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Birdeye

4.9
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About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,597 reviews
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Ida D.'s profile image
Ida D. 
on Birdeye

5 years ago

Allocate a bit more time on the first meeting - but it could be overwelming so I understand why limit to 30 minutes. 

Darrell S.'s profile image
Darrell S. 
on Birdeye

5 years ago

Very informative and knowledgeable. Great experience 

Brad H.'s profile image
Brad H. 
on Birdeye

5 years ago

Love the system! Easy to use for multiple locations. Thanks Matt and Larson! 

Geoffrey T.'s profile image
Geoffrey T. 
on Birdeye

5 years ago

Fantastic help! Thank you so much for your time and follow through. 

Bob H.'s profile image
Bob H. 
on Birdeye

5 years ago

BIRDEYE IS FANTASTIC 

Erika B.'s profile image
Erika B. 
on Birdeye

5 years ago

Very helpful, responded very quickly and precise with directions 

Denise's profile image
Denise 
on Birdeye

5 years ago

The session went well and was informative. The portal seems easy to navigate and is user friendly. A recap manual or PPT might be helpful. 

Brenda B.'s profile image
Brenda B. 
on Birdeye

5 years ago

From the time I signed the agreement to the onboarding meeing it was about 2 weeks. I think this should be a couple days after. I understand you are busy, but 2 weeks is a long time to wait after signing a contract. We are pleased with the product so far. 

Rebecca's profile image
Rebecca 
on Birdeye

5 years ago

I liked that he was on top of our system being down and he contacted us to make us aware. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,597 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com