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Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
Business response:
Thank you for the lovely feedback. It's a pleasure caring for your parents and enabling them to remain in the comfort of their own home!
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
Business response:
Thank you so much for your feedback and for coming back to us to support you whilst your wife was away. We will pass on your kind words to our team.
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package mo... read more
Business response:
Thank you so much for your wonderful feedback on our team! I'm so glad we are able to support not only your parents but you as well. We will be sure to pass on your kind words to their team of carers.
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area. Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in th... read more
Business response:
Many thanks for your kind words, Charles. We will be sure to pass on to your mother's care team!
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently. It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can get to know Mum and so she feels comfortable too. Thank you Bluebird Team.
Business response:
Were so pleased to have helped facilitate mom's move back home. We will be sure to pass on your wonderful feedback to our team!
My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems. Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also had a drink with her sandwich. We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after! We have used Bluebird in the past for the care of my... read more
Business response:
Thank you for your kind words, we will be sure to pass them on to our wonderful team!
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager i... read more
Business response:
Thank you for your lovely review Gemma. We will make sure to pass on your words to all the team involved in your dad’s care.
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.
Business response:
Thank you for your kind words Julie - we have a team of wonderful carers!
When the manager came to assess my daughter's needs she was very thorough, polite and friendly. The team are easy to contact and always returns my calls or emails. The ladies from Bluebird Care, who care for my daughter currently, are fabulous and I couldn't ask for more.
Business response:
Thank you for the lovely feedback! We will be sure to pass on your kind works to the team.
Bluebird Care Solihull has a 4.9 star rating with 84 reviews.
Bluebird Care Solihull is closed now. It will open at 8:30 a.m.