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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One month since the start of this arrangement and it is working well. All the helpers have been helpful and professional in the best possible way. I realise I am independent and there is not a lot they can do for me and this is perhaps frustrating for them! In a few days I shall be 93 and I know that the time will come when I shall need more help but I am trying to defer that for as long as possible and I am being encouraged in that. Each time I look forward to the visits and I will try to find more things for them to do! My... read more
Business response:
Thank you so much for your kind feedback. I am pleased that the visits are proving to be so beneficial and I know that all of your carers look forward to seeing you too. I will pass on your comments to them all.
Very helpful & kind, obliging Issue with early start now resolved. Overall excellent
Business response:
Thank you for lovely review. We really appreciate you taking the time to write this for us and we are pleased that initial issues with visit times were resolved speedily
Dad says the carers are always very kind. I live 80 miles away and my sister even further, so the carers' notes on the app are a real lifeline for us. We know they will flag up any problems that we should know about. It's good to arrive and find the house (and Dad) clean and tidy and be able to focus on Dad rather than have to start cleaning.
Business response:
Thank you for your review. Knowing the app notes offer reassurance from 80 miles away means a great deal to us. We will continue to look after Dad to the best of our ability! Dawn, Registered Manager.
The team from Bluebird Care in Plymouth have been looking after my mum for the last few months and we can happily say the experience has been excellent. From my first telephone enquiry onwards everyone has been kind, professional, listened carefully to our requirements and always responded in a considerate fashion without being pushy in any way. We would happily recommend Bluebird Care, call them up and get on board!!
Business response:
Peter, thank you so much for your wonderful review. I am pleased that your experience has been such a positive one. I will pass your comments onto all the team as it will make such a difference to know how much they are appreciated.
I have been a client of Bluebird since May 2026 and have been both very satisfied and pleased with the care they have provided. The visiting carers are always well presented, thoughtful & attentive and I was quickly able to establish very pleasant relationships. As a care providing company I can recommend them without reservation.
Business response:
Thank you for taking the time to write a review for us. We are pleased that you are satisfied with the support that we are providing and it always good to hear that you have built up a relationship with your care team. Also thank you for your recommendation as it means so much to us all.
I appointed Bluebird to provide daily care for my mum following the death of my dad on 1st March. The Bluebird central team are incredibly well organised and were extremely flexible when I need additional emergency carers before and after my mum's 5 day hospital visit. Their record keeping is outstanding and I had access to the records my mum's carers wrote every day using a special App. I could view which carers were looking after my mum every day using this App. Many times I had to pass on very detailed instructions to the... read more
Business response:
Dear Janet, Thank you so much for taking the time to review our service and we are overwhelmed by your kind words. We work extremely hard to ensure all of our customers have this experience so again, thank you for sharing your experience. Best Wishes, Dawn Hackett - Registered Manager.
Such kind and friendly and patient staff. A big relief knowing that Mum is safe & has company Thank you. Mum really enjoys the visits & frequently talks about the staff
Business response:
Thank you for sharing your lovely words about our team. Knowing your mum feels safe and enjoys our visits brings us great joy.
I am most impressed with Bluebird Care, each and every carer is punctual, very caring and willing to help whatever is required, ie: shopping, ironing, prep Martin's breakfast if needed. I couldn't be happier for the help Bluebird give us.
Business response:
Thank you for your kind comments. We are pleased that we make a difference and offer support for you and Martin
I am very pleased with Bluebird's care. The carers arrive on time and stay up to 30/40 mins. Some carers talk with me about daily news and family. Other are very taciturn especially 2 of the girls. All carers wear uniform. I tease some who come who display "Bluebird" on black tops and trousers. I would like visits from physiotherapists to help me to walk.
Business response:
Thank you for taking the time to review our services. We are pleased that the careworkers make a difference to your day. I will pass your comments on to your team.
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.8 star rating with 78 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is closed now. It will open tomorrow at 8:30 a.m.