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Bluebird Care Medway
- Home Health Care
- Gillingham
About this business
Location details
84-86 High St, Rainham, Gillingham, ME8 7JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird care have been amazing with my Parents. Both my parents have very different care needs which can be quite challenging. They have really taken time to understand them and have tailored the care around their needs, constantly checking to ensure everything is working well and happy to make adaptions as the care needs change. I have been so impressed with level of service given. All the carers are so patient, kind and courteous. They always go the extra mile and nothing is too much trouble. The support structure in the ... read more
Business response:
Thank you very much for your 5 star review, Jane. I shared your feedback with the team this morning and it was incredibly moving to read, it reminded us all why we do what we do. Our office team all started their journey as carers and bring natural empathy, compassion, and understanding into everything they do. We truly give our all to our customers, including your parents who we all have a great deal of time for, and we are proud to support them to remain comfortable at home and stay together. Our carers are exceptional, th... read more
Bluebird care have been excellent- my dad is very happy with the service and the carers give me and my family piece of mind that a friendly and professional team are helping him get up and get to bed each day. The carers truly care about what they do and regularly go above and beyond to make sure my dad is well looked after. I'm so glad we chose Bluebird and I would recommend highly to anyone struggling with caring for a loved one. You won't regret it! Thank you!
Business response:
Thank you for taking the time to leave this review. We're really pleased to hear that you and your dad are happy with the support he receives and that our carers help give you and your family peace of mind. Your feedback means a lot to the team and will be shared with them, and thank you as well for recommending us. We appreciate you choosing Bluebird Care and are glad to be supporting your dad each day.
Always on time, always stay the whole allotted time. Always helpful and professional. I'm pleased overall with the level of service I have received.
Business response:
Thank you so much for your wonderful 5-star review. We're delighted to hear that you're pleased with the level of service and that Carla has been fantastic in providing your care and support. We'll make sure your kind words are passed on to her and the team - feedback like this really means a lot to us all. Thank you again
Really appreciate the continuous care we've been receiving for our son. Your support really goes a long way with our family. Your carers are always so friendly and always take excellent care for our son and show attention to the other children. Thank you
Business response:
Thank you so much for your lovely words. It truly means a lot to the whole team. Your son is a fantastic young man, and it's an absolute pleasure for us and our carers to support him. He brightens our day, and we're so glad to hear that our care has made a positive difference for your family. Thank you again for your kind feedback and trust in us!
All carers are polite & friendly. Jobs are done quickly & efficiently
Business response:
Thank you so much for your lovely feedback. It's been an absolute pleasure supporting you over the past six months. We're so glad to hear that you find the carers polite, friendly, and efficient! They all really enjoy visiting you and helping where they can. It means a lot to know you're happy with the care and support we provide. Thank you!
One word will do, excellent
Business response:
Thank you so much for your lovely 5 star review. It's been an absolute pleasure supporting PN over the past few years. All of our carers truly enjoy seeing her each day and always look forward to their visits. We're so pleased to know you're happy with the care and support provided, your feedback means a lot to the whole team. Thank you again!
5 star service! We as a family cannot fault the care that my Nan is currently receiving. Every carer that has entered by grandparents home have been kind, respectful and so caring. I would highly recommend BlueBird Care.
Business response:
Thank you so much for taking the time to leave such a wonderful review. We're truly grateful for your kind words. It's incredible to hear how every carer has shown kindness, respect, and care towards your Nan and her home. We're so pleased to know that our support has made a positive difference to your Nan's wellbeing and to your family as a whole. Thank you again for your trust in Bluebird Care - it means so much to our team
My mother receives excellent care . The carers are punctual, kind totally understanding of her needs and highlight any problems or concerns which is very much appreciated by the family. Bluebird staff are always very helpful and easy to reach if the needs arise . As a family we are very happy with the service so far .
Business response:
Thank you so much for your lovely words. We're truly delighted to hear how happy you and your family are with the care mum receives from the whole team. It means a lot to us to know our team's kindness and understanding have made a positive difference to you all. We'll make sure your feedback is shared with everyone involved - they'll be so pleased to hear it. Thank you for choosing us and for trusting us to care for your mum.
Been with the team for a while initially as companions but with recent changes in health etc the team have stepped up and offer a personal professional extremely friendly service. Not just the visiting team either. The team at the office are exactly the same. It makes this next stage in my life and my parents lives easier in every way. Thank you.
Business response:
We're absolutely over the moon reading your review - thank you so much! Knowing that both our carers and office staff have made such a positive difference for you and your parents truly means everything to us. It's a real privilege to support you through this stage, and we'll continue giving our all to make things that little bit easier every day.
Frequently asked questions about Bluebird Care Medway
How is Bluebird Care Medway rated?
Bluebird Care Medway has a 4.7 star rating with 69 reviews.
When is Bluebird Care Medway open?
Bluebird Care Medway is closed now. It will open at 8:30 a.m.