter, Google search and 100s of local sites. Your business attracts more traffic on Google search, stands out vs. competitors, and gets more leads. · Measure Your Business ROI — BirdEye sends you a monthly report card that shows growth in reviews, aggregate rating, visitors and ROI. BirdEye platform was built by Yahoo and Google alumni in San Francisco. Our best-in-class reputation management service powers 500,000+ businesses and is trusted by top SEO companies and digital marketing agencies.
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Review summary

5  634
4  33
3  3
2  
1  
25 reviews with no rating
4.9
695 reviews

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