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Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contacted Bluebird Care in late February to seek additional support for my Mum and Dad following my Dads fall. Bluebird responded quickly and efficiently setting up a visit with my parents within a week. A week later a personal care plan has been arranged a set up. We are now 10 days into the care plan and it's going exceptionally well. My Dad is very happy with the care he is receiving, my Mum is less anxious and more rested, and I can happily go to work without worry or anxiety about my Dad getting himself set for the da... read more
Bluebird have been caring for my Elderly Mother for 4 months after she left hospital and respite care with a leg fracture. Since getting home with Bluebird carers in place my Mom's improvement has been remarkable. She looks forward to the visits and in addition to their tasks they show genuine interest in Mom and are chatty and engaging. The carers are professional in their approach but despite this they and the management team now feel like family friends. I feel we were fortunate to find such excellent care with Bluebird a... read more
Business response:
Thank you for your lovely review. We're delighted to hear about your mom's improvement and that you feel reassured by the support in place. It's a privilege to be part of her care.
We have been using bluebird care for several years now and I can honestly say that you couldn't get better. My dad has dementia and my mom and myself look after him at home. The carers, Jodie and Sarah are fantastic with him, giving us peace of mind. If we have any problems or changing times etc we know that we can just call Nabia and she will sort it out straight away. Nabia is extremely professional yet very approachable making us feel reasured. Nothing is too much trouble. All of dad's carers seem to genuinely care about ... read more
Business response:
Thank you for your wonderful feedback. We're so pleased to hear your family feels supported and reassured. It's a privilege to be part of your dad's care.
My experience with Bluebird has been very positive. My parents were reluctant to have home care but after meeting all the staff they soon changed their minds. The professionalism, care and support my parents and I have received has been amazing. They even arranged a call out at 10 mins notice which was most appreciated. I would not hesitate to recommend them and if I future the need arises I would use them again
Business response:
Thank you for your kind words. We're so pleased your parents felt comfortable and well supported by our team, and we're glad we could help at short notice. Your recommendation means a great deal to us.
The care provided by Bluebird (Solihull) has been invaluable, whilst I am recovering from surgery. Narbir listened to what I needed and there is flexibility in the package/ care provided (as this is short term). The carers are lovely and I've really appreciated the support provided, both practically and emotionally.
Business response:
Thank you for your lovely review. It's been a pleasure supporting you with your recovery, we will be sure to pass on your kind words to the team.
Hi I wood like to say how nice and so good to my mom and dad very carrying and sure no there jobs all lovely girls very smart appearance . They all make my mom and dad very happy and feel cunfertabull so I can't thank the team we have enough keep up the great work girls . My mom and dad are happy to be washed by the team now as feel good with them which shocked me a bit so great . They come mornings also get there breakfast . Take them a walk so getting sum exercise . They come lunch time to do their lunch . And give medicat... read more
Business response:
Thank you for such kind words and for taking the time to leave a review. It's a pleasure to support your parents, and in turn provide you and the rest of the family reassurance that you need.
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and straightforward. Fees and services were explained fully and we felt that his needs would be met.
Business response:
Thank you for your kind words and for taking the time to leave your review. We're so glad that the care your husband receiving has been a success and will be sure to pass on your lovely words to his carer.
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
Business response:
Thank you so much for your kind words. We're so pleased to hear that we were able to provide your aunt with the support she needed during a difficult time. Respect and dignity is at the heart of what we do.
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted. I'd definitely recommend them - they are efficient, friendly, professional and genuinely want the best for mom and family. Thank you x
Business response:
Thank you so much for your review. We're so pleased to hear that we met your expectations with the care your mom received and that she was able to enjoy the company of her care team. We will pass on your kind words to the team!
Bluebird Care Solihull has a 4.9 star rating with 84 reviews.
Bluebird Care Solihull is open now. It will close at 5:00 p.m.