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Bluebird Care Medway
- Home Health Care
- Gillingham
About this business
Location details
84-86 High St, Rainham, Gillingham, ME8 7JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One word will do, excellent
Business response:
Thank you so much for your lovely 5 star review. It's been an absolute pleasure supporting PN over the past few years. All of our carers truly enjoy seeing her each day and always look forward to their visits. We're so pleased to know you're happy with the care and support provided, your feedback means a lot to the whole team. Thank you again!
5 star service! We as a family cannot fault the care that my Nan is currently receiving. Every carer that has entered by grandparents home have been kind, respectful and so caring. I would highly recommend BlueBird Care.
Business response:
Thank you so much for taking the time to leave such a wonderful review. We're truly grateful for your kind words. It's incredible to hear how every carer has shown kindness, respect, and care towards your Nan and her home. We're so pleased to know that our support has made a positive difference to your Nan's wellbeing and to your family as a whole. Thank you again for your trust in Bluebird Care - it means so much to our team
My mother receives excellent care . The carers are punctual, kind totally understanding of her needs and highlight any problems or concerns which is very much appreciated by the family. Bluebird staff are always very helpful and easy to reach if the needs arise . As a family we are very happy with the service so far .
Business response:
Thank you so much for your lovely words. We're truly delighted to hear how happy you and your family are with the care mum receives from the whole team. It means a lot to us to know our team's kindness and understanding have made a positive difference to you all. We'll make sure your feedback is shared with everyone involved - they'll be so pleased to hear it. Thank you for choosing us and for trusting us to care for your mum.
Been with the team for a while initially as companions but with recent changes in health etc the team have stepped up and offer a personal professional extremely friendly service. Not just the visiting team either. The team at the office are exactly the same. It makes this next stage in my life and my parents lives easier in every way. Thank you.
Business response:
We're absolutely over the moon reading your review - thank you so much! Knowing that both our carers and office staff have made such a positive difference for you and your parents truly means everything to us. It's a real privilege to support you through this stage, and we'll continue giving our all to make things that little bit easier every day.
Bluebird staff are all friendly and go out of their way to support my daughter. Any questions are dealt with efficiently and I get a quick response. Out of all the care agencies that we have used this is the best and would recommended to anyone else.
Business response:
Hi Charlotte,Thank you so much for your lovely review and recommendation. We're delighted to hear how well the team have supported you and your daughter, and that you feel were always responsive.Ive had the pleasure of meeting your daughter myself shes such a lovely young person and it means a lot to know were making a positive difference for her and for you. Well be sure to share your kind words with the whole team, who will be so pleased to hear them.
I was really worried that I had to get carers in to see my mum. It was because I was going away for three weeks. I can't believe how much it has been so positive for me and my mum and dad. My mum has got Alzheimer's and my dad and I have been looking after her daily needs for five years. I have continued to have a carer here for five days a week because it's such a great help. All my concerns have been taken away. A particular person has really clicked with my mum. All the carers and so good too. However I am so happy that m... read more
Business response:
Thank you so much for your lovely feedback. We're so pleased to hear how much of a positive difference our care has made for both your mum and your family. It's wonderful that your mum has connected so well with her carer and sees her as a friend, continuity really does make all the difference, especially with Alzheimer's.We're proud to be supporting you and truly grateful for your kind words about our team and service.
During a recent medical emergency, Bluebird provided extra care at very short notice, later on the same day: an evening companion and someone to stay overnight. Bluebird's friendly responsiveness eased everyone's anxiety and enabled the patient to stay at home rather than go to hospital. All involved were very grateful.
Business response:
Thank you so much for your kind words. We're delighted to hear that our team was able to support you quickly during a difficult time. Providing compassionate, responsive care, especially when it's most needed. It's great to know that our presence brought comfort and helped your loved one remain at home. We'll be sure to pass your appreciation on to the team involved. Thank you again for taking the time to share your experience.
Always excellent service. The carers are always in uniform and nothing is too much trouble. A range of care, from domestic, shipping, personal or companionship is on offer at reasonable rates. Office staff very helpful and on hand with any queries. Would thoroughly recommend.
Business response:
Thank you so much for your kind words and thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provide. Our carers take great pride in their work, and it means a lot to know that their efforts are appreciated. We're also glad the office team has been helpful and responsive when needed. Thank you again!
Our son really enjoys his time with his carers, and every carer that comes into our home is lovely. We are sent a rota every week so that we are aware of any changes. The office staff are really helpful too!
Business response:
Thank you so much. I've had the pleasure of meeting your son myself - I can honestly say the team always speak so highly of him. We really appreciate your kind words about Bluebird - it means a lot to us all. Thanks, Sean
Frequently asked questions about Bluebird Care Medway
How is Bluebird Care Medway rated?
Bluebird Care Medway has a 4.7 star rating with 73 reviews.
When is Bluebird Care Medway open?
Bluebird Care Medway is closed now. It will open on Monday at 8:30 a.m.