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Bluebird Care Leeds North
- Home Health Care
- Leeds
About this business
Location details
2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I requested help while I recover from surgery. Although it's once weekly, the support is valuable. The carers together with the area manager have been great. Very professional ladies, friendly and they ensure all requested activities are addressed. Always I get asked if there is anything else needed to be done before they leave. Friendly, lovely staff, very professional and make you feel safe and looked after.
Business response:
Thank you so much for taking the time to leave such a brilliant review. It really means a lot to us. Our team love their visits and chats with you. Have a lovely day.
They offer a 5-star service from the office staff to the carers nothing is too much trouble it really is a personal service that goes above and beyond. I would have no hesitation recommending a company that looks after your loved ones as you would yourself. Bluebird are the carers you need
Business response:
Hi Tara, Wow, your feedback means so much to us, thank you! It has been an absolute honour and pleasure supporting your loved one and we're delighted you feel you've received 5-star service in all areas. We'll be sure to share this feedback with our wider team. Have a lovely day and take care.
I have used Bluebird Care for more than two years and have been happy with the service provided. The carers are helpful, pleasant and willing to do whatever is asked of them. The office staff are so helpful, but in the last few weeks, their IT system has not been working making it difficult to know when carers' visit times happen.
Business response:
Thank you so much for taking the time to leave us such a positive review of the Bluebird service you receive. We absolutely accept and share your frustration about the IT system (Staffplan by Advanced) that had a total outage in August and did not recover. This left us in a difficult spot and our team worked very quickly to create manual workarounds where possible. This outage affected many social care providers across the UK and the NHS 111 services. The good news is that we are now trialling our newly purchased electronic ... read more
My care from Bluebird has been absolutely wonderful and made an invaluable difference in my life.
Business response:
Thank you for taking the time to leave us such a great review. If you feel there is anything we can do to achieve the full five stars in the two areas, please let us know. Have a lovely day, and thanks again.
Generally happy with services provided. Will feel happier when permanent carer arrives to replace ongoing carer. Otherwise, we jog along the best we can.
Business response:
Hi and thank you for leaving us your feedback. As you're aware, we are working very closely with you to get the perfect match for you as your very specific preferences are important to us. Thanks for taking the time to leave us this review, we really appreciate it. Have a lovely day.
All the team are wonderful and so kind to my mum. Bluebird have been nothing but professional and kind throughout everything. It feels like a wholesome and good business and I see this in the communications and newsletters they send out too. They put on an excellent bash for the Queen's Jubilee in the summer where I saw first-hand the love and care they apply to the people they care for.
Business response:
Hello and thank you so much for leaving us such a lovely review, this means a lot to our team. Many thanks again and have a lovely day.
Excellent! Really try to fulfil all requests and needs.
Business response:
Hi Richard, Thank you so much for taking the time to leave us such a fabulous review. We're delighted you're so happy with Bluebird Care. If there is anything you can suggest to provide you with more value for money, we'd really like to listen to any suggestions you have. Contact us at the office or have a chat with your Care Assistants, who can feed it back to us. Have a lovely day.
I am very happy with my Bluebird team who are just lovely to me and so helpful, always do all they can to help me if I only remember to ask them.
Business response:
Hi, Thank you so much for taking the time to leave us such a wonderful review, it means a lot to us and our carers enjoy and look forward to visiting you! Have a lovely day and thanks again.
I have always been satisfied with the staff, care, meals which you provide and would recommend your care anytime and also the staff and office staff.
Business response:
Hi and thank you for such a fab review, we try our best to deliver excellence in homecare so if there is anything you would like to bring us up to 5 stars in each area, do let us know at the office 01132589677. Have a lovely day and thanks again.
Frequently asked questions about Bluebird Care Leeds North
How is Bluebird Care Leeds North rated?
Bluebird Care Leeds North has a 4.8 star rating with 141 reviews.
When is Bluebird Care Leeds North open?
Bluebird Care Leeds North is closed now. It will open on Monday at 8:30 a.m.