This profile has been claimed by the business owner or representative.
Bluebird Care Solihull
- Home Health Care
- Solihull
About this business
Location details
Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hi I wood like to say how nice and so good to my mom and dad very carrying and sure no there jobs all lovely girls very smart appearance . They all make my mom and dad very happy and feel cunfertabull so I can't thank the team we have enough keep up the great work girls . My mom and dad are happy to be washed by the team now as feel good with them which shocked me a bit so great . They come mornings also get there breakfast . Take them a walk so getting sum exercise . They come lunch time to do their lunch . And give medicat... read more
Business response:
Thank you for such kind words and for taking the time to leave a review. It's a pleasure to support your parents, and in turn provide you and the rest of the family reassurance that you need.
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and straightforward. Fees and services were explained fully and we felt that his needs would be met.
Business response:
Thank you for your kind words and for taking the time to leave your review. We're so glad that the care your husband receiving has been a success and will be sure to pass on your lovely words to his carer.
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
Business response:
Thank you so much for your kind words. We're so pleased to hear that we were able to provide your aunt with the support she needed during a difficult time. Respect and dignity is at the heart of what we do.
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted. I'd definitely recommend them - they are efficient, friendly, professional and genuinely want the best for mom and family. Thank you x
Business response:
Thank you so much for your review. We're so pleased to hear that we met your expectations with the care your mom received and that she was able to enjoy the company of her care team. We will pass on your kind words to the team!
One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.
Business response:
Thank you for your kind words and taking the time to share your experience with us. We are so pleased to hear that we meeting your father's needs with the care we are providing.
My friend has been with Bluebird Care for approximately 12 months. The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect. Although the cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind. I would fully recommend Bluebird Care.
Business response:
Thank you so much for your kind words. We're so pleased to hear that we are able to provide you with the reassurance you need that your friend is cared for with the respect and dignity she deserves. We will be sure to share your review with her care team.
Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail. The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without com... read more
Business response:
Thank you so much for your kind words, we are so pleased to hear that you are happy with the service we provide to your father and the support we gave to your late mother. We will be sure to share your review with our team!
We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And... read more
Business response:
Thank you for your wonderful review and the kind words which I will be sure to pass on to the team. We are so pleased to hear that we are meeting your expectations and that our team are bonding with your mum, which I know was an important consideration when you were putting care in place. It was also a pleasure to have you join us at our recent dementia event!
Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as... read more
Business response:
Thank you so much for your kind words! It's a pleasure to support your dad, and in turn support your family too.
Frequently asked questions about Bluebird Care Solihull
How is Bluebird Care Solihull rated?
Bluebird Care Solihull has a 4.9 star rating with 79 reviews.
When is Bluebird Care Solihull open?
Bluebird Care Solihull is closed now. It will open on Monday at 8:30 a.m.