BirdEye | Reputation Management at 2479 E Bayshore Rd - Palo Alto CA - Reviews - Photos - Phone Number

BirdEye

4.9
893 reviews
Reputation Management
 2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303US

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4.9
893 reviews
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25 reviews have no rating
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5on G2 Crowd, Apr 28, 2017
Long time fan, essential service for dental practices
What do you like best?
Birdeye makes getting reviews easy and great - and getting them on the platforms that mean the most. The proces
s is automated, and they entire system works seamlessly.
What do you dislike?
There's nothing I dislike. There have been a few times review requests weren't going out, but that wasn't necessarily their fault, and they worked hard to resolve the issue.
Recommendations to others considering the product
Do your due diligence in choosing how you want your business seen!
What business problems are you solving with the product? What benefits have you realized?
Reviews are essential elements of doing business today. Without reviews, your business will suffer, as people need reassurance from other people (just like in this review) before choosing a product or service. Most other marketing efforts pale in comparison to have great reviews.
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5on BirdEye, Apr 28, 2017
Birdeye is simple and easy to operate for business owner & respondent. Very satisfied. more »
5on G2 Crowd, Apr 27, 2017
Fantastic experience
What do you like best?
Great staff. Rosalind is very professional and helped us setting up the platform. Great tool to grow your business. We use it for all my 5 denta
l offices to get reviews by email and SMS. It integrates smoothly with our office software. Highly recommend to everyone. It increases your online presence.
What do you dislike?
simultaneous posting of info on
Multiple social media platforms will be a great tool if integrated.
What business problems are you solving with the product? What benefits have you realized?
Online Reputation of our offices has increased and helped us to grow the businesses. Getting reviews is very easy with this tool. Patients can review with their cell phones.
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5on G2 Crowd, Apr 27, 2017
Great experience for our brand and company
What do you like best?
Alisha is a rock star! She has been so helpful in the process of getting us set up, team members educated on the platform,
and answering my nonstop stream of questions. We've seen our properties overall rating increase significantly over the past few weeks with the Birdeye platform. The CMS is very user friendly and easy to work with. Overall, very pleased with our experience.
What do you dislike?
We've only been working with the product for a few weeks, so far no complaints!
Recommendations to others considering the product
I didn't realize that follow up "reminders" were being sent so frequently, or in a short time frame, I'd recommend only sending one reminder and to space it out longer as to not annoy the receiver.
What business problems are you solving with the product? What benefits have you realized?
Working to improve properties reputation on social sites and overall public reputation.
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5on G2 Crowd, Apr 27, 2017
Great Reputation Management Tool and Reporting
What do you like best?
We love that BirdEye has helped increase our star rankings instantaneously. Everyone we have worked with at BirdEye, h
as been very responsive and professional. The reporting is superior to other programs we have considered.
What do you dislike?
Nothing so far. Everything seems to be working as explained.
What business problems are you solving with the product? What benefits have you realized?
Review site star rankings.
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Google reviews summary

5.0
358 reviews
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2479 E Bayshore Rd, Suite 100, Palo Alto, CA 94303
Reputation Management
Today 9:00 am - 6:00 pm

About

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BirdEye enables businesses to monitor, manage and amplify their online reputation. BirdEye reputation management platform collects all reviews in one place, generates new customer reviews, manages negative reviews and automatically distributes the best reviews to the business website, Facebook, Twitter, Google search, and 100’s of local sites. As a result, businesses get more word-of-mouth referrals, leads and repeat customers. birdeye.com Here’s how BirdEye benefits your business:
· Collect All Customers Reviews in One Place — BirdEye aggregates your existing reviews from top sites like Google, Yelp, Facebook and 100’s of local sites. Hear everything your customers are saying about you online. · Generate New Reviews from Your Customers — With our automated email and SMS communication, you connect directly with your customers.
· Manage Your Negative Reputation — BirdEye allows you to manage negative reviews. Act proactively on customer feedback and resolve customer issues in real-time. · Amplify Your Positive Reputation — BirdEye auto-posts your best reviews to your website, Facebook, Twitter, Google search and 100s of local sites. Your business attracts more traffic on Google search, stands out vs. competitors, and gets more leads. · Measure Your Business ROI — BirdEye sends you a monthly report card that shows growth in reviews, aggregate rating, visitors and ROI. BirdEye platform was built by Yahoo and Google alumni in San Francisco. Our best-in-class reputation management service powers 500,000+ businesses and is trusted by top SEO companies and digital marketing agencies.
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