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Bluebird Care Leeds North
- Home Health Care
- Leeds
About this business
Location details
2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Generally satisfactory.
Bluebird has supported my mother on a weekly basis with two different carers visiting for an hour during the month. They are kind, supportive, helpful and flexible and have built up a relationship with my mother over the 5 months of attention. It has been a welcome introduction to additional care. The manager has been very attentive, sincere and quick to respond to my mother's needs.
Business response:
Hello and thank you for taking the time to leave us such a great review. We're delighted you're so happy with the service and it's our pleasure to support your Mum. If there is anything you could suggest that would lead you to award a further star in your review, please let us know. We have a regular flow of feedback through a variety of channels and would welcome any ideas and suggestions you may have to further improve the service you receive. You can provide this feedback to your regular contact in the team or call us on ... read more
The care is nothing short of outstanding. I meant to leave this review a while ago and have just got around to it. Bluebird cared for my elderly mother after a hip replacement and their care and diligence were excellent. Fantastic team, and we are eternally grateful as a family.
Business response:
Hello, and thank you so much for taking the time to leave us this outstanding review! This means so much to us. It was an honour to support your Mum, and we hope she's doing well. Thank you again, and have a lovely day.
Bluebird Care Leeds North helped Mum, initially twice a week, for companionship and accompaniment to the local shop for her groceries or a walk down the lane. As Mum's needs increased so did Bluebird Care's visits. We have always been satisfied with the service. Carers are patient, diligent, thorough, thoughtful, kind and conscientiously follow Mum's care plan (which is regularly reviewed). Mum has always been pleased to see the carers. As best as they can, Bluebird Care try to rota a regular carer. Mum is now in residential... read more
Business response:
Thank you so much for taking the time to leave us such a wonderful review. It's an absolute pleasure to support your mum. Thanks, from the Bluebird Care Leeds North team.
When Dad was taken ill and sadly died after a five-week hospital stay, I engaged Bluebird Care Leeds North to help support my mum who has Alzheimer's. Management has been very accommodating of our needs and very responsive as I took a few weeks to get the right care package and have always lived their values. Mum, who is 85, took to every carer, she would ring after each visit saying how safe she felt. The care team have always treated Mum with the utmost respect but now she really enjoys their visits and chat and the fun th... read more
Business response:
Hello Sue, thank you so much for taking the time to leave us such a lovely review. This means a lot to us. If there is anything you think we could improve on to achieve 5 stars from you in any of the areas, please do let us know or email us at leedsnorth@bluebirdcare.co.uk.
The carer I have regularly (hopefully) is second to none and is a credit to your company. I have had various carers when my regular one has not been available and they have been satisfactory.
Business response:
Hi Valerie and thank you for leaving us such as wonderful 5 star review! This means such a lot to us and it's an absolute honour to support you.
Visit by your carers are always looked forward to and appreciated.
Business response:
Hi, thank you so much for taking the time to leave us such a fantastic five stars across-the-board review! It's been our absolute honour to support you. Have a lovely day.
Overall, satisfactory. Very friendly and efficient care staff. Well-run administration. Prompt service.
Business response:
Thank you so much for taking the time to leave us such a fab review! We really appreciate it. If there is anything we can do to make you feel that we're worth that extra 5th star, please let us know as we are always keen to hear more about how we can be even better! Have a lovely day.
We were very happy with Bluebird Care's quick response to our urgent request when my husband came out of hospital. They were very flexible and provided care in difficult circumstances (i.e. Coronation weekend).
Business response:
Thank you so much for taking the time to leave us such a fab review! We really appreciate it. If there is anything we can do to make you feel that we're worth that extra 5th star, please let us know as we are always keen to hear more about how we can be even better! Have a lovely day.
Frequently asked questions about Bluebird Care Leeds North
How is Bluebird Care Leeds North rated?
Bluebird Care Leeds North has a 4.8 star rating with 141 reviews.
When is Bluebird Care Leeds North open?
Bluebird Care Leeds North is closed now. It will open on Monday at 8:30 a.m.