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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Eric L.'s profile image
Eric L. 
on Birdeye

6 years ago

My support lady is amazing. She shows that she cares. And in any business nobody cares how much you know until they know how much you care. Thanks! 

Alonzo G.'s profile image
Alonzo G. 
on Birdeye

6 years ago

I liked the location cause of accessibility and the staff was very knowledgeable. 

Carrie Z.'s profile image
Carrie Z. 
on Birdeye

6 years ago

The representative that worked with me today was very helpful. He showed me some tools that could answer my questions for now and in the future. I really appreciated the extra time he took to help me out today. 

Austin ?.'s profile image
Austin ?. 
on Birdeye

6 years ago

Support dealt with all of my concerns promptly and all of the changes they made were flawless. Thank you so much! 

Steven O.'s profile image
Steven O. 
on Birdeye

6 years ago

The boiler room over sea's Birdeye uses for support can be hard to understand sometimes. In this case the rep was very helpful, a good listener and solved the issue quickly. TY 

Tamara I.'s profile image
Tamara I. 
on Birdeye

6 years ago

Representative was very helpful. 

Kathleen D.'s profile image
Kathleen D. 
on Birdeye

6 years ago

Quick, helpful, knew what I needed and took care of it. Thank you! 

Lisa M.'s profile image
Lisa M. 
on Birdeye

6 years ago

Excellent knowledgeable and personalized service. Thanks! 

Brad H.'s profile image
Brad H. 
on Birdeye

6 years ago

Quick to help and great follow through. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.