Bluebird Care Solihull

4.9

Home Health Care
Solihull

About this business

Healthcare Home Health Care

Location details

Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.984 reviews

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K B

9 months ago

One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.

Business response:

Thank you for your kind words and taking the time to share your experience with us. We are so pleased to hear that we meeting your father's needs with the care we are providing.

Gary F

9 months ago

My friend has been with Bluebird Care for approximately 12 months. The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect. Although the cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind. I would fully recommend Bluebird Care.

Business response:

Thank you so much for your kind words. We're so pleased to hear that we are able to provide you with the reassurance you need that your friend is cared for with the respect and dignity she deserves. We will be sure to share your review with her care team.

M S

9 months ago

Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail. The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without com... read more

Business response:

Thank you so much for your kind words, we are so pleased to hear that you are happy with the service we provide to your father and the support we gave to your late mother. We will be sure to share your review with our team!

Philip C

10 months ago

We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And... read more

Business response:

Thank you for your wonderful review and the kind words which I will be sure to pass on to the team. We are so pleased to hear that we are meeting your expectations and that our team are bonding with your mum, which I know was an important consideration when you were putting care in place. It was also a pleasure to have you join us at our recent dementia event!

Denise N

10 months ago

Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as... read more

Business response:

Thank you so much for your kind words! It's a pleasure to support your dad, and in turn support your family too.

R G

11 months ago

I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support, information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.

Business response:

Thank you for such a lovely review. it. We are so pleased to know how happy you are with the service provided by our team, and how positive your experience has been. It's a pleasure to care for your mother.

E W

a year ago

Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands .

Business response:

Thank you so much for your kind words. We are so pleased we are meeting your expectations as a service.

Monika B

a year ago

All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.

Business response:

Thanks for your lovely feedback and for choosing us again to support you.

Yvonne R

a year ago

I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.

Business response:

Thank you for your review and the kind words about our staff!