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Bluebird Care Medway
- Home Health Care
- Gillingham
About this business
Location details
84-86 High St, Rainham, Gillingham, ME8 7JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was originally apprehensive about getting in carers to assist my elderly mother getting up in the morning, and the associated personal care. Bluebird Care were recommended, from the initial assessment, care plan and the commencing of the care visits, I have always had a positive experience. My mother has nothing but praise for her carers and speaks of them fondly. This was a great relief to me and the rest of the family. I would recommend anyone who is considering engaging carers to seriously consider Bluebird Care.
Business response:
Thank you very much for taking the time to write your review. We are so happy that we have put your mind at rest and Mum is getting the care she needs. Thank you.
Bluebird Care allows our mum to remain in her own home which she would otherwise not be able to do. The carers are attentive and always pass on any concerns they have so that we are aware and can remedy any issues swiftly. Their care gives mum and us peace of mind that on any given day she has regular checks and contact to ensure her safety and well-being. My sister and I would not have been able to manage without Bluebird's excellent care and input.
Business response:
Thank you so much for taking the time to write your review, we are so pleased mum is able to stay in her own home and in the care of Bluebird carers and that this gives you peace of mind. Our care team are very caring and supportive and this is so important to providing a good service.
The carers are very helpful, and go the extra mile. Always ask if there is anything else to be done. I have a change of carers daily, always smiling and cheerful and make me laugh. I am very happy with my lot. The office staff are only too pleased to help with any questions I have. All in all they all care 100%. I wouldn't change a thing.
Business response:
Thank you for taking the time to write a review we are so happy your care is working well and you are satisfied with the our services, this is great to hear.
The care service has been professional, extremely respectful, caring and my father is delighted when the carers arrive to look after him.
Business response:
Thank you so much for taking the time to write your review, we value your appreciation. Our staff as always caring professionals and how lovely their arrival is greatly received.
I am so lucky to have my carers, firstly they let me do what I can but they are always there to help me when I need it.
Business response:
Thank you so much for taking the time to write your review, we always will do our best to maintain independence for our clients and support them in what ever way we can.
We have been with Bluebird since July 2022. we have not used any other homecare services for comparison purposes but have been very pleased with the care and support provided. All staff are helpful and answer the telephone in a timely manner. My stepfather (the client) is physically disabled with a prosthetic left leg and has dementia. He is treated with care and respect and patience by the carers who visit. I have just increased the number of visits on our 6 monthly review, which will hopefully make things easier.
Business response:
Thank you for taking the time to write your review. We are happy the service has been supportive to you both. We pride ourselves on good quality care.
All the individual carers from Bluebird Care Medway have taken it upon themselves to engage with both my mother-in-law, the client, and her husband and not just worry about the care they are providing. They are extremely professional and I would not hesitate to recommend them to anyone who has care needs. It was important that my mother-in-law liked her carers and could not have asked for anyone better.
Business response:
Thank you so much for taking the time to write your review. We always strive to be professional and caring and to promote our values and services, we are very proud of our care team.
The carers have been on time, left on time and been very helpful. The dinners have been great.
Business response:
Thank you so much for taking the time to write your review, your feedback is very much appreciated. We aim to provide a valued service to our customers wherever needed, so happy to be of help to you.
I have been using Bluebird Care Medway live in for my mother for four weeks now and the service is excellent. The two carers that alternate are so considerate and caring to Mum and provide great service and have fitted in with our family very well.
Business response:
Thank you so much for taking the time to write this review, we are very happy to be of service, such a lovely compliment for our staff too. We pride ourselves on providing a caring and professional way.
Frequently asked questions about Bluebird Care Medway
How is Bluebird Care Medway rated?
Bluebird Care Medway has a 4.7 star rating with 73 reviews.
When is Bluebird Care Medway open?
Bluebird Care Medway is closed now. It will open at 8:30 a.m.