Bluebird Care Medway

4.7

Home Health Care
Gillingham

About this business

Healthcare Home Health Care

Location details

84-86 High St, Rainham, Gillingham, ME8 7JH, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.773 reviews

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Karan B

a year ago

Bluebird are a very caring company. They have gone above and beyond on many occasions. The carers are very knowledgeable, consistent with care they provide. The office is contactable 24 hours a day.

Business response:

Thanks so much for the lovely review and kind words on behalf of Bob - he's a favourite with many of our team! We're really proud to support him and glad to hear you've witness how amazing the team are!Thanks, Sean

Jo B

a year ago

I cannot praise the carers and office staff at Bluebird Medway enough. I live in the USA and facilitate the care for my elderly mother (Medway resident). Bluebird are incredibly professional and understanding to my situation, and do everything they can to help both Mum and I on a day-to-day basis, as well as any unplanned events or emergencies that pop up. I know Mum can be headstrong and difficult sometimes, and I know the girls take this with grace, compassion and humour. I don't have cause to call the office much these da... read more

Business response:

Dear Jo,Thank you so much for your thoughtful review. We can only imagine how challenging it must be to support your mum from overseas, and we're really glad to know that we've been able to make things a little easier for both of you.It means a great deal to us that you feel confident in the care your mum is receiving. We always aims to be caring, reliable, and responsive, and it's lovely to know that this has made a difference for you and your family.We'll make sure your message is shared with everyone involved. Thank you a... read more

Julie W

a year ago

He is very happy with the care and support he receives.

Business response:

Thank you very much for taking the time to write your review. We are delighted you are happy with our services.

Kevin K

a year ago

First-class service from the carers up through to the management. The carers report any concerns and if I have any, they are quickly dealt with. They give an efficient, reliable, caring service. Any issues that I have, they are there to help and guide me. First-class - excellent - caring - reliable.

Business response:

Thank you so much for taking the time to write your review, it is very much appreciated, we aim to provide a premium service to all our customers and so happy we been successful in doing so.

A W

a year ago

Only been using Bluebird for a few months just, so my Dad has a bit of company while me and my sister are at work. He says the girls are great and they make him laugh while helping him with his house work. Lovely young ladies that are always respectable to my Dad which is all I can ask for.

Business response:

Thank you so much for taking the time to write a review, we are so pleased that our care staff are making a great impression on Dad and that we are making his day so much better. That's absolutely fantastic.

Mackenzie T

2 years ago

My home care is amazing. She is always lovely and bouncy and a pleasure to have help. Bluebird Care always treats me well, whether it is the finance team or other carers. Well worth the money spent on them.

Business response:

Thank you so much for taking the time to write your review. We are so happy to know you are pleased with the service we provide.

Matthew M

2 years ago

The care my father receives is very good. The carers are kind and understanding, it must be difficult sometimes, as my father is hard of hearing and with poor memory, but he is 96 years old. It makes my life easier if I receive the next week's schedule on Friday, as I fill out my father's calendar on Friday, which he pays attention to. With a number of road works going on, I understand carers can be delayed, also with sickness and school holidays, it must be a challenge for staff and schedules.

Business response:

Thank you kindly for taking the time to write your review. We appreciate your understanding of the challenges we face with logistics and the roads as they currently are at the moment. We strive to give the best services possible in a professional and caring way for all our customers and are happy to be recognised by everyone involved.

Leanie M

2 years ago

I've had care for my husband for two years now and I couldn't be without bluebird care. They help me with maintaining my life around my husband. There always on time. Always very caring and understanding. You get what you pay for with Bluebird.

Business response:

It's heartening to hear such positive feedback about your experience with Bluebird Care! We greatly appreciate your kind words and are thrilled to know that our services have been instrumental in supporting both you and your husband over the past two years. Thank you for placing your trust in Bluebird Care. We're here for you whenever you need us. Many Thanks.

Douglas G

2 years ago

I was originally apprehensive about getting in carers to assist my elderly mother getting up in the morning, and the associated personal care. Bluebird Care were recommended, from the initial assessment, care plan and the commencing of the care visits, I have always had a positive experience. My mother has nothing but praise for her carers and speaks of them fondly. This was a great relief to me and the rest of the family. I would recommend anyone who is considering engaging carers to seriously consider Bluebird Care.

Business response:

Thank you very much for taking the time to write your review. We are so happy that we have put your mind at rest and Mum is getting the care she needs. Thank you.