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Black Lion Heating, Air Conditioning, & Electrical
- Heating & Air Conditioning/HVAC
- Kirkland, WA
About this business
Location details
11001 118th Pl NE, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired Black Lion to install the *** They left the job site a complete mess and left tools behind. They also took shortcuts on the Installation where I can see god knows where else! I do not recommend it!
Business response:
*** -We have reached out on other platforms as well to follow up and get some more information regarding this project. Feel free to call us to discuss
**************** is awful. They do not care if they messed up or not, they dont call you back, dont call when they say they will, cant rectify their own issues. They have been out to my house for a leaking ac since they installed it over a year ago, at least 7 times. The issue still continues, no one is in touch and can tell me whats going on. The manager ***** cant even bother to call me back and discuss things, all communication has been short and through email.
Business response:
Good morning **** - We did receive your message and the install manager was reviewing the file in order for us to respond with an action planPlease check your email to see the response
If I could put down zero stars I would. Salesperson was terrific. Everything from there went downhill. 11/22/2022 - HVAC installed. 11/23/2022 - told BL I smell gas strong odor. Co. sent tech to repair gas leak. Was major leak. 11/28/2022 - 11/30/2022 - multiple calls/ emails. Inspection canceled due to weather. Requested reschedule inspection. 12/14/2022 - emailed still smell gas. 12/15/2022 - *************** responded to reschedule inspection to ask what days work. No response to gas smell. 12/17/2022 - I asked for Wed or ... read more
Frequently asked questions about Black Lion Heating, Air Conditioning, & Electrical
How is Black Lion Heating, Air Conditioning, & Electrical rated?
Black Lion Heating, Air Conditioning, & Electrical has a 4.3 star rating with 537 reviews.
When is Black Lion Heating, Air Conditioning, & Electrical open?
Black Lion Heating, Air Conditioning, & Electrical is closed now. It will open on Monday at 7:30 a.m.