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Bluebird Care Richmond & Twickenham
- Home Health Care
- Twickenham
About this business
Location details
15 Lion Rd, Twickenham, TW1 4JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent care + totally reliable, could not ask for more.
Business response:
Hi Christopher, Thank you for taking the time to share your kind feedback. We're delighted to hear that you have found our care to be excellent and our team completely reliable. Knowing that you feel confident in the support we provide means a great deal to our carers and office team. We are committed to delivering compassionate, dignified and high-quality care that people and their families can rely on. Thank you again for your lovely feedback and for trusting Bluebird Care. Kind regards, Bluebird Care - Richmond & Twick... read more
I have had a very positive experience of Bluebird Care for at least five years. The carers are unfailingly polite, coccineous and personable. I find that they are mostly on time and reliable and fulfil their tasks well.
Business response:
Thank you so much for your kind words and for trusting Bluebird Care to support you for the past five years. It means a great deal to us to know that you have consistently had such a positive experience with our team. We are especially pleased to hear that you find our carers polite, conscientious, personable and reliable. Providing dependable care with kindness and respect is at the heart of everything we do. Thank you again for taking the time to share your experience and for your continued trust in Bluebird Care.
The care staff have always been friendly, courteous, with attention to communication, listening to the client and explaining to her what is happening and soliciting her opinion. The care manager has overseen things well, being responsive, rapid and efficient, communicating with us and with other healthcare professionals directly to get the appropriate interventions when needed. Safety and rules are taken seriously and any hiccups quickly ironed out.
Business response:
Hi C H, Thank you for taking the time to share such detailed feedback. We are delighted to hear that our care staff have consistently been friendly, courteous and attentive, taking the time to listen, communicate clearly and involve your loved one in decisions about her care. It is also wonderful to hear that our care manager has provided such responsive and efficient support, working closely with your family and healthcare professionals when needed. We greatly appreciate your recognition of the team’s commitment to safety... read more
Bluebird Support is invaluable to my father and to the wider family. He has someone to help him navigate day-to day life and help do the routine things he might struggle with or forget! The family as peace of mind that he is assisted to continue to live in his own home and do the things he wants to do without worrying about him struggling with his mobility or memory. We are all very happy that we engaged Bluebird Care.
Business response:
Hi C C, Thank you for taking the time to share such thoughtful feedback. We are delighted to hear that our support has made such a positive difference to your father and has given your family peace of mind. Helping people continue to live safely and independently in their own homes, while supporting them with everyday tasks and maintaining the things they enjoy, is at the heart of everything we do. Your kind words mean a great deal to both our carers and office team, who are committed to providing compassionate, dignified an... read more
Generally responsive to my mothers needs. The staff polite & friendly. Information around rota's not always timely - so unsure of arrival times.
Business response:
Hi J B, Thank you for taking the time to share your feedback. We’re pleased to hear that our team has been responsive to your mother’s needs and that you’ve found our staff to be polite and friendly. It’s also helpful to hear your comments about communication around rotas and arrival times. We understand how important timely updates are for providing reassurance to families, and we truly appreciate you bringing this to our attention. Your feedback is invaluable and will help us continue to improve while delivering compassi... read more
My carer is very good & helpful
The carers who come to help my mum are always kind and efficient. They are patient and respectful and nothing is too much trouble, I would have no hesitation to recommend them
I have been thoroughly impressed with the service provided by Bluebird Care, from day one, the entire team has been exceptionally proffesional, proactive and polite. They dont just deliver standard care, they anticipate needs and take a highly organized, forward thinking approach to ensure everything runs smoothly I would highly recommend Bluebird Care to anyone looking for a relable, first class homecare provider.
Business response:
Hi M F, Thank you for taking the time to share such wonderful feedback. We are delighted to hear that you have been thoroughly impressed with the service provided by our team from day one. It is especially rewarding to know that our professional, proactive and organised approach has helped ensure your care experience runs smoothly and that our team has been able to anticipate needs along the way. Your kind words mean a great deal to both our carers and office team, who are committed to delivering high-quality care with compa... read more
Thank you for your excellent care
Business response:
Hi Christine, Thank you so much for taking the time to leave such a 5-star review. We are truly delighted to receive five stars across all categories, and it means the world to our entire team to know that both you and your husband have had such a positive experience with our team in Richmond & Twickenham. Warm Regards, Bluebird Care - Richmond & Twickenham
Frequently asked questions about Bluebird Care Richmond & Twickenham
How is Bluebird Care Richmond & Twickenham rated?
Bluebird Care Richmond & Twickenham has a 4.8 star rating with 104 reviews.
When is Bluebird Care Richmond & Twickenham open?
Bluebird Care Richmond & Twickenham is closed now. It will open tomorrow at 8:30 a.m.