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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I very much appreciate that every time I need assistance you are prompt and helpful. It's so nice to reach a person every time without waiting. I recommend Birdeye!
I honestly didnt think Id get someone on the phone so i filled out an email ticket too. Not only did i actually get someone on the phone but she took the time to answer ALL of my questions and concerns. Jaw dropping! you don't find this level of customer support anymore. thank you!
So helpful, patient, and accommodating! Thank you!
Timely response, accurate information and I was able to get the problem solved effortlessly. Thank you!!
I still do not see that I am connected to Google and/or Facebook
We are still having trouble delivering the review requests by SMS to many of our patients on the contact list.
I really enjoy the way you all try to solve my problems and answer my questions. It's one of the best services that I received.
it was a rocky beginning, we didn't get a call so I called in and there was some confusion... but he did great, answered all of our questions, and spent a lot of time with us making sure the program would work for our business, given it is a unique use case.
After contacting Customer Support I was called by one of their representatives within a few minutes. He kept me on the line until the problem was completely resolved and the update to our listing was live. After that they sent a follow up email with a screenshot of our listing to ensure it was done correctly. Great work!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.7 star rating with 5,761 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.