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Bluebird Care Medway
- Home Health Care
- Gillingham
About this business
Location details
84-86 High St, Rainham, Gillingham, ME8 7JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird staff are all friendly and go out of their way to support my daughter. Any questions are dealt with efficiently and I get a quick response. Out of all the care agencies that we have used this is the best and would recommended to anyone else.
Business response:
Hi Charlotte,Thank you so much for your lovely review and recommendation. We're delighted to hear how well the team have supported you and your daughter, and that you feel were always responsive.Ive had the pleasure of meeting your daughter myself shes such a lovely young person and it means a lot to know were making a positive difference for her and for you. Well be sure to share your kind words with the whole team, who will be so pleased to hear them.
I was really worried that I had to get carers in to see my mum. It was because I was going away for three weeks. I can't believe how much it has been so positive for me and my mum and dad. My mum has got Alzheimer's and my dad and I have been looking after her daily needs for five years. I have continued to have a carer here for five days a week because it's such a great help. All my concerns have been taken away. A particular person has really clicked with my mum. All the carers and so good too. However I am so happy that m... read more
Business response:
Thank you so much for your lovely feedback. We're so pleased to hear how much of a positive difference our care has made for both your mum and your family. It's wonderful that your mum has connected so well with her carer and sees her as a friend, continuity really does make all the difference, especially with Alzheimer's.We're proud to be supporting you and truly grateful for your kind words about our team and service.
During a recent medical emergency, Bluebird provided extra care at very short notice, later on the same day: an evening companion and someone to stay overnight. Bluebird's friendly responsiveness eased everyone's anxiety and enabled the patient to stay at home rather than go to hospital. All involved were very grateful.
Business response:
Thank you so much for your kind words. We're delighted to hear that our team was able to support you quickly during a difficult time. Providing compassionate, responsive care, especially when it's most needed. It's great to know that our presence brought comfort and helped your loved one remain at home. We'll be sure to pass your appreciation on to the team involved. Thank you again for taking the time to share your experience.
Always excellent service. The carers are always in uniform and nothing is too much trouble. A range of care, from domestic, shipping, personal or companionship is on offer at reasonable rates. Office staff very helpful and on hand with any queries. Would thoroughly recommend.
Business response:
Thank you so much for your kind words and thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provide. Our carers take great pride in their work, and it means a lot to know that their efforts are appreciated. We're also glad the office team has been helpful and responsive when needed. Thank you again!
Our son really enjoys his time with his carers, and every carer that comes into our home is lovely. We are sent a rota every week so that we are aware of any changes. The office staff are really helpful too!
Business response:
Thank you so much. I've had the pleasure of meeting your son myself - I can honestly say the team always speak so highly of him. We really appreciate your kind words about Bluebird - it means a lot to us all. Thanks, Sean
Bluebird are a very caring company. They have gone above and beyond on many occasions. The carers are very knowledgeable, consistent with care they provide. The office is contactable 24 hours a day.
Business response:
Thanks so much for the lovely review and kind words on behalf of Bob - he's a favourite with many of our team! We're really proud to support him and glad to hear you've witness how amazing the team are!Thanks, Sean
I cannot praise the carers and office staff at Bluebird Medway enough. I live in the USA and facilitate the care for my elderly mother (Medway resident). Bluebird are incredibly professional and understanding to my situation, and do everything they can to help both Mum and I on a day-to-day basis, as well as any unplanned events or emergencies that pop up. I know Mum can be headstrong and difficult sometimes, and I know the girls take this with grace, compassion and humour. I don't have cause to call the office much these da... read more
Business response:
Dear Jo,Thank you so much for your thoughtful review. We can only imagine how challenging it must be to support your mum from overseas, and we're really glad to know that we've been able to make things a little easier for both of you.It means a great deal to us that you feel confident in the care your mum is receiving. We always aims to be caring, reliable, and responsive, and it's lovely to know that this has made a difference for you and your family.We'll make sure your message is shared with everyone involved. Thank you a... read more
He is very happy with the care and support he receives.
Business response:
Thank you very much for taking the time to write your review. We are delighted you are happy with our services.
First-class service from the carers up through to the management. The carers report any concerns and if I have any, they are quickly dealt with. They give an efficient, reliable, caring service. Any issues that I have, they are there to help and guide me. First-class - excellent - caring - reliable.
Business response:
Thank you so much for taking the time to write your review, it is very much appreciated, we aim to provide a premium service to all our customers and so happy we been successful in doing so.
Frequently asked questions about Bluebird Care Medway
How is Bluebird Care Medway rated?
Bluebird Care Medway has a 4.7 star rating with 69 reviews.
When is Bluebird Care Medway open?
Bluebird Care Medway is closed now. It will open at 8:30 a.m.