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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Until now, my wife and I have experienced a fair, cross-section of staff who attend to my wife's personal care. We have not been disappointed. The staff portray a friendly and professional disposition which is most welcome and I have no hesitation in recommending the service.
Business response:
Thank you for taking the time to complete a review for us. It really does mean so much to everyone here at Bluebird Care Plymouth & South Hams. We pride ourselves on providing professional and happy staff to help support our customers and we are pleased that you find this to be the case.
My mum has had twice weekly visits from Bluebird for almost a year. She and I have been impressed by the continuity of care, which means she feels very comfortable with the same carers who have got to know her and provide support in a very bespoke way. They have been reliable, respectful and compassionate from the word go. I feel reassured and grateful to have them (and the pleasant office staff!) take care of Mum.
Business response:
Thank you for your kind words. I will make sure that they get passed on to your mum's regular carers. We try our best to provide continuity of care as we know how daunting it can be having different people in and out of your home. I am very pleased that receiving support from us makes such a difference to you and your mum.
Very pleased with the company who provided day care to my son.
Business response:
Thank you for reviewing us on homecare.co.uk. I am pleased that you are happy with the support that we provide to your son as we try our best to make a difference to our customers and their families.
Carers are extremely good, very professional and helpful and engage well with the client. The only point which is a little lacking is the administration but with lots of problems, weather, sickness, leave etc. of carers, they do a difficult job well.
Business response:
Thank you so much for taking the time to post a review, it really is important to us to hear how we are doing. I will speak to the registered manager regarding the administration side of things and ask her to give you a call to discuss further. I am pleased that you find the carers professional and helpful and we are happy to support you and your husband.
We needed to arrange care quickly to get my father out of the hospital. Most of the agencies I spoke to couldn't help at all or would arrange care in a few weeks. Bluebird offered care in a week and provided superb service. Communication was good, the office was well organised and the carers were all friendly, professional and patient. They were always punctual even when a storm put flooded roads and fallen trees in the way. Bluebird are not the cheapest care agency, but I cannot imagine anyone else giving a better service.
Business response:
Thank you so much for taking the time to complete a review for us. I am really pleased that we managed to support your father in coming home from the hospital as we know that people recover better in their own home. I will pass your kind words on to all of the office and care team.
Bluebird have been visiting my mum daily for a few months now after she had a series of falls. My mum was initially reluctant to accept any care but recently told me that she really enjoys their visits now, how pleasant, cheerful and helpful they all are. I already thought this from Day 1, from our initial meeting to discuss my mum’s requirements, to any ongoing requests or changes to care. I would not hesitate to recommend them to anyone.
Business response:
Thank you so much for writing a review for us, it really means so much to us all. I am pleased to hear that your mum is enjoying the visits from her care workers and wonderful that she has allowed us to provide support for her. I will pass your comments on to the rest of the team as it will really lift their spirits. Thank you.
Mum has only had care for two days per week during July and August 2023 so far. In that time, I have had contact with the carers, the management and the office staff. Without exception, all staff are professional, courteous and kind, being responsive to any queries or changes of need. I particularly appreciate how reliable the carers have been. I would not hesitate to highly recommend this agency to anyone who requires a care package.
Really pleased with the care provided with Bluebird Care Plymouth & South Hams, the carers are 'friendly, thoughtful and good with my husband.
Business response:
Thank you for your kind words, they mean so much to us all. I am so pleased that we are able to support your husband and make a difference. Thank you for taking the time to complete this review.
I am delighted with the care I received and look forward to my visits.
Business response:
Thank you so much for taking the time to complete a review for us. We are very pleased that you look forward to your visits and that you are happy with the service you receive.
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.7 star rating with 75 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is closed now. It will open on Monday at 8:30 a.m.