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Birdeye - Palo Alto, CA
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Quick, efficient, knew what I was asking for (sometimes I am not the best at communicating what I need!).
The customer support representative assigned to me went above and beyond to help solve my problem. I was very thankful for the help that was provided.
The person I spoke to was very kind and was able to help me with my question quickly.
received the emails ten minutes after we closed the session.
I really appreciated the quickness with which our issue was addressed, as well as the follow-up.
I love working with Customer support, Every question is always explained quickly and so detailed .
I thought she was thorough and extremely professional. This was probably one of the best experiences I’ve had implementing a new platform. The onboarding was great!
I have utilized the tech support team at Birdeye on multiple occasions since becoming a Partner. They are all excellent! Quick to respond. And very helpful. I have always gotten the help I needed, and been offered solutions for any problems. I am grateful for them!
Fast response and very helpful. Thanks Birdeye! Love the program!!!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,580 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Tuesday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com