BirdEye | Reputation Management at 2479 E Bayshore Rd - Palo Alto CA - Reviews - Photos - Phone Number


695 reviews
(Reputation Management)
 2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303US

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(800) 561-3357

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5on Google, Jan 06, 2017
BirdEye has helped us give our patient's a voice online. We have been very pleased with their services and customer support. more »
5on Google, Jan 06, 2017
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5on Google, Jan 06, 2017
Our rep from Birdeye is very attentive and responsive to all our questions. Top notch customer service more »
5on BirdEye, Jan 05, 2017
BirdEye is a really cool platform that can really help get great reviews and make sure people only see the highest ratings. more »
5on BirdEye, Jan 05, 2017
I get calls from several companies a day all promising everything but delivering nothing. Birdeye, promised to contact my clients and get me reviews. That is exactly what they did within 2 weeks I had 30+ new client reviews. The platform they provide to our clients is not intrusive and easy to use. I highly recommend this company to anyone that is looking to improve their online presence with reviews. more »
4on Capterra, Jan 05, 2017
Great for Collecting Reviews
Comments: I used BirdEye for a long time before switching vendors. While we had the system, there were not many updates made. We ultimately switched because we felt
the system was falling behind in technology and user feel. After we switched, a lot of updates were made and it seems to be a more updated system with up to date features. The micro sites look professional and up to date. Customer service was always top-notch. Head developers made themselves available at the drop of a dime to troubleshoot and answer questions. Overall good product with a great development team back it. more »
5on Google, Jan 04, 2017
Micheal and Tucker were wonderful to work with! Excited to get started! more »
on BirdEye, Jan 03, 2017
Their level of sending unsolicited spam is incredible. A relentless assault on our email server despite "unsubscribing" from their unsolicited emails. You can try to email "Sarah A Bennett" directly to ask her to stop emailing, but she won't be held back by such trivial constraints. If they can help your website as well as they don't pay attention to unsubscribe requests, I can only imagine the success you can achieve. Most likely a minimum 5000% increase. more »
5on Google, Dec 31, 2016
This is a great instrument for my business it takes all the work out of receiving reviews very favorable so far. more »
5on G2 Crowd, Dec 30, 2016
Birdeye is a great product.
What do you like best?
Birdeye has helped us in increasing our number of reviews as well as managing our online reviews and reputation.
What do you dislik
Occasionally it disconnects from our ERP system.
What business problems are you solving? What benefits have you realized?
We were aiming to increase and manage our online reviews and overall customer service.
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5on Google, Dec 28, 2016
Michael walked me through the setup and use of the Birdeye software. After I complete a couple more steps we will be able to get valuable feedback from our customers. more »
5on Google, Dec 27, 2016
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5on Google, Dec 25, 2016
Works well and easily. Increased my positive reviews. Great Support more »
5on Google, Dec 23, 2016
The BEST more »
5on BirdEye, Dec 21, 2016
Micheal was very helpful and entertaining thru the whole training process. He has been there to answer all of my additional questions without complaint. I would recommend this company to anyone looking to get reviews. more »
5on BirdEye, Dec 21, 2016
Great service and on time. more »
5on Google, Dec 21, 2016
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5on Google, Dec 20, 2016
Excellent training with Michael! more »
5on BirdEye, Dec 19, 2016
Michael is excellent communicator. more »
5on BirdEye, Dec 19, 2016
Mr. Couts always does a amazing his customer service is always outstanding.! more »
5on BirdEye, Dec 19, 2016
Excellent explanations and customized service! more »
5on Google, Dec 18, 2016
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5on Google, Dec 17, 2016
Makes a huge difference- well done more »
5on Facebook, Dec 16, 2016
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on BirdEye, Dec 14, 2016
BirdEye Sales rep Sarah Bennett continually sends our private club unsolicited emails trying to promote her BirdEye services to our non-profit members-only yacht club. I have asked her on multiple occasions to stop, but the emails keep coming. This company is sending unwanted SPAM and I truly believe that their marketing tactics are unacceptable for a reputable company. Do no believe the reviews you see here as they are also most likely a SCAM. more »
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2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303
Reputation Management
Today 9:00 am - 6:00 pm


BirdEye enables businesses to monitor, manage and amplify their online reputation. BirdEye reputation management platform collects all reviews in one place, generates new customer reviews, manages negative reviews and automatically distributes the best reviews to the business website, Facebook, Twitter, Google search, and 100’s of local sites. As a result, businesses get more word-of-mouth referrals, leads and repeat customers. Here’s how BirdEye benefits your business:
· Collect All Customers Reviews in One Place — BirdEye aggregates your existing reviews from top sites like Google, Yelp, Facebook and 100’s of local sites. Hear everything your customers are saying about you online. · Generate New Reviews from Your Customers — With our automated email and SMS communication, you connect directly with your customers.
· Manage Your Negative Reputation — BirdEye allows you to manage negative reviews. Act proactively on customer feedback and resolve customer issues in real-time. · Amplify Your Positive Reputation — BirdEye auto-posts your best reviews to your website, Facebook, Twitter, Google search and 100s of local sites. Your business attracts more traffic on Google search, stands out vs. competitors, and gets more leads. · Measure Your Business ROI — BirdEye sends you a monthly report card that shows growth in reviews, aggregate rating, visitors and ROI. BirdEye platform was built by Yahoo and Google alumni in San Francisco. Our best-in-class reputation management service powers 500,000+ businesses and is trusted by top SEO companies and digital marketing agencies.
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Review summary

5  634
4  33
3  3
25 reviews with no rating
695 reviews

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