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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had my mum's six monthly review meeting with the care manager. A thorough and sensitive review of my mum's care with Bluebird. A useful meeting. Thank you.
Business response:
Thank you for completing a review for us. We hold reviews to ensure that we are providing the support that is required and in order to make any changes that are required. However, we make changes regularly as required. I am pleased that you felt that this was beneficial and will pass your comments onto the Care manager.
The carers are the most thoughtful + kind people always go the extra mile and makes us laugh even early in the morning, made our lives easier and takes the stress out. Thank you all we are so grateful.
Business response:
Thankyou for this wonderful review, we are pleased to hear we are making your lives easier, Best Wishes, Dawn
We used the domiciliary care service provided by Bluebird Care for my father-in-law. As his needs changed, they showed flexibility and the communication from the care team and management was truly excellent. Not living close to him, the daily notes were invaluable and the manager was always quick to respond to emails and calls. The office team were always on hand and the out-of-hours service was helpful and efficient. The whole team cared about my father-in-law's welfare and it really showed in the overall care he received. ... read more
Business response:
Thank you so much for posting a review, it really means a lot to us. We are so pleased that we are able to support your father-in-law with his changing needs. Our aim is to offer a service that supports people from one visit a week through to live-in and everything in between. We enable people to remain at home as their needs change and also offer peace of mind to families and carers alike - this is especially important when you are not close at hand. Thank you for your lovely words.
Having carers each morning enables Mum to start the day well.
Business response:
Thank you for writing a review - we are very pleased that we make a difference to your mum's day - that is what we aim for every day.
We remain very happy with the quality and the care provided by Bluebird Care. We are also pleased with the way in which management responds to issues/queries that arise from time to time. Communication is generally excellent.
Business response:
Thank you for taking the time to write a review for us, we really appreciate you taking the time to do so and it means a lot to the teams. Communication is something that the office team works really hard on so it's great to hear that your experience is excellent. I will make sure that this is passed on to the teams as we all like to know that we are doing a good job. Many thanks.
Mom had wonderful care from Bluebird. All carers were very professional and caring. Certainly would use Bluebird again.
Business response:
Thank you for reviewing our service. I am pleased that you and your mum were happy with the service that we provided. It also means so much to us to know that you would also use our service again should you need to. Thank you.
We have changed Dad's care company to Bluebird Care and we made the best decision. His care needs have changed in a short space of time and his care package has been very well assessed. He lives independently in a self-contained apartment. All carers are lovely, friendly and experienced. The management is always on hand and very adaptive with clients' needs, always on time, chat throughout the visits as well. The app is amazing, you can see the care visit and also rota for peace of mind. Highly recommend Bluebird and thank y... read more
Very pleased with the service and recording keeping for Mother's care. During the period of care her needs increased from 2 to 4 visits per day. The increasing number of falls meant that a single carer was insufficient to cope with her growing needs. All carers spent time talking with Mother as well as doing the ever-growing list of required tasks.
Business response:
Thank you for taking the time to write a review for us. I am pleased that we are able to support your Mum to stay at home and remain as independent as possible. Spending time talking to our customers is such an overlooked part of our role but one which adds value to the care workers' daily work and helps brighten up the customers' day. I hope we continue to support your Mum over the coming months and years.
Mum can't sing the praises of Bluebird Care high enough. Mum says everyone has been wonderful and very caring. She has really enjoyed welcoming the carers into her home and eventually embraced her weekly dining visit. That was a result given her reluctance to accept care in the first place. My sister, brother and myself have valued the service and feedback. Highly recommended
Business response:
Thank you so much for taking the time to write such a positive review. We know how difficult it can be for people to let strangers into their home and we view this as a privilege. It is a testament to the carers who go into your mum that this has been such a positive experience. I will pass your comments on to your mum's team as this kind of review is what makes the job so worthwhile.
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.7 star rating with 75 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is closed now. It will open on Monday at 8:30 a.m.