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Bluebird Care Wandsworth Putney & Battersea
- Home Health Care
- Wandsworth
About this business
Location details
5 College Mews, Off St Ann's Hill, Wandsworth, SW18 2SJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service provided to date has been exemplary. Not only have all the staff who have provided care been exceptionally capable and kind they are well managed and the communication (important when one can not be present all the time) has been spot on.
Business response:
Thank you very much indeed for your wonderful review. We are so happy that our care is meeting expectations. With our kindest regards.
Bluebird Care Wandsworth has been providing companionship care for my husband who suffers from dementia. He is quite unsteady on his feet and they accompany him on a walk every week so that he can enjoy some of the outside life that he has missed during the lockdown and now increasingly because of his dementia. The carers have been thoughtful and understanding, patient and helpful. The management team has done very well in difficult circumstances - trying especially hard to meet our needs while having to adapt to changing st... read more
Business response:
Thank you very much indeed for your wonderful and kind review and we appreciate that you understand our Covid world challenges! I will pass your comments to everyone involved in your husband's care. With our kindest regards
Bluebird were very professional and extremely helpful throughout our time using them. The care was exceptional and I felt very reassured that my dad was being well cared for by regular carers who he bonded with.
Business response:
Thank you very much indeed for taking the time to post your review. With kindest regards, Karina
Very professional, efficient and proactive from the start of the assessment process to the identification of a suitable and sympathetic carer. Inspired confidence, reassurance and empathy during a difficult and emotional time for the patient and family and thereby making the decision easier and more informed for them.
Business response:
Thank you very much indeed for your kind review. I will ensure your words are passed on to the team. With kindest regards.
I contacted Bluebird for support for my brother who was moving back to London after a year spent shielding with us. My initial contact was by telephone to check if they were able to offer the type of support needed. This experience was extremely positive. I had a long discussion with one of the Directors who, I felt, understood our situation completely. She was very professional but also very kind and understanding and confirmed that Bluebird Wandsworth would be able to meet our needs. We later met their Customer Services Ma... read more
Business response:
Thank you so much Sue for your wonderful review. We are so pleased that we've been able to help and the team will be thrilled to read what you have to say. With kindest regards.
We found Bluebird reassuring, caring, efficient and thorough from our first telephone contact (quite late on a Friday afternoon ) to meeting the Manager for a full assessment the following Monday , to the prompt provision of the carefully selected carers for the complex care needs of my husband. The carers were excellent and we liked the effort to ensure continuity of carers. The communication with the office was efficient and reassuring. Bluebird is an excellent provider which we would recommend without hesitation. Thank yo... read more
Business response:
Thank you very much indeed for your wonderful review. Comments such as yours are always guaranteed to put smiles on the faces of the whole team and we are so happy to be of help. With kindest regards.
An excellent and efficient service from enquiry to completion. All issues were attended to as hoped. The staff were concerned, attentive and understand the nature of the engagement. It was a very helpful and useful experience.
Business response:
Thank you very much for your review, which I will ensure is shared with the team. Our kindest regards.
Engaging a Care Provider for an aged parent is a very stressful thing to have to sort out. Which company to employ, cost of care, level of care required etc. We were recommended by our local council to discuss with Bluebird and having no knowledge of the care industry we decided to go with them. Bluebird (Wandsworth) was very understanding and offered very good advice. They made the process easy and the carers provided the help our mother needed at the time. We started with 2 x 1 hourly visits a day some 3 years ago and now ... read more
Business response:
Thank you very much for your kind review. We appreciate just how confusing it is to know where to start when organising care and support for the first time. In addition, we turn away over 94% of those who apply to us as they simply don't meet our standards. I'm so glad that your mum is receiving the standard of care she deserves. With kind regards.
Bluebird has a strong market brand and my own involvement with Bluebird has strengthened my view that this is a first-class care agency. Bluebird have only been providing care services for my Mum for a little under a month but already I know I have made the right decision to use Bluebird. First and foremost, my Mum’s 2 careers, have been excellent, providing exactly the requested service in a cheerful and effective way. It is a source of comfort knowing that either one of the carers is fixing my Mum each day. In all my deali... read more
Business response:
Thank you very much indeed for your review. We are so pleased that our carers are making such a positive difference. We typically only recruit around 6 out of every 100 who apply to us for work as we are so focused on employing the right people. I'll make sure your comments are passed to the team. With kindest regards
Frequently asked questions about Bluebird Care Wandsworth Putney & Battersea
How is Bluebird Care Wandsworth Putney & Battersea rated?
Bluebird Care Wandsworth Putney & Battersea has a 4.8 star rating with 114 reviews.
When is Bluebird Care Wandsworth Putney & Battersea open?
Bluebird Care Wandsworth Putney & Battersea is closed now. It will open on Monday at 8:30 a.m.