Bluebird Care Solihull

4.9

Home Health Care
Solihull

About this business

Healthcare Home Health Care

Location details

Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.981 reviews

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Philip C

9 months ago

We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And... read more

Business response:

Thank you for your wonderful review and the kind words which I will be sure to pass on to the team. We are so pleased to hear that we are meeting your expectations and that our team are bonding with your mum, which I know was an important consideration when you were putting care in place. It was also a pleasure to have you join us at our recent dementia event!

Denise N

9 months ago

Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as... read more

Business response:

Thank you so much for your kind words! It's a pleasure to support your dad, and in turn support your family too.

R G

9 months ago

I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support, information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.

Business response:

Thank you for such a lovely review. it. We are so pleased to know how happy you are with the service provided by our team, and how positive your experience has been. It's a pleasure to care for your mother.

E W

11 months ago

Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands .

Business response:

Thank you so much for your kind words. We are so pleased we are meeting your expectations as a service.

Monika B

a year ago

All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.

Business response:

Thanks for your lovely feedback and for choosing us again to support you.

Yvonne R

a year ago

I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.

Business response:

Thank you for your review and the kind words about our staff!

Vikki M

a year ago

The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.

Business response:

Thank you for the lovely feedback. It's a pleasure caring for your parents and enabling them to remain in the comfort of their own home!

John E

a year ago

All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.

Business response:

Thank you so much for your feedback and for coming back to us to support you whilst your wife was away. We will pass on your kind words to our team.

Joanne S

a year ago

We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package mo... read more

Business response:

Thank you so much for your wonderful feedback on our team! I'm so glad we are able to support not only your parents but you as well. We will be sure to pass on your kind words to their team of carers.