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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have been visiting my mum daily for a few months now after she had a series of falls. My mum was initially reluctant to accept any care but recently told me that she really enjoys their visits now, how pleasant, cheerful and helpful they all are. I already thought this from Day 1, from our initial meeting to discuss my mum’s requirements, to any ongoing requests or changes to care. I would not hesitate to recommend them to anyone.
Business response:
Thank you so much for writing a review for us, it really means so much to us all. I am pleased to hear that your mum is enjoying the visits from her care workers and wonderful that she has allowed us to provide support for her. I will pass your comments on to the rest of the team as it will really lift their spirits. Thank you.
Mum has only had care for two days per week during July and August 2023 so far. In that time, I have had contact with the carers, the management and the office staff. Without exception, all staff are professional, courteous and kind, being responsive to any queries or changes of need. I particularly appreciate how reliable the carers have been. I would not hesitate to highly recommend this agency to anyone who requires a care package.
Really pleased with the care provided with Bluebird Care Plymouth & South Hams, the carers are 'friendly, thoughtful and good with my husband.
Business response:
Thank you for your kind words, they mean so much to us all. I am so pleased that we are able to support your husband and make a difference. Thank you for taking the time to complete this review.
I am delighted with the care I received and look forward to my visits.
Business response:
Thank you so much for taking the time to complete a review for us. We are very pleased that you look forward to your visits and that you are happy with the service you receive.
All the carers have been very efficient, helpful and punctual. They are very polite and raise my wife's spirits when I feel down. Nothing is ever too much trouble and they always put her needs first. It can be a quick wash or change a really messy pad. When one of the carers has been unavailable at short notice another is always provided by the company, often after a phone call explaining the changes.
Business response:
Thank you for taking the time to complete a review. We are so pleased that the service we provide is meeting your expectations and providing support to both you and your wife.
Bluebird carers and management are kind, very helpful and responsive to needs and changes. Carers are very personable and friendly, always checking what Mum needed and giving her choices. Punctual and reliable at all times. Consistently provided a high standard of care, even during difficult times eg: falls - being calm and compassionate. Thank you to the carers and management. We felt reassured in Bluebird's care.
Business response:
Thank you for taking the time to review our service - it really means the world to us. We strive to provide the best care and support to all of our customers and receiving your feedback makes it all worthwhile so thanks again.
I am well pleased with the service provided by Bluebird. Some carers are better than others but the general view is that the carers produce excellent service, always with a smile on their face. They help me considerably to get through the day. One reason is that they bring me newspapers early in the day. (It seems newsagents and other retail outlets do not deliver anymore). Since having a grave dose of COVID I cannot read a book anymore which upsets me having been an avid reader all my life. Having employed Bluebird for over... read more
Business response:
Thank you for taking the time to submit a review. It is good to hear that the carers enable you to take delivery of your daily newspaper as its often the small things that make the biggest difference. I will pass your comments on to the office team regarding communication. Thank you for bringing this to my attention.
First time using a care agency and have been very pleased with the service provider. Lovely staff and good support from management.
Business response:
Thank you for your review. I am so pleased that your first experience of receiving support is a positive one and that it is Bluebird Care that is supporting you.
Our experience with Bluebird Care is very excellent, no trouble at all. The carers are so nice, on time and cheerful, which my husband needs. Nothing is too much trouble and would not hesitate to recommend them to anyone else.
Business response:
Thank you so much for taking the time to add a review. We are always pleased to hear that we are providing a quality service. I'm particularly pleased to hear that our carers are cheerful as 'smiles make smiles'.
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.8 star rating with 69 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is closed now. It will open at 8:30 a.m.