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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appointed Bluebird to provide daily care for my mum following the death of my dad on 1st March. The Bluebird central team are incredibly well organised and were extremely flexible when I need additional emergency carers before and after my mum's 5 day hospital visit. Their record keeping is outstanding and I had access to the records my mum's carers wrote every day using a special App. I could view which carers were looking after my mum every day using this App. Many times I had to pass on very detailed instructions to the... read more
Business response:
Dear Janet, Thank you so much for taking the time to review our service and we are overwhelmed by your kind words. We work extremely hard to ensure all of our customers have this experience so again, thank you for sharing your experience. Best Wishes, Dawn Hackett - Registered Manager.
Such kind and friendly and patient staff. A big relief knowing that Mum is safe & has company Thank you. Mum really enjoys the visits & frequently talks about the staff
Business response:
Thank you for sharing your lovely words about our team. Knowing your mum feels safe and enjoys our visits brings us great joy.
I am most impressed with Bluebird Care, each and every carer is punctual, very caring and willing to help whatever is required, ie: shopping, ironing, prep Martin's breakfast if needed. I couldn't be happier for the help Bluebird give us.
Business response:
Thank you for your kind comments. We are pleased that we make a difference and offer support for you and Martin
I am very pleased with Bluebird's care. The carers arrive on time and stay up to 30/40 mins. Some carers talk with me about daily news and family. Other are very taciturn especially 2 of the girls. All carers wear uniform. I tease some who come who display "Bluebird" on black tops and trousers. I would like visits from physiotherapists to help me to walk.
Business response:
Thank you for taking the time to review our services. We are pleased that the careworkers make a difference to your day. I will pass your comments on to your team.
I am very pleased with Bluebird's care. The carers arrive on time and stay up to 30/40 mins. Some carers talk with me about daily news and family. Other are very taciturn especially 2 of the girls. All carers wear uniform. I tease some who come who display "Bluebird" on black tops and trousers. I would like visits from physiotherapists to help me to walk.
Business response:
Thank you for taking the time to review our services. We are pleased that the careworkers make a difference to your day. I will pass your comments on to your team.
We are extremely pleased with the care that Mum is recieving. The three ladies that visit here are very patient and understanding. We would certainly recommend Bluebird Care to other people in our situation.
Business response:
Thank you so much for your comments it is much appreciated. I will pass your comments on to our staff as this is what makes their job worthwhile. I am pleased that we are able to support your Mum as this time
I am happy with the service provided
Business response:
Thank you for taking the time to write a review for us. I am so pleased that you are happy with the service that we provide. I will pass your comments on to the team
My mother has now been with BBC for several years. The level of service is excellent with my mother having built up a strong and beneficial set of relationships with all the carers that visit her 3 times a day. BBC not only delivers the highest level of care to my mother but always keep me informed with any concerns they may have concerning her welfare. Their daily online reporting system completed every day is a real help in keeping tabs on how well my mother is doing and again for raising any concerns. I would highly recom... read more
Business response:
Thank you for taking the time to write us this lovely review. We are so pleased to hear that we are able to care for your Mother in such a positive manner for both her and your whole family. Best Wishes, Dawn
Bluebird carers started visiting 2 weeks ago. We've probably had about 8-10 different carers from them and they've all been brilliant - very professional and caring. They're happy to help with anything in the house if they have extra time from their personal care duties. I would recommend to anyone who needs care and can afford it because it's not cheap. But we think it's good value for money in this personally difficult time for us.
Business response:
Thank you so much for taking the time to leave us this lovely review. We are so pleased to hear you would recommend us as a service, this is what we strive for. Best Wishes, Dawn
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.7 star rating with 73 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is open now. It will close at 5:00 p.m.