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1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted someone to become "me" for a few hours in the week whilst I was away on holiday with my grandchildren- that was exactly what we got- somebody who was supportive, interested and "good" with my mother.
My 87 year old father who lived alone had been diagnosed with lung cancer in December 2015 and in early May 2016 had to stay in a hospice to control pain relief, and it was recommended to me by the staff at the hospice to get a care plan in place for his return home. With only a few days notice, I went on the recommendation and chose 'Bluebird Care'. They were extremely professional, very understanding of the difficult circumstances and helpful to our families requirements at that time. We only used the agency for a few week... read more
Care agency provided consistent, professional care from management as well as from all staff deployed to our home. Every member of staff was warm, friendly and empathetic and went the "extra mile" on every shift. Our cousin felt her needs were not met and our family home remained a family home even though we had a lot of carers in and out- they were totally respectful of our "space" as well as our cousins. Always smartly dressed and adhered to the codes of practice in place. Trustworthy, honest and excellent time keepers. Th... read more
Excellent service and contact throughout the entire process from initial contact, meeting and setting up the care needed for my mother. Consistent attendance from carers each week has enabled the development of confidence and understanding and understanding of needs. Mum actually now looks forward to the conversation and exchanges.
The agency has been very accommodating, catering to mum's needs for companionship and minor household tasks as well as for personal care. The time of visits are also flexible to suit her and what she is doing. Staff are polite, smart and friendly. They treat mum with kindness and respect and make her feel valued as a person. We are very happy with the care we are receiving.
I really appreciated every stage of the process of helping Dad with these guys. It is a bit confusing and the ladies help steer my wife and I in the right direction to set up care for Dad so he could recover and stay at home. He's loved it to be honest, he has made great friends of his ladies who are very good to him. They really are lovely and caring. 10/10
My present situation is that the amount of help needed is minimal - largely only cleaning. My age- 88- indicates that I will obviously need increasing amounts of help in the future. However the lady who does this cleaning weekly is very satisfactory in every aspect.
Bluebird Care Plymouth & South Hams has a 4.8 star rating with 71 reviews.
Bluebird Care Plymouth & South Hams is closed now. It will open tomorrow at 8:30 a.m.