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Bluebird Care Solihull
- Home Health Care
- Solihull
About this business
Location details
Highlands House, Highlands Rd, Shirley, Solihull, B90 4ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager i... read more
Business response:
Thank you for your lovely review Gemma. We will make sure to pass on your words to all the team involved in your dad’s care.
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.
Business response:
Thank you for your kind words Julie - we have a team of wonderful carers!
When the manager came to assess my daughter's needs she was very thorough, polite and friendly. The team are easy to contact and always returns my calls or emails. The ladies from Bluebird Care, who care for my daughter currently, are fabulous and I couldn't ask for more.
Business response:
Thank you for the lovely feedback! We will be sure to pass on your kind works to the team.
The management team were accessible and reliable and the carers were professional and did what was requested. Mum was not always cooperative and they showed patience and persistence. The carers kept records so we could check mum's medication and food. Unfortunately, mum deteriorated quickly and needed full-time specialist care. The only minor problem was that the same carer couldn't always be available and we understood this.
Business response:
Thank you for your feedback. We appreciate the kind words about our team!
Faultless help and support from first contact with the team to now receiving home care and support for my mum. Three carers, in particular, have been supportive, understanding and incredibly efficient at helping us get the care package in place. We're in our first week with the team visiting and everyone that has been so far, has been lovely. My mum has commented that she already feels really cared for.
Business response:
Thank you for such wonderful feedback! It's been a pleasure supporting you all through the process of changing care provider and working with you to ensure Mum's care is not affected by this.
I have been using Bluebird Care Solihull & Birmingham for over a year now and I have been very pleased with the continued good service. Each carer that arrives has always been very helpful and pleasant and will do anything you ask them to. I am happy when I get the same person but I realise that this is not always possible.
Business response:
Thanks for your review. Our goal is to always provide the very best home care in Birmingham and Solihull!
Following a difficult period in hospital getting an outstanding home care provider for my mom was crucial! Mom, like most did not want to go into a nursing home but accepted that she was no longer able to look after herself. I chose Bluebird Care following their CQC inspection, feedback from families and meetings to ensure the right package could be chosen. It is still early days and we are all still adapting but the care and support from Bluebird have been outstanding. They have been a pillar of support not just for Mom but... read more
Business response:
Thank you for such wonderful feedback! We're so happy to have been able to support not only mom, but provide you with the reassurance that mom is in a safe pair of hands.
Following a hip replacement operation and living alone, I was in need of care to become settled back at home. Bluebird efficiently attended and mapped out my requirements with assistance, arriving the following morning. All staff were courteous, cheerful and on time. This was coupled with a willingness to deal with other matters during the time available. They did what they were engaged to do, well.
Business response:
Thank you for your feedback, Michael. Great to hear our carers have been able to support you as needed!
Bluebird Care Solihull and Birmingham have been providing live-in care to my mum for the last nine months and I can't thank them enough for their help and support. The journey to choosing care wasn't that straightforward for us as we were new to care whilst my mum was also resistant to having any type of care, but Bluebird was amazing at helping us through the journey, explaining the different types of care available and providing regular communication along the way. As we live a few hours away from my mum we were keen to wo... read more
Business response:
Hi Kate - thanks so much for your review. We try our very best to ensure all our customers are given the proper information when making an informed decision in relation to care. It's been a privilege to support your mum and see the tremendous support our carers provide!
Frequently asked questions about Bluebird Care Solihull
How is Bluebird Care Solihull rated?
Bluebird Care Solihull has a 4.9 star rating with 87 reviews.
When is Bluebird Care Solihull open?
Bluebird Care Solihull is open now. It will close at 5:00 p.m.