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Bluebird Care Plymouth & South Hams
- Home Health Care
- Plymouth
About this business
Location details
1st floor, VALLEY HOUSE, Valley Rd, Plympton, Plymouth, PL7 1RF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having carers each morning enables Mum to start the day well.
Business response:
Thank you for writing a review - we are very pleased that we make a difference to your mum's day - that is what we aim for every day.
We remain very happy with the quality and the care provided by Bluebird Care. We are also pleased with the way in which management responds to issues/queries that arise from time to time. Communication is generally excellent.
Business response:
Thank you for taking the time to write a review for us, we really appreciate you taking the time to do so and it means a lot to the teams. Communication is something that the office team works really hard on so it's great to hear that your experience is excellent. I will make sure that this is passed on to the teams as we all like to know that we are doing a good job. Many thanks.
Mom had wonderful care from Bluebird. All carers were very professional and caring. Certainly would use Bluebird again.
Business response:
Thank you for reviewing our service. I am pleased that you and your mum were happy with the service that we provided. It also means so much to us to know that you would also use our service again should you need to. Thank you.
We have changed Dad's care company to Bluebird Care and we made the best decision. His care needs have changed in a short space of time and his care package has been very well assessed. He lives independently in a self-contained apartment. All carers are lovely, friendly and experienced. The management is always on hand and very adaptive with clients' needs, always on time, chat throughout the visits as well. The app is amazing, you can see the care visit and also rota for peace of mind. Highly recommend Bluebird and thank y... read more
Very pleased with the service and recording keeping for Mother's care. During the period of care her needs increased from 2 to 4 visits per day. The increasing number of falls meant that a single carer was insufficient to cope with her growing needs. All carers spent time talking with Mother as well as doing the ever-growing list of required tasks.
Business response:
Thank you for taking the time to write a review for us. I am pleased that we are able to support your Mum to stay at home and remain as independent as possible. Spending time talking to our customers is such an overlooked part of our role but one which adds value to the care workers' daily work and helps brighten up the customers' day. I hope we continue to support your Mum over the coming months and years.
Mum can't sing the praises of Bluebird Care high enough. Mum says everyone has been wonderful and very caring. She has really enjoyed welcoming the carers into her home and eventually embraced her weekly dining visit. That was a result given her reluctance to accept care in the first place. My sister, brother and myself have valued the service and feedback. Highly recommended
Business response:
Thank you so much for taking the time to write such a positive review. We know how difficult it can be for people to let strangers into their home and we view this as a privilege. It is a testament to the carers who go into your mum that this has been such a positive experience. I will pass your comments on to your mum's team as this kind of review is what makes the job so worthwhile.
Until now, my wife and I have experienced a fair, cross-section of staff who attend to my wife's personal care. We have not been disappointed. The staff portray a friendly and professional disposition which is most welcome and I have no hesitation in recommending the service.
Business response:
Thank you for taking the time to complete a review for us. It really does mean so much to everyone here at Bluebird Care Plymouth & South Hams. We pride ourselves on providing professional and happy staff to help support our customers and we are pleased that you find this to be the case.
My mum has had twice weekly visits from Bluebird for almost a year. She and I have been impressed by the continuity of care, which means she feels very comfortable with the same carers who have got to know her and provide support in a very bespoke way. They have been reliable, respectful and compassionate from the word go. I feel reassured and grateful to have them (and the pleasant office staff!) take care of Mum.
Business response:
Thank you for your kind words. I will make sure that they get passed on to your mum's regular carers. We try our best to provide continuity of care as we know how daunting it can be having different people in and out of your home. I am very pleased that receiving support from us makes such a difference to you and your mum.
Very pleased with the company who provided day care to my son.
Business response:
Thank you for reviewing us on homecare.co.uk. I am pleased that you are happy with the support that we provide to your son as we try our best to make a difference to our customers and their families.
Frequently asked questions about Bluebird Care Plymouth & South Hams
How is Bluebird Care Plymouth & South Hams rated?
Bluebird Care Plymouth & South Hams has a 4.8 star rating with 71 reviews.
When is Bluebird Care Plymouth & South Hams open?
Bluebird Care Plymouth & South Hams is closed now. It will open at 8:30 a.m.